Vagas home office e 100% remotas

🌟 Talent Pool - Keyrus LATAM🌟

Keyrus

## TALENTPOOL|KEYRUSLATAM EnKeyruscreemosqueelfuturopertenecealasorganizacionescapacesdeconvertirlainteligenciaenunacapacidadoperativareal.Poreso,queremosconoceralosprofesionalesqueestánlistosparaformarpartedeestatransformación. Aunquehoynotengamosunaposiciónespecíficaparatuperfil,queremosinvitarteaunirteanuestroTalentPoolyformarpartedenuestracomunidaddetalentoparafuturasoportunidades. ## 🧠WeOperationalizeIntelligence EnKeyrusnonoslimitamosaimplementartecnología. ## Ayudamosalasorganizacionesaevolucionar: - ## DelaIAexperimentalalaIAindustrializada. - ## Deagentesaisladosasistemasorquestados. - ## Delanálisisalaejecución. - ## Delainformaciónalainteligenciaoperativa. Nuestramisiónesdiseñarorganizacionesdondelainteligenciaestéintegradaenlosprocesos,gobernadaporlaspersonasyorientadaagenerarresultadosdenegociomedibles. ## 🌎¿Quiénessomos? Conmásde30añosdeexperienciaypresenciainternacional,ayudamosanuestrosclientesatransformardatoseninteligencia,inteligenciaencapacidadoperativayoperacionesendesempeñosostenible. ## Trabajamosenáreascomo: - ## Data&Analytics - ## ArtificialIntelligence - ## DataEngineering - ## CloudSolutions - ## DigitalExperience - ## EnterprisePerformanceManagement - ## SAPSolutions - ## DigitalCommerce - ## Consulting&BusinessTransformation - ## SoftwareEngineering Y colaboramos conalgunosdeloslíderestecnológicosmásimportantesdelmercado. ## 🏗️ArchitectingIntelligence Creemosquelaventajacompetitivadelfuturonoestaráenteneraccesoalamismatecnologíaquetodos,sinoenlacapacidaddediseñar,gobernaryorquestarlainteligenciadentrodelasorganizaciones. Poresobuscamospersonasquecompartannuestravisión: ✅Curiosasyorientadasalaprendizajecontinuo. ✅Apasionadasporlosdatos,latecnologíaylainnovación. ## ✅Conmentalidadcolaborativa. ✅Capacesdegenerarimpactorealenlosnegocios. ✅Interesadasencontribuiraorganizacionesmásinteligentes,adaptativasyhumanas. ## 🤝Nuestracultura ## EnKeyruscreemosque: Technologyamplifies.Culturedifferentiates. ## Nuestrosvaloresson: - CollectiveIntelligence:colaboramosentredisciplinas,equiposygeografíasparagenerarmejoresresultados. - Reliability:construimosrelacionesbasadasenlaconfianzaylaexcelenciadeentrega. - Pragmatism:priorizamoselimpactorealporencimadelastendencias. - EntrepreneurialSpirit:fomentamoslacuriosidad,lainiciativaylainnovacióncontinua. ## 🚀¿QuéocurrecuandoteunesanuestroTalentPool? ## AlcompartirtuinformaciónysubirtuCV: - Pasarásaformarpartedenuestrareddetalentoglobal. - NuestroequipodeTalentAcquisitionpodráidentificaroportunidadesalineadasatuexperiencia. - Tendrásvisibilidadparaproyectosnacionaleseinternacionales. - Tecontactaremoscuandoencontremosdesafíoscompatiblescontuperfilyaspiraciones. ## 🌟Sépartedelapróximageneracióndeorganizacionesinteligentes ## Estenoesúnicamenteunbancodehojasdevida. Esunaoportunidadparaconectarconunacompañíaqueestáayudandoaconstruirelfuturodelosnegociosatravésdelainteligencia,losdatosylaspersonas. CompletatuperfilysubetuCVparaformarpartedenuestracomunidaddetalento. ## 🌍What We Stand For - Collective Intelligence — Collaboration across expertise, functions, and geographies makes it possible to combine know-how and deliver more comprehensive responses to client challenges. - Reliability — The ability to deliver complex projects with rigour is one of the pillars of our client relationship. - Pragmatism — Prioritising concrete impact and measurable value over abstract technological discourse. - Entrepreneurial Spirit — Curiosity, energy, and freedom are the foundations of our culture; they enable initiative and sustained innovation. ## ABOUT KEYRUS At Keyrus, we help organizations move from experimental AI to industrialized AI, from isolated agents to orchestrated systems, and from insight to execution. This is the discipline we call being an Architect of Intelligence. Designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value: we operationalize intelligence. Powered by our proprietary Human Orchestrated Model™ (HOM), we architect reliable: - ## Intelligence Foundations - ## Human in Command governance - ## Performance Steering To create intelligent environments where technology amplifies human capabilities and performance compounds over time. With 30+ years of expertise and 2,800 employees across 28 countries, we help organizations go beyond transformation: to build adaptive, resilient, and continuously improving intelligent organizations. AI does not transform businesses. Architected intelligence does. Keyrus is listed on Euronext Growth Paris. (ALKEY – ISIN Code: FR0004029411 – Reuters:– Bloomberg: ALKEY: FP). For more information: Originally posted on Himalayas

Record Your Daily Routine & Get Paid - AI Training

Toloka AI

This is a project-based opportunity on an AI training platform — not a job. No fixed hours, no commitment beyond what fits your schedule. You record, you get paid. ## About the Role We're looking for people to record point-of-view videos of everyday household activities. You mount your smartphone on your head, go about your routine, and the camera captures exactly what you see. These videos help train AI systems and robots to understand how people interact with objects in real-world environments. Do you wash dishes every day? Vacuum the rug? Walk the dog? Fold laundry? What if you could get paid just for recording it? ## Responsibilities - Record everyday household activities from a first-person perspective — cooking, cleaning, tidying up, folding laundry, gardening, walking the dog, and more - Record in your own home, yard, garage, or workspace - Follow short recording guidelines per session - Upload videos through the project app ## Requirements - Equipment: Own or use a smartphone or alternative camera device capable of 30 FPS or greater and 1080p resolution or greater. iPhone 12 or newer, Google Pixel 6+, or Samsung Galaxy S21+ (must have a wide-angle / 0.5x lens) - Capture method: Mount the device at forehead or eye-level for an egocentric perspective, maintaining a downward angle to maximize hand visibility. - Software: Utilize the designated "D&A" application for all data capture and upload. - Quality control: Ensure all video footage is clear, stable, well-lit, at least 15 seconds long, and accurately depicts useful, intentional tasks without unnecessary pauses or contrived movements. Why is this freelance opportunity a great fit for you? • Earn while you do your household chores: up to $6 per hour equivalent depending on the project • This is project-based freelance work — pick up recording sessions when they fit your schedule • Influence the future of how AI and robots understand and interact with the real world Originally posted on Himalayas

