Analista de Serviço ao Cliente Pleno

• Provides consulting services and solution recommendations to companies to solve lower-mid tier business challenges, create value, improve growth, maximize business efficiency and profitability.

• Builds a customer-focused relationship with lower-mid tier clients to identify business challenges and arrive at the best solution.

• Conducts needs analysis, determines project specifications, and identifies solutions to a customer's business challenges.

• Compiles business data using industry specific knowledge to gain insight into a business organization and operating structure.

• Drives working sessions with clients to ensure expectations and direction are aligned and timelines are being met.

• Builds upon domain specific subject matter expertise and remains current on trends in the marketplace.

Originally posted on Himalayas