Data Collection Operations Specialist – AI Training Data (Contract)
Your Personal AI
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Help build the datasets that power tomorrow's AI breakthroughs
We're scaling multiple high-volume data collection pipelines across speech, audio, text, and visual content to train cutting-edge AI models. We need a detail-oriented operations specialist who thrives in fast-paced environments and can juggle multiple concurrent projects while maintaining exceptional quality standards.
What You'll Own
Pipeline Management & Participant Experience
- Design and execute end-to-end participant journeys from recruitment through final payout
- Build scalable processes to consistently hit weekly throughput targets across 3-5 active projects
- Create seamless onboarding experiences that maximize participant completion rates
Process Optimization & Automation
- Identify repetitive tasks and implement systems to streamline operations
- Build tracking and monitoring systems that give stakeholders real-time project visibility
- Design workflows that minimize manual touchpoints while maintaining quality control
Quality Assurance & Compliance
- Develop sampling strategies and quality control checkpoints to maintain 95%+ acceptance rates
- Ensure bulletproof compliance with consent protocols and data handling requirements
- Implement rapid feedback loops to minimize re-work and optimize participant experience
Operations Excellence
- Provide lightning-fast technical support (sub-12 hour response time) across multiple channels
- Generate actionable weekly reports with clear recommendations for process improvements
- Identify bottlenecks before they impact delivery and proactively implement solutions
What Success Looks Like
- Throughput: Consistently meet or exceed weekly volume targets across all active projects
- Quality: Maintain rejection rates below 5% through proactive quality management
- Efficiency: Reduce manual touchpoints by 30% through intelligent process design
- Participant Satisfaction: Achieve high completion rates and positive feedback scores
What We Offer
- Competitive contract rates commensurate with experience
- Flexible remote work arrangement with significant autonomy
- Opportunity to work with cutting-edge AI technology and see your impact in real-world applications
- Fast-paced environment with significant growth potential as we scale operations
- Direct collaboration with AI researchers and product teams
- Chance to shape and improve our operational infrastructure as we grow
Requirements
Essential Experience
- 1-3 years in data operations, crowdsourcing platforms, content moderation, or research operations
- Proven track record meeting aggressive KPIs while maintaining quality standards
- Experience managing 100+ participants or contributors simultaneously
Operational Mindset
- Natural systems thinker who sees opportunities to improve workflows
- Experience building processes from scratch in fast-moving environments
- Comfortable identifying the right tools and platforms for different operational challenges
Communication Excellence
- Outstanding written English with ability to explain complex processes simply
- Experience providing technical support via email, chat, or ticketing systems
- Multilingual abilities are a major plus given our global participant base
Work Style
- Self-directed and comfortable working with minimal supervision
- Thrives in ambiguous environments where you build processes from ground up
- Detail-oriented with strong follow-through on commitments
- Reliable home office setup with professional communication capabilities
Highlights
Build the datasets powering next-gen AI! Lead operations for speech/audio data collection pipelines. Remote contract with direct impact on AI models millions will use.
Originally posted on Himalayas
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