Conversational Designer (Remote, Any Location, BR)

Foundever

The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Brazil. ## Responsibilities - Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience - Conducts assessments within the operation and with clients to identify needs and opportunities - Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract - Develops the Conversational AI strategy for projects - Designs conversational scenarios, flows, and dialogues for chatbots and voicebots - Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations - Implement the bot on the CAI platform, implementing the flows, KB, etc - Participates in KPI analysis, generating qualitative insights and reports to inform project decisions - Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements - Drives continuous improvement of the conversational experience and overall user satisfaction - Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer - Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes - Integrates client-approved changes and enhancements during project execution ## Skills and Qualifications - Fluent in written and spoken English (C1 level minimum) - Experience in conversational design for chatbots and voicebots - Strong knowledge in Conversational AI, LLM, Agentic AI and NLU - Strong understanding of conversational UX and specificities of each channel: chat or voice - Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots - Understanding of LLM functioning and RAG - Perfect written and verbal communication - Ability to explain and defend design choices and user experience strategies - Ability to work in multicultural environment - Familiarity with conversational AI platforms (e.g. Cognigy) - Experience with voice interfaces and speech technologies (STT/TTS) - Understanding of multilingual conversational design - Knowledge of analytics tools to track user interactions and performance ## About Us Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. ## - Originally posted on Himalayas

Sales Manager

Pavago

## Sales Manager (B2B Sales, Team Leadership & Revenue Growth) Position Type: Full-Time, Remote Working Hours: U.S. Business Hours Location: Colombia, Brazil, Costa Rica, Mexico (LATAM) ## About the Role At Pavago, one of our clients is hiring a Sales Manager to lead, coach, and scale a high-performing B2B sales team. This is a hands-on leadership role where you’ll drive revenue growth by improving team performance, optimizing sales processes, and owning pipeline management and forecasting. If you have a proven track record of leading successful sales teams and consistently achieving revenue targets, this is an excellent opportunity to make a significant impact. ## Responsibilities ## Team Leadership & Performance - Lead and coach a team of SDRs, BDRs, and/or Account Executives. - Set performance goals, KPIs, and activity benchmarks. - Conduct regular 1:1s, team meetings, and performance reviews. - Foster a culture of accountability and continuous improvement. ## Sales Coaching & Development - Coach team members on sales techniques, messaging, and objection handling. - Identify performance gaps and implement improvement plans. - Develop top performers into future sales leaders. ## Sales Process & Pipeline Management - Optimize the sales funnel from lead generation through closed deals. - Refine sales playbooks, scripts, and workflows. - Monitor pipeline health, conversion rates, and sales performance. - Deliver accurate revenue forecasts using HubSpot, Salesforce, or similar CRMs. ## Hiring & Onboarding - Support recruiting, interviewing, and onboarding new sales team members. - Ensure new hires ramp up quickly and successfully. ## Cross-Functional Collaboration - Partner with Marketing to improve lead quality and campaign performance. - Collaborate with leadership on growth strategy, forecasting, and revenue planning. - Maintain CRM accuracy and promote data-driven decision-making. ## Required Experience & Skills - 3+ years of experience in sales management or business development leadership. - Proven success leading B2B sales teams and achieving revenue targets. - Strong understanding of the complete sales cycle. - Experience with CRM platforms such as HubSpot or Salesforce. - Excellent leadership, coaching, communication, and analytical skills. ## Nice to Have - Experience in B2B SaaS, agency, or high-growth startup environments. - Background in sales enablement or training programs. - Experience scaling teams and improving sales processes. ## What Success Looks Like - Consistent team quota attainment and revenue growth. - Healthy pipeline and improved conversion rates. - Accurate forecasting and CRM discipline. - High-performing, engaged sales team. - Scalable sales processes that drive long-term growth. ## Interview Process - Initial Recruiter Screening - Recruiter Interview - Client Interview - Offer & Onboarding ## What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video that completes your application and allows hiring managers to get to know you before the interview process begins. Rather than repeating your background during multiple screening calls, you’ll tell your story once, allowing future interviews to focus on meaningful conversations. Don’t overthink it—you can record as many takes as you’d like before submitting. Your invitation will come from Spark Hire, so please check both your inbox and spam folder. Originally posted on Himalayas

Assistente Administrativo

Confidencial

Área e especialização profissional: Administração - Administração Geral Nível hierárquico: Assistente Número de vagas: 3 Local de trabalho: São Paulo, SP Regime de contratação de tipo Efetivo – CLT Jornada Período Integral A Drogaria Raia está contratando Assistente Administrativo para atuação em modalidade Home Office. Buscamos profissionais responsáveis, organizados e comprometidos para integrar nossa equipe e contribuir com as rotinas administrativas da empresa. Não é necessário ter experiên…

(English C1) Customer Support Consultant, SaaS

SupportYourApp

## Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. ## What you will do: - Deliver outstanding customer support via emails and calls; - Assisting customers with product-related questions, technical troubleshooting, and solution-oriented support; - Responding to customer email inquiries in accordance with established service level agreements; - Manage open support cases, ensuring unresolved issues are actively tracked and updated; - Escalate complex or high-priority issues to the appropriate team when needed; - Proactively communicate status updates to customers and internal stakeholders, ensuring transparency and timely follow-through; ## What you need to succeed in this role: - Excellent English skills (C1 for both spoken and written); - At least 6 months of experience in a customer support role; - Previous experience in a customer support for a SaaS or cybersecurity company; - Computer science knowledge; - Experience performing effectively in a fast-paced, high-volume environment. - Strong troubleshooting and problem-solving skills; - A sense of urgency and the ability to manage tasks through to completion; - The ability to communicate clearly, professionally and empathetically with customers; - Strong stakeholder management skills, with the ability to work effectively across teams and customer groups; - A customer-focused mindset with a commitment to delivering a positive support experience; - Basic computer skills and ability to work with CRM systems and support tools; - Commitment to delivering high-quality customer service and meeting performance targets; - Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). ## Will be a great plus: - Strong technical aptitude and the ability to quickly learn and adapt to new software and systems. - Experience using ticketing systems such as Zendesk or similar support platforms; ## Benefits: - Flexible schedule; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your growth and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. Originally posted on Himalayas

