Sales Development Representative - Property Management

Sales Development Representative (SDR) – Property Management Sales

Position Type: Full-Time, Remote
Working Hours: U.S. Eastern Time (EST)

About the Role

At Pavago, one of our clients is hiring an experienced Sales Development Representative (SDR) with a background in property management or real estate sales to convert inbound opportunities into long-term clients.

This is not a cold prospecting role. You’ll work primarily with property owners, landlords, and real estate investors who have already expressed interest in property management services.

Your focus will be on:

• Rapid inbound lead response

• Lead qualification and conversion

• Property management sales

• Relationship building

• Persistent follow-up

• CRM and pipeline management

• Moving qualified prospects toward signed agreements

Success in this role comes down to speed to contact, strong phone communication, trust-building, and disciplined follow-up.

If you understand property management and know how to turn interested property owners into clients, this role is a strong fit.

What You’ll Own

Inbound Lead Conversion

• Respond quickly to inbound property management leads provided by the company.

• Connect with prospective property owners, landlords, and investors by phone, email, and other communication channels.

• Understand each prospect’s portfolio, challenges, needs, and expectations.

• Explain property management services clearly and confidently.

• Position solutions based on the prospect’s specific situation.

• Move qualified opportunities through the sales pipeline toward signed agreements.

• Maintain urgency without creating a high-pressure sales experience.

Property Management Sales

Conduct consultative conversations with prospective clients to understand needs related to:

• Tenant management

• Leasing

• Rent collection

• Maintenance coordination

• Property operations

• Portfolio management

Communicate the value of professional property management and help prospects understand how the company’s services can address their operational challenges.

Relationship Building & Follow-Up

• Build trust and credibility quickly with property owners and investors.

• Execute persistent, organized follow-up across active opportunities.

• Re-engage warm leads that are not ready to make an immediate decision.

• Maintain communication throughout longer sales cycles.

• Ensure no qualified lead goes untouched or misses a scheduled follow-up.

• Deliver a responsive and professional client experience from first contact through close.

CRM & Pipeline Management

Maintain accurate CRM records covering:

• Calls

• Emails

• Follow-ups

• Prospect needs

• Sales conversations

• Lead status

• Next steps

• Deal stages

• Conversion activity

Keep the sales pipeline organized and ensure leadership has clear visibility into opportunity progression.

Sales Pipeline Execution

• Prioritize new inbound leads based on urgency and opportunity.

• Track prospects through each stage of the sales process.

• Identify stalled opportunities and determine appropriate next steps.

• Maintain consistent follow-up schedules.

• Take ownership of moving opportunities toward conversion.

• Track individual activity and conversion performance.

Collaboration & Market Feedback

Work closely with marketing and leadership to:

• Share feedback on lead quality.

• Identify recurring prospect questions and objections.

• Improve sales messaging and positioning.

• Highlight opportunities to improve conversion rates.

• Share insights from conversations with property owners and investors.

Stay informed on property management trends, landlord challenges, investor priorities, and competing services.

Required Experience & Skills

Must-Have

-
3+ years of experience in sales, business development, client acquisition, or account management.

• Direct experience in property management sales, real estate sales, property management operations, or a closely related real estate environment.

• Strong understanding of property owners, landlords, rental properties, or real estate investors.

• Proven ability to convert leads through phone-based sales conversations.

• Strong CRM and sales pipeline management experience.

• Excellent verbal and written English communication.

• Confidence speaking with U.S.-based clients over the phone.

• Strong consultative selling and relationship-building ability.

• Excellent follow-up discipline and attention to detail.

• Ability to manage multiple inbound opportunities simultaneously.

• Comfortable working independently in a remote environment.

• Availability to work EST business hours.

Nice-to-Have Experience

• Selling property management services.

• Selling services to landlords or real estate investors.

• Experience with residential property management.

• Rental property operations experience.

• Knowledge of real estate investment markets.

• Experience working with U.S.-based property owners.

• Experience converting warm or inbound leads.

• Remote sales experience.

• Familiarity with property management or real estate CRM systems.

What Makes You a Strong Fit

You:

• Respond to new opportunities quickly.

• Are confident and professional on the phone.

• Understand how property owners and investors think.

• Build trust without sounding overly aggressive or scripted.

• Ask strong questions before recommending a solution.

• Follow up consistently when prospects are not ready to buy immediately.

• Stay organized while managing multiple active opportunities.

• Take ownership of pipeline movement and conversion.

• Enjoy relationship-driven sales.

• Understand that many deals are won through consistent follow-through rather than a single conversation.

What a Typical Day Looks Like

A typical day may include:

• Reviewing and responding to new inbound leads.

• Calling prospective property owners and investors.

• Conducting qualification and sales conversations.

• Understanding prospects’ properties, challenges, and management needs.

• Following up with warm leads evaluating property management services.

• Re-engaging prospects from previous conversations.

• Updating CRM records and pipeline stages.

• Tracking scheduled follow-ups and next steps.

• Coordinating internally on qualified opportunities.

• Reviewing conversion performance and pipeline activity.

In short: you turn inbound property management inquiries into long-term clients through fast response, strong communication, relationship-building, and persistent follow-up.

Key Metrics for Success

• Speed to contact for new inbound leads

• Lead-to-client conversion rate

• Number of qualified sales conversations

• Signed property management agreements

• Pipeline progression and deal velocity

• Follow-up completion rate

• CRM accuracy and pipeline hygiene

• Prospect responsiveness and engagement

• Overall revenue contribution from inbound opportunities

Why This Role Stands Out

• Inbound-focused sales with warm opportunities.

• No heavy reliance on cold prospecting.

• Direct access to property owners and real estate investors.

• Strong relationship-driven sales environment.

• Direct impact on client acquisition and company growth.

• Fully remote role with significant ownership.

• Opportunity to deepen your expertise in property management sales.

• Career growth opportunities into:

• Senior SDR

• Business Development Manager

• Account Executive

• Property Management Sales Manager

• Sales Leadership

Interview Process

• Initial Screening Interview

• Recruiter Interview

• Predictive Index (PI) Personality Assessment

• Client Interview

• Offer & Onboarding

Spark Hire Intro Video

As part of the application process, you’ll be asked to complete a short Spark Hire intro video.

We’re particularly interested in hearing about:

• Your property management or real estate experience.

• Your background