Quality Assurance Engineer

Quality Assurance Engineer – Manual & Automation Testing | SaaS | Remote

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours | Flexibility Required for Releases & Sprints

About the Role

At Pavago, one of our clients is hiring a Quality Assurance Engineer (QA Tester) to ensure software products are thoroughly tested, reliable, and production-ready before release.

This is a hands-on QA role combining manual testing, test automation, API testing, defect management, regression testing, and release validation. You’ll serve as a critical quality gate throughout the Software Development Life Cycle (SDLC), identifying bugs, validating fixes, testing edge cases, and helping prevent issues from reaching production.

You’ll collaborate closely with Product and Engineering teams throughout development rather than testing only at the end of the release cycle.

If you naturally look for what could break, think through edge cases others might miss, and care deeply about delivering reliable software, this role is a strong fit.

What You’ll Own

Test Planning & Coverage

• Create and maintain:

• Test plans

• Test cases

• Test scenarios

• Acceptance criteria

• Define appropriate test coverage across:

• New features

• Integrations

• Regression flows

• Critical user journeys

• Review requirements and identify potential gaps or risks before development is completed

• Collaborate with Product and Engineering to ensure requirements are clear and testable

• Identify edge cases and potential failure scenarios early in the development process

Manual Testing – Core Responsibility

• Execute:

• Functional testing

• Regression testing

• Integration testing

• UI/UX validation

• Cross-browser testing

• Cross-device testing

• Identify bugs, inconsistencies, and edge cases before release

• Log and manage defects using Jira, Azure DevOps, or similar platforms

• Provide developers with clear:

• Reproduction steps

• Expected vs. actual behavior

• Screenshots or recordings

• Environment details

• Retest fixes and validate resolved defects

• Perform regression testing across impacted functionality

• Ensure critical workflows remain stable following changes

Automation Testing

• Build, maintain, and improve automated test scripts using:

• Selenium

• Cypress

• Playwright

• Automate repetitive and high-value regression scenarios

• Improve automation coverage where it provides meaningful value

• Integrate automated tests into CI/CD workflows using:

• GitHub Actions

• Jenkins

• GitLab CI

• Investigate failed automated tests

• Distinguish product defects from test-script or environment issues

• Maintain reliable and useful automated test suites

API & Performance Testing

• Test APIs and backend functionality using Postman or similar tools

• Validate:

• API responses

• Status codes

• Data integrity

• Error handling

• Integration behavior

• Conduct performance, load, and stress testing using tools such as:

• Apache JMeter

• Locust

• Identify performance bottlenecks and reliability concerns

• Support security and vulnerability testing where required

Defect Tracking & Release Validation

• Track bugs from initial discovery through resolution

• Prioritize issues based on:

• Severity

• User impact

• Business impact

• Release risk

• Validate builds before production deployment

• Conduct regression and release-readiness testing

• Retest fixes before approving issues as resolved

• Clearly communicate critical defects and potential release risks

• Help stakeholders make informed release decisions based on product quality

Documentation & Quality Reporting

• Maintain organized documentation for:

• Test plans

• Test cases

• Test results

• Defects

• Regression suites

• Track quality metrics including:

• Defect density

• Test coverage

• Pass/fail rates

• Production defects

• Provide stakeholders with clear visibility into product quality

• Maintain accurate records of testing activities and outcomes

• Communicate release readiness and outstanding quality risks

Engineering Collaboration

• Work directly with developers to reproduce and investigate defects

• Participate in:

• Sprint planning

• Daily standups

• Retrospectives

• Release discussions

• Collaborate with Product and Engineering throughout the SDLC

• Raise quality risks early rather than waiting until release

• Advocate for quality without unnecessarily slowing down delivery

• Help improve testing practices and overall QA processes

Requirements

• 2+ years of professional QA or software testing experience

• Strong hands-on manual testing experience

• Experience with:

• Functional testing

• Regression testing

• Defect documentation

• Release validation

• Experience documenting and tracking defects using Jira or similar tools

• Familiarity with test management platforms such as:

• TestRail

• Zephyr

• Familiarity with at least one automation framework:

• Selenium

• Cypress

• Playwright

• Strong understanding of:

• Software Development Life Cycle (SDLC)

• Agile development

• QA methodologies

• Defect lifecycle management

• Strong analytical and problem-solving skills

• Excellent attention to detail

• Clear written and verbal English communication

• Ability to collaborate effectively with developers and product stakeholders

• Ability to work independently in a remote environment

• Availability during U.S. business hours, with flexibility around releases and sprint deadlines

Nice to Have

• Experience testing SaaS or enterprise software products

• Strong API testing experience using:

• Postman

• RestAssured

• Experience integrating automated tests into CI/CD pipelines

• Familiarity with performance testing using:

• Apache JMeter

• Locust

• Exposure to security or vulnerability testing

• Experience working within compliance-heavy software environments

• Familiarity with Git and modern engineering workflows

• Experience improving automation or regression coverage

Tools & Technology

Jira | Azure DevOps | TestRail | Zephyr | Selenium | Cypress | Playwright | Postman | RestAssured | Apache JMeter | Locust | GitHub Actions | Jenkins | GitLab CI | Git

What Makes You a Strong Fit

You’ll likely thrive in this role if you:

• Naturally identify edge cases others overlook

• Think about how users might interact with software in unexpected ways

• Write clear, structured, and repeatable test cases

• Are methodical without becoming a bottleneck

• Can clearly explain technical issues to developers

• Understand when automation adds value and when manual testing is more effective

• Take ownership of bugs through validation and resolution

• Care about the overall user experience, not simply whether a test passes

• Are comfortable challenging release readiness when critical risks remain

• Enjoy collaborating closely with Product and Engineering teams

What a Typical Day Looks Like

Your day may start by reviewing new requirements and writing test cases for an upcoming feature.

Throughout the day, you could execute manual tests, run regression suites, investigate failed automated tests, test APIs and integrations, and document defects you uncover.

You’ll work directly with developers to reproduce issues, validate fixes, identify edge cases, and determine whether builds are ready for release.

You may also update automated tests, review quality metrics, or participate in sprint and release discussions with Product and Engineering.

In short: you find and help resolve problems before customers encounter them.

Key Metrics for Success

• High percentage of defects caught before production

• Strong regression test coverage

• Low number of critical production defects

• Fast and accurate defect validation

• Reliable automated test suites

• Clear and actionable bug documentation

• Efficient bug resolution turnaround

• Strong API and integration test coverage

• Accurate