E-Commerce Growth Marketing Manager

ScaleJet

Are you passionate about driving growth in the e-commerce space? Our client, Tucketts, an innovative US-based socks and foot care brand, is looking for an experienced E-Commerce Growth Marketing Manager to join its team and lead strategic initiatives that will elevate the brand to new heights. This is a fully remote, full-time role. This role will focus on creating and executing growth strategies across multiple channels, improving the customer journey, and maximizing our brand presence on social media, email, and other key platforms. If you have a deep understanding of the e-commerce landscape, particularly with Shopify, and are data-driven, collaborative, and proactive, with a track record of achieving growth in a fast-paced e-commerce environment, please read on! ## About the Company: Tucketts is a rapidly growing e-commerce brand with a strong presence in the Shopify ecosystem and on Amazon. This women-owned company is dedicated to promoting foot health and wellness through a unique range of socks and foot care products. Tucketts mission is to empower individuals to prioritize their foot health while making a positive social impact through ethical manufacturing practices. The company prioritizes sustainability by creating eco-friendly products and supporting fair labor practices, ensuring a balance between people, profit, and the planet. Tucketts employs women in Colombia, supporting their economic empowerment, and contributes to educational initiatives for girls in the Maasai community in Tanzania, inspired by the founders journey up Mount Kilimanjaro. ## Your Goals in This Role: - Leverage our customer base to boost sales and expand our social media reach. - Develop our Shopify brand through targeted e-commerce promotions, email marketing and digital campaigns - Double our sales and customer base. - Analyze performance data to continually improve ad spend efficiency and ROI. - Enhance our social media presence by growing our TikTok following and engaging with our Instagram influencers, followers, and email list. - Manage current team and hire new members according to the company's needs. ## Key Responsibilities: - Devise and implement strategies to achieve ambitious sales targets and customer acquisition goals. - Develop and execute digital marketing campaigns, including email marketing, social media, SEO, and PPC, to drive traffic and increase conversions. - Continuously analyze and optimize the website for user experience, performance, and conversion rates, implementing A/B testing and analytics to inform decisions. - Optimize our social media channels and influencers to amplify brand messaging and drive conversions. - Execute compelling e-commerce promotions that resonate with our target audience. - Develop and execute effective email marketing campaigns to nurture customer relationships and drive repeat purchases. - Manage and optimize advertising campaigns on Meta, Google Ads, TikTok, Pinterest, and other relevant social media platforms. - Oversee day-to-day operations of the Tucketts online store, ensuring a seamless shopping experience for customers. - Monitor and analyze eCommerce performance metrics, providing insights and recommendations for improvement to achieve sales targets. Use data-driven approaches to make strategic decisions. - Find and collaborate with influencers to become brand ambassadors ## Requirements: - 3+ years in a growth marketing or digital marketing role, within e-commerce. - Strong understanding of digital marketing tools and strategies (SEO, PPC, etc). - Proficiency in Shopify, email marketing and social media platforms. - Strong analytical skills and experience using data to inform marketing strategies. - Creativity and innovation in developing engaging marketing campaigns. - Knowledge of Amazon specifics is a huge plus. - Comfortable with implementing automation tools and exploring AI to improve efficiency. - Creative thinker with strong problem-solving abilities and attention to detail. - Exceptional communication and interpersonal skills, with a collaborative mindset. - A strong desire to grow a company and demonstrate skills that lead to measurable impact. ## What We Offer: - Remote flexibility and work-life balance. - Competitive salary. - Opportunities for professional development and career growth. - Collaborative and supportive team culture. - Remote flexibility and work-life balance. If you're a growth-focused marketer with a passion for e-commerce and a knack for driving customer engagement, wed love to hear from you! Originally posted on Himalayas

QA Automation Engineer

Pavago

## QA Automation Engineer Position Type: Full-Time, Remote Working Hours: U.S. Business Hours ## About the Role At Pavago, one of our clients is hiring a QA Automation Engineer to build, maintain, and scale automated testing systems for a fast-growing, product-focused technology company. This is an automation-first engineering role focused on Playwright and TypeScript—not manual QA. You’ll work closely with frontend and backend engineers to strengthen regression coverage, eliminate flaky tests, improve framework reliability, and ensure high-quality releases across the development lifecycle. ## Responsibilities ## Test Automation - Build, maintain, and expand end-to-end automation using Playwright and TypeScript. - Develop scalable automation frameworks for critical product workflows. - Improve regression coverage across frontend and backend systems. - Write reliable, reusable, and maintainable automated tests. ## Framework Reliability - Identify and eliminate flaky tests. - Improve test execution speed and framework stability. - Troubleshoot issues related to DOM interactions, asynchronous behavior, and network requests. - Maintain reliable automation environments across releases. ## CI/CD & Quality - Integrate automated test suites into CI/CD pipelines. - Support reliable deployments through continuous testing. - Maintain test environments and test data strategies. - Improve release confidence through automated quality validation. ## Collaboration & Continuous Improvement - Partner with frontend and backend engineers throughout feature development. - Participate in release planning and testing strategy discussions. - Leverage AI tools to improve exploratory testing and automation workflows. - Continuously improve automation coverage, reliability, and engineering best practices. ## Required Experience & Skills - Strong proficiency in TypeScript. - Hands-on experience with Playwright (Cypress experience is acceptable with willingness to transition). - Proven experience building and maintaining end-to-end automation frameworks. - Strong understanding of DOM interactions, asynchronous behavior, network requests, and debugging flaky tests. - Experience integrating automated testing into CI/CD pipelines. - Excellent troubleshooting and problem-solving skills. - Strong written and verbal English communication skills. ## Nice to Have - Experience building automation frameworks from scratch. - Knowledge of test data management strategies. - Experience testing B2B SaaS or multi-tenant applications. - Familiarity with role-based access and permissions testing. - Experience with AI-assisted testing tools and workflows. - Startup or product-led environment experience. ## What Success Looks Like - Stable and reliable automation frameworks. - Reduced flaky tests and production defects. - Increased automated regression coverage. - Faster, more reliable CI/CD testing. - Improved test execution speed and release quality. ## Interview Process - Initial Recruiter Screening - Technical Assessment - Client Technical Interview - Final Interview - Offer & Onboarding ## What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video that completes your application and allows hiring managers to get to know you before the interview process begins. Rather than repeating your background during multiple screening calls, you’ll tell your story once, allowing future interviews to focus on meaningful conversations. Don’t overthink it—you can record as many takes as you’d like before submitting. Your invitation will come from Spark Hire, so please check both your inbox and spam folder. Originally posted on Himalayas

ServiceNow QA Consultant (CSM/ITSM)

