Client Success Coordinator, LawRank MX

About LawRank

LawRank is one of the most respected SEO and digital marketing firms serving the legal industry, working with high-revenue law firms across the country. We're part of EverService Holdings, a Sunstone Partners-backed portfolio operator with multiple market-leading brands across digital marketing, including LawRank, iLawyer, and RYNO. Our scale gives clients access to best-in-class talent, technology, and capability, while our brand-led structure keeps us close to the firms we serve.

Requirements

Required Qualifications:

• Education: Bachelor's degree preferred.

• Experience: 2+ years of experience in customer service, customer success, account coordination, assistant roles, or other relevant client-facing positions.

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Skills:

• High level of English proficiency, with strong written and verbal communication skills.

• Excellent organizational and time-management skills, with the ability to manage multiple accounts, priorities, and deadlines.

• Strong problem-solving and critical-thinking abilities.

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Excellent attention to detail.

• Client-focused mindset with strong empathy, patience, and relationship-building skills.

• Ability to collaborate effectively with cross-functional teams.

• Working knowledge of Google Workspace, including Docs, Sheets, and Drive.

• Comfortable using AI tools and LLMs such as ChatGPT and Claude.

• Certifications: No specific certifications required.

Preferred Qualifications:

• Previous experience working in a digital marketing agency.

• Familiarity with digital marketing, including SEO, paid media, marketing funnels, and web development.

• Experience with WordPress, website development projects, or reviewing and editing web copy.

• Familiarity with tools such as GA4, Google Search Console, CallRail, Monday.com, Slack, or CRM/customer success platforms.

• Experience managing or optimizing Google Ads campaigns is a plus.

• Previous teaching or hospitality experience, particularly in customer-facing roles, is a plus.

• Bilingual English/Spanish proficiency is a plus.

Working Conditions

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Full-time position

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Remote position

• Role requires regular communication with clients and collaboration with cross-functional internal teams

• Candidates should be comfortable working in a fast-paced digital marketing environment and managing multiple priorities and deadlines

Benefits:

We've Got You Covered! LawRank MX is proud to offer a variety of benefits, including:

• Major medical insurance + vision + dental

• 6 PTO days per year (personal & sick days)

• 6 extra vacation days after 6 months

• Fun Fridays (2 Fridays per month = half days)

• Ongoing training

• Real growth opportunities

• Hybrid/Remote work

About EverService Holdings, LLC:

EverService is a global holdings company specializing in B2B professional services for companies of all sizes, helping them to grow and scale. After years of operating across both marketing and engagement verticals, EverService has streamlined its portfolio and now concentrates exclusively on driving growth within its marketing ecosystem. Through its vertically integrated brands, EverService delivers performance-driven digital marketing solutions across the legal, home services, and professional services industries. Our agencies specialize in SEO, paid media, website design and development, conversion optimization, creative services, and analytics, leveraging advanced technology and AI to deliver measurable business impact. Backed by deep industry expertise and a commitment to scalable, data-driven execution, EverService is the trusted growth engine for the sectors we serve, helping businesses strengthen their online visibility, generate high-intent demand, and drive measurable, sustainable growth through digital marketing.

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Originally posted on Himalayas