Track & Trace Representative

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.

Responsibilities:

• Daily communication with drivers and customers

• Notifying appropriate parties of any issues

-

Inputting updates into the system

-

Answering incoming calls from clients

-

Scheduling appointments

• Maintaining current knowledge of market trends in the transportation marketplace

• Other duties as required by business needs or as assigned

Working conditions:

-

Work schedule:

Monday–Friday, 5:00 a.m.–2:00 p.m. EST

-

Competitive Salary in USD

-

Remote mode of work

-

10+ business days of paid time off

-

Team building and corporate events

-

Equipment provided

-

A supportive team

Requirements

• Upper-Intermediate (B2) English level is A MUST

• Ability to work in a high-stress/paced environment

• Outstanding organizational and coordination abilities

• Excellent communication and interpersonal skills

• Experience in Customer Support will be appreciated

• PC proficient (Microsoft Office preferred)

-

Excellent problem-solving abilities

Originally posted on Himalayas