Joyful Craftsmen AG

Overview: We are looking for a ServiceNow CSM Developer / Consultant to design, implement, and enhance Customer Service Management solutions on the ServiceNow platform. In this role, you will collaborate with cross-functional teams to deliver scalable, high-quality solutions, contribute to platform improvements, and help establish best practices across development, testing, and solution delivery. ## Responsibilities: - Configure, customize, and enhance ServiceNow Customer Service Management (CSM) and IT Service Management (ITSM) solutions. - Collaborate with Product Owners, Solution Architects, developers, and business stakeholders to understand requirements and translate them into technical and testing solutions. - Design, create, and maintain Automated Test Framework (ATF) tests to support platform quality and release readiness. - Structure, maintain, and continuously improve reusable test libraries and automated test assets. - Define test strategies, test scenarios, and test cases for new features, enhancements, and platform releases. - Review requirements and ensure solutions meet functional, quality, and usability standards. - Support defect management, root cause analysis, regression testing, and release validation activities. - Review and optimize existing ATF implementations and recommend improvements. - Promote quality engineering and test automation best practices across the team. - Participate in Agile ceremonies, including sprint planning, backlog refinement, daily stand-ups, and retrospectives. - Work closely with developers to integrate quality assurance throughout the development lifecycle. - Contribute to the continuous improvement of development, testing, and delivery processes. ## Requirements ## Qualifications: - Experience developing, configuring, and customizing solutions on the ServiceNow platform. - Strong experience with ServiceNow Customer Service Management (CSM) and IT Service Management (ITSM). - Strong hands-on experience with ServiceNow Automated Test Framework (ATF). - Experience designing and maintaining structured test libraries and reusable test assets. - Solid understanding of software testing methodologies, quality assurance principles, and test automation best practices. - Experience with both manual and automated testing. - Understanding of ServiceNow platform administration, configuration, and scalable solution design. - Familiarity with Agile methodologies such as Scrum or Kanban. - Strong analytical, troubleshooting, and problem-solving skills. - Excellent communication and stakeholder management skills. - Ability to work independently and collaborate effectively within cross-functional teams. - ## Fluent English, both written and spoken. Originally posted on Himalayas

Data Analytics, Department of Information Technology - Adjunct Faculty

University of Maryland Global Campus

## Adjunct Faculty Data Analytics Department of Information Technology UMGC Stateside Location: Stateside Remote University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach remotely in the Data Analytics, Master of Science program. ## Required Education and Experience: - Terminal Degree in Data Science, Data Analytics, Artificial Intelligence or related field from an accredited institution of higher learning. - Experience teaching within online higher education settings. - 3-5 years of professional experience in Data Analytics, Data Science and Artificial Intelligence - This position is specifically teach remotely. ## Preferred Education and Experience: - Industry Certifications in ML, AI, Data Science from Microsoft, IBM, Google, AWS. - Experience teaching adult learners online and in higher education. ## Materials needed for submission: - ## Resume/Curriculum Vitae - ## Cover letter highly preferred - If selected, candidates with international degrees may be required to submit a translation/degree evaluation from a NACES approved vendor. ## Who We Are and Who We Serve UMGC—one of 12 degree-granting institutions in the University System of Maryland (USM)—is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First,” and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning. The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service. ## The Adjunct Faculty Role at UMGC UMGC is committed to helping students achieve success not only with us, but also in their professional fields. As a result, we actively seek faculty members who are scholar-practitioners: professionals who are actively and successfully engaged in their field who additionally wish to help the next generation of professionals grow in their knowledge and expertise through education. Your role as an adjunct faculty member will be to: - Actively engage students though frequent interaction that motivates them to succeed, and conveys a genuine energy and enthusiasm for their learning. - Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations. - Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments. - Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program. - Provide feedback to your program chair on possible curricular improvements. ## The Data Analytics program at UMGC Please visit to learn more about this program, including its description, outcomes, and coursework. ## Faculty Training at UMGC We are committed to your professional success at UMGC. Each new faculty member is required to successfully complete our online two-week new faculty orientation, FacDev 411, as a condition of hire. Position Available and will Remain Open until Filled ## Salary Commensurate with Experience All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. ## Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email . ## Benefits Package Highlights: - Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE: Adjuncts are not eligible for the State of Maryland subsidized rates. Adjuncts would be responsible for the total cost if enrolled. - Insurance Options: Term Life Insurance and Accidental Death and Dismemberment Insurance. - Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. For additional information please see: SS Adjunct Faculty_2020.pdf (umgc.edu) ## Hiring Range by Rank and Degree: Instructor: No Terminal Degree: Step 1 $806 - Step 11 $1,050 per credit hour Assistant Adjunct Professor: No Terminal Degree Step 1 $877 - Step 11 $1,127 per credit hour Assistant Adjunct Professor: Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Associate Adjunct Professor: No Terminal Degree Step 1 $947 - Step 11 $1,205 per credit hour Associate Adjunct Professor: Terminal Degree Step 1 $1,202 - Step 11 $1,483 per credit hour Adjunct Professor: No Terminal Degree Step 1 $1,023 - Step 11 $1,288 per credit hour Adjunct Professor: Terminal Degree Step 1 $1,347 - Step 11 $1,645 per credit hour Originally posted on Himalayas

DevOps Engineer (Senior/Staff)

