Personal Assistant

We are seeking a highly dependable and proactive Personal Assistant to provide real-time support to a business owner. This role involves joining live calls to take dictation, assisting with communications while traveling, and helping to keep daily tasks and priorities organized.

The ideal candidate is detail-oriented, responsive, and comfortable working in a fast-paced environment.

Schedule: Monday–Friday, 11:00 AM–8:00 PM; Saturday, 10:00 AM–2:00 PM (US Pacific Time)

Duties and Responsibilities

• Join live calls to take dictation and detailed notes (pricing, action items/next steps, or dates)

• Read emails, text messages, and other correspondence aloud during travel times, take dictation, and send replies out to customers/the office.

• Keep the owner organized by tracking to-dos and important follow-ups.

• Update and maintain spreadsheets, logs, and other admin files.

• Provide light admin support as needed (e.g., scheduling, reminders)

• Help to organize ideas regarding business growth that come up and the next steps needed to make it happen. Offering assistance where possible.

• Cold calling- call and build relationships with pool service techs and contractors, offering referral bonuses for customers they send our way for remodels.

• Maintain regular contact, following up every month or two to keep relationships active. Track all outreach on a shared spreadsheet

• A rough script will be provided, but comfort with improvisation is important

Requirements

• Confident, proactive, and comfortable taking initiative

• Strong ability to follow directions and execute tasks accurately

• Positive, professional attitude

• Fluent in English, both written and spoken

• Fast and accurate typing skills

• Strong multitasking and organizational skills, with the ability to manage multiple priorities without letting tasks fall through the cracks

• Experience with English dictation, transcription, note-taking, or similar tasks

• Proficiency with Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, etc.)

• Comfortable with cold calling; approximately 30% of the role will involve cold calling

• Available to work on Saturdays

• Must be based in Mexico

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility

• Paid Time Off

• Health Maintenance Organization (HMO) coverage

• Annual performance bonuses

• Dedicated coaches offer an extra channel of support and skill-building

• Opportunities for professional growth

* Applicable for full-time permanent roles

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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Originally posted on Himalayas