DualEntry

## About DualEntry Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups. At DualEntry, the future of finance is being written today. ERP is one of the largest fintech markets in the world ($220,000,000,000+). Yet, tens of thousands of companies are still using on-premise systems, and the industry has not seen new entrants in more than 30 years. Our AI-native ERP lets accounting teams achieve more in less time. $5M-ARR businesses to NYSE-listed companies trust DualEntry to automate away manual data entry work with AI. We’re finally making the one-person finance team a reality and putting the pain of legacy ERPs from the 1990’s in the past. We operate with urgency and ownership. We move fast. ## Why This Role Matters Now Since starting 18 months ago, we’ve raised $100,000,0000+ from world-class investors such as Lightspeed Venture Partners, Khosla Ventures, Contrary Ventures and Google Ventures, as well as more than 20 angel investors who’ve built, scaled, and exited some of the most impactful companies of the last decade. We got there by moving incredibly fast and hiring an exceptionally sharp, hard-working and deeply committed team from leading tech and accounting companies — Ramp, Meta, Microsoft, Lyft, PwC, Deloitte, J.P. Morgan, Bloomberg, Sage, Xero and Intuit. And some of us don't have a fancy logo on our resume and are here for a shot to prove ourselves. We’re a small team, growing fast with huge momentum - join early. This is an intense, hands-on role with full ownership. We expect you to push for excellence and raise the bar. 📍 Location:Remote - this role is available across all EU/LATAM countries with overlap for the US ET timezone (NYC HQ) ## Where you'll create impact - You’ll lead the initial setup of our DevOps and platform engineering practices - You’ll design and deliver an internal platform for personal or feature environments to boost developer velocity - You’ll build and maintain AWS-based infrastructure for performance, scale, and security - You’ll build CI/CD pipelines and automate release processes end to end - You’ll implement observability tooling (logging, monitoring, alerting) to detect and resolve issues early - You’ll collaborate with developers to remove bottlenecks and improve reliability - You’ll ensure high availability through monitoring, incident response, and recovery strategies - You’ll drive Infrastructure as Code best practices and infrastructure automation - You’ll document systems and processes for clarity and reproducibility ## What sets you up for success - ## Hardcore work ethic and high agency - 10+ years experience overall OR 5+ years deep AWS-focused engineering experience - Deep expertise across AWS (EC2, ECS/EKS, RDS, IAM, networking, etc.) - Strong experience with IaC (Terraform, CloudFormation) - Strong command of CI/CD (GitHub Actions, Jenkins, similar) - Experience with Docker, Kubernetes, and modern deployment workflows - Hands-on experience with observability tools (Prometheus, Grafana, Datadog) - Comfortable building systems from scratch with high autonomy - Time zone flexibility to support partial 24-hour coverage - Pragmatic, hard-working, curious, and high-velocity by default ## Why you’ll thrive here - Significant equity ownership in one of the top AI companies in the world - You’re joining early and will grow with DualEntry - Your feedback shapes the product directly - High-speed culture - High-trust environment with high expectations - Ambitious mission - ERP is one of the largest B2B software markets in the world ($220bn per year), this is a once in a lifetime opportunity to build the next generation ERP in an industry that has not seen new entrants in 30+ years ## Compensation & Benefits - Base Salary: $100–$165K - Equity: ~$50K - Contract type: B2B - Remote-first team — the fastest team you will have ever worked with - Visa sponsorship option for relocation to NYC within 2+ years - Time Off: 15 PTO days + 12 public holidays - Visa sponsorship option for relocation to NYC within 2+ years - Early-stage role with high autonomy and real long-term upside - Enjoy a learning & development budget for courses, certifications, and language learning to keep growing your skills - Work where you feel most productive at co-working spaces or from your home office with support for setup, internet, and phone - Plus, wellness perks and more to make your workday even better! We hire the best, expect the best, and give you the masterclass of your career - an archaic and huge industry like ERP only goes through a seismic shift like this once in a lifetime. It’s hard, it’s intense, and it’s the most rewarding work you’ll do this decade. If you’re hungry, driven, and ready to build something massive, climb aboard! At DualEntry, we believe great products come from diverse teams. We’re an equal opportunity employer, and we’re committed to a culture where everyone feels included, supported, and able to do their best work. Originally posted on Himalayas

Associate Director of Sales - LATAM

Crystal Intelligence

This senior role will play a key role in shaping and pushing forward our vision of the product, strategy, and investments while also negotiating and closing deals to realize this vision. The Associate Director of Sales will work closely with our product, marketing and engineering teams and partner cross-functionally with legal, policy, finance and other teams. We're looking for a driven sales professional who's passionate about selling early-adopter SaaS in multi-stakeholder, nascent and complex selling environments. The Associate Director of Sales will be working in a collaborative team to expand the Crystal customer base domestically and abroad. This role will focus specifically on the private sector, with a strong emphasis on financial institutions, crypto exchanges, and other non-government organizations as core client segments. ## Duties and responsibilities - Drive Sales for the assigned territory/verticals, Sales Planning, forecasting, reporting, pipeline management, and strategic analysis with expectations of high levels of quality, accuracy, and process consistency; - Execute on sales of Crystal software and services (solely and with a small team) and manage stakeholder relations with the goals of driving revenue growth and maximizing profitability; - Own sales targets and projections and achieve revenue targets for the assigned territory and or verticals individually and by cooperating with sales partners; - Partner with a variety of business and technology stakeholders within Crystal (analytics, legal, technology teams, etc.) and with third parties to develop a strong sales pipeline and to deliver the best services; - Own all systems and tools related to our sales, customer success, and marketing processes with Hubspot as our central hub; - Support leadership in the understanding of pipeline, forecasts, retention, and other KPIs while bringing best in class sales/customer success strategy & planning techniques to support leadership in maximizing sales and retention; - Collaborate with Marketing and Customer Success - to continuously improve MQL generation and ensure a seamless post-sales experience for our customers; - Review and improve efficiency of business processes; - Represent the company as required, including attendance at industry events and public meetings; - Execute on defined and aligned KPI's set with executive management of Crystal. ## Requirements - A minimum of 8 years' proven experience in full-cycle B2B SaaS Sales. - Bachelor's Degree or equivalent required, MBA or Master's Degree in IT or technical field is a plus. - Languages: fluency in English, Portuguese and Spanish, other languages are a strong plus. - Knowledge of- and experience with Blockchain/Crypto Currencies. - Self-starter that can be hands-on and work independently as well as exhibit strong leadership skills to be a member of a greater team in an unstructured entrepreneurial environment. - Takes initiative and creative in approach to problem-solving, strong "can do" attitude. - Able to present and sell to C-level customers and partners. - Strong negotiation skills and a demonstrated record of successfully closing deals. - High degree of integrity, attention to detail, punctual; responsibility for all decisions with the ability to see the bigger picture. - Excellent oral communication, planning, organizational and analytical skills. - Multicultural approach, comfortable working with diverse cultures and mindsets. - Appreciation to work in a global organization with teammates in different time zones/regions. - ## Willingness and ability to travel. Originally posted on Himalayas

Data Engineer

ARKHO

## 🎯 Objetivo del Rol Apoyar la ejecución operativa de las actividades relacionadas con la migración y apagado de DataMarts, contribuyendo a reducir la carga operativa del equipo técnico y asegurando la correcta ejecución, validación y continuidad de los procesos de datos. La persona trabajará bajo los lineamientos de la Líder Técnica, enfocándose en la ejecución y soporte de actividades técnicas, sin responsabilidad de liderar la migración end-to-end. ## 🛠️ Funciones Principales - Ejecutar y monitorear procesos de ETL/ELT y pipelines de datos. - Realizar troubleshooting y resolver incidencias relacionadas con procesos y flujos de datos. - Ejecutar validaciones y pruebas de reconciliación de datos para garantizar su calidad y consistencia. - Apoyar las actividades operativas de migración y apagado de DataMarts. - Documentar procesos, incidencias, soluciones y procedimientos técnicos. - Dar seguimiento a las actividades asignadas y reportar avances o hallazgos a la Líder Técnica. ## 📋 Requisitos - Mínimo 3 años de experiencia en Ingeniería de Datos o roles similares. - ## Dominio sólido de SQL. - Experiencia en procesos ETL/ELT y manejo de pipelines de datos. - Experiencia en troubleshooting y resolución de incidencias. - Experiencia en validación y reconciliación de datos. - Capacidad para elaborar y mantener documentación técnica. ## 🌟 Beneficios del Archer En ARKHO fomentamos una cultura de aprendizaje continuo, impulsamos la innovación tecnológica y promovemos un entorno de trabajo flexible, inclusivo y respetuoso, que valora tanto el desarrollo profesional como el bienestar personal. 📆 Día administrativo semestral hasta los 12 meses ## 🌴 Week off: 5 días de vacaciones extra ## 🎉 ¡Celebra tu cumpleaños! 📚 Path de entrenamiento ☁ Certificaciones AWS 🏡 Flexibilidad (trabajo híbrido/remoto) 💍 Regalo por casamiento + 5 días hábiles libres 👶 Regalo por nacimiento de hijos 🎒 Kit escolar 🤱 Beneficio paternidad 🩺 Seguro complementario de salud 🎁 Bonda (plataforma de descuentos y bienestar) 💰 Aguinaldos ## 🧘‍♀ ARKHO Open Door Originally posted on Himalayas

AI Trainer - English-Chinese Bilingual Voice Recording

Toloka AI

This is a project-based opportunity on an AI training platform. No fixed hours, no commitment beyond what fits your schedule. You talk, you get paid. ## About the Role We're looking for bilingual speakers to record short, casual voice clips where they naturally mix English with Chinese - the way they'd actually talk in real life. No script, no scenarios, just you talking about your day, your opinions, whatever comes naturally. Do you switch between English and Chinese mid-sentence without even thinking about it? Rant about your day, discuss your favorite show, think out loud with different languages - say it exactly how you'd say it to a friend. What if you could get paid just for recording it? ## Responsibilities: - Record 1-2 minute voice clips responding to a prompt or reacting to a short video - Speak naturally, switching between English and Chinese the way you normally would in everyday conversation - Complete a few clips per recording session ## Requirements - Language: Fully bilingual - fluent or native in both English and Chinese, and someone who naturally mixes the two when speaking - Equipment: Any device works, including your phone - no studio or special equipment needed - Recording environment: A quiet room with no background music, TV, traffic, or other people talking - Audio quality: Clear voice, close to the mic, one speaker only, no echo. A headset or earbuds with a mic helps but isn't required - Note: Quiet, clean audio matters most - background noise or unclear speech can affect approval Why is this freelance opportunity a great fit for you? - Get paid to talk - no perfect grammar, no formality: up to $5 per accepted task equivalent depending on the project - Do it from your couch, your phone, wherever's comfortable - Flexible, from home, paid per approved recording - If you naturally mix Chinese and English when you speak, you're exactly who we're looking for Originally posted on Himalayas

Forward Deployed AI Engineer – Architect of Intelligence

Keyrus

## Why Keyrus, Why Now! Keyrusis an international group of2,800 consultantsand experts across28 countries, built on a single conviction:AI does not transform businesses. Architected intelligence does.For more than 30 years, we have been building the data foundations that make intelligent systems work — designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value:we operationalise intelligence. AI does not replace humans. It repositions us to a place no system can follow: understanding, deciding, designing, and creating. At Keyrus, you will not just develop skills - you will develop judgment. Your expertise sharpens with every system you architect, every client challenge you solve, every deployment that compounds on the last. Over time, you grow into one of the rarest professionals of the intelligence era: someone who bridges data, AI, and human decision-making at scale, across industries and geographies. This is not a role you fill. It is a discipline you master and a story you help write to becomea Keyrus Architect of Intelligence. Technology amplifies.Keyrus culture differentiates.Industrial discipline connects the two. ## 🚀 What You'll Architect As a Forward Deployed AI Engineer, you work at the heart of a client's most pressing AI challenges, turning intent into an operational, measurable result in weeks rather than months. This is an experienced individual-contributor role for someone who combines hands-on engineering, architectural judgment, and business understanding. You own the problem from ambiguity through to execution - understanding the real context, building and deploying the solution, and proving, not declaring, that it creates value. Once the terrain is understood, you become the reference the team relies on to make that result last. ## Your responsibilities - Co-create solutions with business and technical stakeholders through workshops, rapid iterations, and hands-on delivery. - Locate, qualify, and secure access to the data required for each use case, working directly with the Data Engineer - Translate use cases into production-ready GenAI and agentic AI solutions, including RAG architectures, intelligent assistants, and AI-enabled workflows. - Prototype, test, deploy, monitor, and improve solutions in real client environments using feedback from users and domain experts. - Work with Data Engineers, Software Engineers, Foundations Architects, Governance experts, Business Value Advisors, and Service Delivery Managers to deliver sustainable outcomes. - Balance speed, quality, cost, security, and maintainability while making clear technical and delivery trade-offs. - Define success criteria from the outset, including adoption, performance, reliability, risk, cost, and measurable business value. - Ensure solutions are documented, governed, and transferable so clients can operate them with confidence. - Turn successful delivery into reusable patterns, accelerators, and building blocks that strengthen future engagements. ## 🧠 Who You Are You are a hands-on engineer who thinks like an architect and acts like a builder. You are comfortable working closely with the client, the problem, and the delivery, and you make sound decisions in complex, evolving environments. - You enjoy solving operational challenges, not only exploring technical concepts. - You communicate clearly with both technical teams and senior business stakeholders. - You navigate ambiguity with confidence, validate assumptions, and adapt quickly. - You take ownership of outcomes and raise risks or changing priorities early. - You understand that AI value depends on the full system: data, workflows, governance, adoption, and measurement. - You naturally look for what can be reused, improved, and scaled. ## 🛠️ What You Bring ## Experience - Typically 5-10 years of relevant experience in AI Engineering, Machine Learning, Software Engineering, Data Engineering, or technical consulting. - Hands-on experience delivering AI, GenAI, or software solutions into production. - Experience working directly with clients or in complex stakeholder environments. - Evidence of turning complex use cases into adopted measurable solutions. - A degree in Computer Science, Engineering, Artificial Intelligence, Data Science, or a related field - or equivalent practical experience. ## Technical Skills - Strong Python development skills, API integration experience, and modern software-engineering practices. - Hands-on experience with Large Language Models, GenAI architectures, prompt workflows, and model/provider selection. - Experience with RAG, embeddings, vector search, AI agents, and agentic workflows. - Familiarity with frameworks such as LangChain, LlamaIndex, LangGraph, Semantic Kernel, AutoGen, or comparable tools. - Experience integrating AI into enterprise systems, APIs, and business workflows. - Experience with at least one major cloud platform: Azure, AWS, or GCP. - Working knowledge of Docker, Git, CI/CD, production deployment, monitoring, and evaluation. - Understanding of MLOps / LLMOps, security, data privacy, governance, and responsible AI principles. ## Nice to Have - Experience with multimodal models, fine-tuning, model adaptation, or open-source LLMs. - Front-end or full-stack development experience, for example, Node.js or React. - Consulting or professional-services experience. - Exposure to regulated industries or enterprise governance requirements. ## 🎯 What Makes You Successful - You combine technical credibility, pragmatism, and end-to-end ownership. - You focus on real-world outcomes, adoption, and measurable value - not only the solution itself. - You move quickly while balancing speed, quality, cost, and risk. - You build trust and become a reliable partner in complex client environments. - You operate effectively under pressure in client environments, where progress and results are continuously visible. - You know when to go deep technically and when to orchestrate the right expertise. - You continuously improve, reuse, and scale what works across engagements. ## Role Details 📍Location:Colombia 💼Contract:Fulltime employment contact 🌐Work Model:Remote 🚀Level:Senior Please note this is not an immediate hire opportunity. We're building our talent pipeline for upcoming opportunities , so the process may take longer than usual, and you may not hear back from us right away. We appreciate your patience and will be in touch as soon as a matching opportunity comes up. ## Rewards - What We Offer at Keyrus - ## 100% remote work - ## International and multicultural projects - Access to training programs and continuous professional development - Professional growth opportunities and internal mobility - A culture built on collaboration, innovation, and continuous learning ## 🌍 What We Stand For - Collective Intelligence— Collaboration across expertise, functions, and geographies makes it possible to combine know-how and deliver more comprehensive responses to client challenges. - Reliability— The ability to deliver complex projects with rigour is one of the pillars of our client relationship. - Pragmatism— Prioritising concrete impact and measurable value over abstract technological discourse. - Entrepreneurial Spirit— Curiosity, energy, and freedom are the foundations of our culture; they enable initiative and sustained innovation. ## ABOUT KEYRUS At Keyrus, we help organizations move from experimental AI to industrialized AI, from isolated agents to orchestrated systems, and from insight to execution. This is the discipline we call being anArchitect of Intelligence. Designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value:we operationalize intelligence. Powered by our proprietaryHuman Orchestrated Model™ (HO

Community Manager

Pavago

## Community Manager (Member Success & Community Engagement) Position Type: Full-Time, Remote Location: LATAM or Africa Preferred Working Hours: U.S. Business Hours ## About the Role At Pavago, one of our clients is hiring a Community Manager to cultivate an engaged, high-value private community of entrepreneurs. This is more than a moderation role. You’ll be responsible for building relationships, driving meaningful conversations, increasing member engagement, coordinating community events, and ensuring every member feels connected and supported. You’ll serve as the bridge between members and leadership, proactively creating networking opportunities, encouraging participation, and maintaining a welcoming, professional, and energetic community experience. If you’re naturally outgoing, relationship-driven, highly organized, and passionate about creating thriving communities, this role is an excellent fit. ## What You’ll Own ## Community Engagement - Manage daily engagement within the community through Slack. - Initiate meaningful conversations and encourage member participation. - Foster a welcoming, collaborative, and high-energy community environment. - Respond promptly to member questions, requests, and discussions. - Create opportunities for valuable networking and peer collaboration. ## Relationship Building - Build strong relationships with community members. - Introduce members based on shared industries, goals, or interests. - Facilitate meaningful peer-to-peer connections. - Strengthen trust and collaboration throughout the community. - Serve as the primary relationship builder between members. ## Member Success & Retention - Conduct regular member check-ins and satisfaction conversations. - Gather feedback and identify opportunities to improve the member experience. - Proactively identify disengaged members and implement re-engagement strategies. - Monitor retention risks and help reduce member churn. - Resolve member concerns professionally while maintaining a positive experience. ## Event Coordination - Coordinate virtual and in-person community events including: - Networking sessions - Virtual meetups - Retreats - Member dinners - Manage event logistics, scheduling, communication, and follow-up. - Ensure every event delivers an exceptional member experience. ## Engagement Analytics & Reporting - Track engagement metrics including: - Community participation - Member interactions - Event attendance - Overall community activity - Maintain accurate engagement reports. - Provide recommendations to improve community health and retention. ## Surveys & Continuous Improvement - Manage satisfaction surveys using tools such as Typeform. - Analyze member feedback and identify improvement opportunities. - Share actionable insights with leadership. - Continuously improve community programs and member experiences. ## What Makes You a Strong Fit - Naturally outgoing and relationship-oriented. - Comfortable initiating conversations with new people. - Customer-service mindset with exceptional communication skills. - Highly organized and dependable. - Strong ownership mentality with excellent follow-through. - Professional across Slack, email, and video meetings. - Positive, energetic, and passionate about building communities. ## Required Experience & Skills ## Experience - Experience in: - Community Management - Customer Success - Member Success - Relationship Management - Client-facing roles - Experience coordinating member-facing events or online communities. ## Technical Skills - Comfortable using: - Slack - Zoom - Google Workspace - Digital collaboration tools - Reliable high-speed internet and professional remote workspace. ## Communication - Excellent spoken and written English. - Neutral, U.S.-friendly accent. - Strong interpersonal and relationship-building skills. - Availability during U.S. business hours across ET–PT time zones. ## Nice-to-Have - Experience supporting: - Entrepreneur communities - Coaching programs - Mastermind groups - Membership organizations - Familiarity with: - Typeform - Community engagement platforms - Experience supporting U.S.-based clients. - Background in: - Customer Success - Hospitality - Event Coordination - Networking communities ## What a Typical Day Looks Like - Engage with members throughout the day via Slack. - Introduce members with shared interests and business goals. - Monitor community participation and identify disengaged members. - Coordinate upcoming community events. - Conduct member check-ins and gather feedback. - Review engagement metrics and prepare reports. - Collaborate with leadership to improve the member experience. In short: You are the heartbeat of the community—creating meaningful connections, strengthening engagement, and ensuring members receive an exceptional experience every day. ## Key Metrics for Success (KPIs) - Daily member engagement and community participation. - Member satisfaction and retention rates. - Event attendance and participation. - Quality and quantity of member introductions. - Reduction in member churn. - Accuracy and consistency of engagement reporting. ## Why Join Us? - Own the member experience for a growing entrepreneur community. - Build meaningful relationships with business owners and founders. - High visibility with leadership and direct impact on member success. - Opportunity to shape engagement strategies and community growth. - Fully remote work environment with long-term career development. - Career progression into: - Senior Community Manager - Customer Success Manager - Member Experience Lead - Community Operations Manager ## Interview Process - Initial Phone Screen - Spark Hire Intro Video (3–5 minutes) - Practical Community Engagement Exercise - Client Interview - Offer & Onboarding ## What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you. Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds. Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application. ## Apply Now If you’re passionate about building relationships, creating engaging communities, and helping members succeed through meaningful connections and exceptional experiences, we’d love to hear from you. Apply today and become the driving force behind a thriving entrepreneur community. Originally posted on Himalayas

Bilingual Patient Services Representative

Resolv.Global

## Description We are hiring Bilingual Patient Services Representatives to join a growing healthcare support team in a fully remote role based in Mexico. In this position, you will serve as an important point of contact for patients and healthcare providers, supporting both inbound patient calls and proactive outbound outreach. You will help patients with appointments, follow-ups, general nonclinical questions, and other patient-support needs while ensuring every interaction is handled professionally, accurately, and with care. This is a great opportunity for someone with healthcare, medical office, patient services, healthcare contact center, insurance, or scheduling experience who is comfortable working in a structured, high-accountability environment. ## What You'll Do - Handle inbound patient calls, messages, appointment requests, callbacks, and general nonclinical inquiries. - Schedule, reschedule, confirm, and cancel appointments according to established provider and workflow requirements. - Make outbound calls for appointment follow-ups, Annual Wellness Visits, new initiatives, canceled or unconfirmed appointments, website requests, and other approved patient-engagement campaigns. - Follow approved scripts for results-call workflows and appropriately route clinical questions to licensed staff. - Support insurance verification and prior-authorization workflows within the assigned scope. - Conduct approved Medicare, MIPS, HEDIS, and other patient outreach activities. - Communicate clearly and patiently with patients, including older adults who may require additional explanation, repetition, or a slower speaking pace. - Accurately document calls, patient interactions, appointment information, outcomes, messages, and follow-up requirements in the appropriate systems. - Communicate patient needs, scheduling challenges, escalations, and unresolved issues to office staff. - Maintain strong attendance, schedule adherence, productivity, quality, and patient-experience standards. ## Work From Home & Technical Requirements ## Company equipment will be provided. ## You will need: - A reliable high-speed Ethernet connection with at least 25-30 Mbps download speed. - A dedicated, quiet, and secure workspace. - Professional wired USB headset. - Web-enabled camera and microphone. - Active email account. - Dual monitors. ## Schedule ## Monday-Friday | 8:00 AM-5:00 PM Pacific Time - Weekends off - Fully remote; work from home in Mexico ## Compensation & Contract - $5.50 USD per hour - 40 hours per week - Paid weekly in arrears - Independent Contractor position ##  Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. ## Our process includes: - Resume and Pre-Screen Questionnaire - One-Way Video Interview - Pre-Screen interview - Client Interview ## Please Note - This is an English-speaking role that requires strong written and verbal English communication skills. - All resumes must be submitted in English to be considered for this position. ## Requirements ## What We're Looking For - Fluent/professional English and Spanish, both spoken and written. - At least 6 months of customer service experience in a doctor's office, clinic, healthcare contact center, insurance office, scheduling operation, or similar patient-support environment. - Experience handling inbound calls and outbound follow-up in a structured environment. - Strong attention to detail and accurate data entry skills. - Excellent organization and follow-through. - Ability to learn and consistently follow scripts, SOPs, workflows, escalation procedures, and documentation standards. - Ability to multitask across phone systems, electronic medical records, online requests, and internal communications. - Reliable attendance and strong schedule adherence. - A dedicated, quiet, secure work-from-home environment suitable for handling confidential patient information. - A secondary location available in case of a home internet or power outage. ## Preferred Experience - Healthcare scheduling across multiple providers, clinics, or appointment types. - Insurance verification or prior authorization. - Medicare or Annual Wellness Visit outreach. - MIPS or HEDIS workflows. - Medical front desk, patient access, referrals, or back-office support. - Experience with an EMR/EHR and contact-center telephony platform. - Aprima or Intermedia/Elevate experience is a plus, but not required. - Experience identifying patient-access barriers and suggesting practical workflow improvements. Originally posted on Himalayas

Remote Fund Operations Manager for Financial Services Company

Pearl Talent

## Work From Anywhere in LATAM Work Schedule: EST | 9:00 AM – 5:00 PM ## About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we're building for: Watch here ## About the Client An SEC-registered investment advisor operating a tech-driven multi-manager hedge fund platform is hiring a Fund Operations Manager to take ownership of NAV production and reconciliation as its fund count scales. The firm is an eight-person, fully distributed team onboarding approximately eight new custom funds in the near term. Fund operations currently sit with a single Head of Operations plus an onshore outsourced provider, and the firm is bringing that work in-house. The systems already work — what the team needs is capacity and sharper process as complexity grows. ## About the Role Reporting to the Head of Operations, this role splits roughly 50% NAV and fund accounting, 25% management company financials, and 25% investor operations and ad hoc projects. The first 30 days are spent shadowing a full month-end close cycle, with delegated ownership of core workflows by day 60 and transition of outsourced reconciliation work by day 90. Success means owning specific fund operations workflows end-to-end with minimal oversight and answering Limited Partner questions independently. ## Core Responsibilities ## NAV and Fund Accounting - Produce monthly Net Asset Value calculations for the firm's custom funds. - Reconcile fund positions, cash balances, and transactions, and resolve discrepancies before close. - Maintain fund books, records, and systems of record so all fund accounting files stay current. - Redesign NAV production workflows as the fund count scales from 1 to 8+. - Take over shadow NAV and reconciliation work currently handled by the outsourced team. ## Management Company Financials - Process accounts payable and accounts receivable for the firm's internal operations. - Perform bookkeeping and internal financial reporting for the management company. - Record internal expenses and revenue accurately and on schedule. ## Investor Operations - Process subscriptions, redemptions, and investor onboarding documentation. - Respond to Limited Partner inquiries by email and join investor calls when needed. - Prepare investor reporting and fulfil documentation requests. - Support fund formations as new custom funds launch. ## Process and Ad Hoc Support - Identify operational inefficiencies and implement improvements as fund complexity grows. - Learn and maintain the proprietary internal applications used to warehouse fund data. - Pick up cross-functional operational projects as the firm scales. ## Requirements Must-Have - 4+ years of back-office or fund operations experience at an asset management firm, hedge fund, SEC-registered RIA, or fund administrator - Hands-on ownership of monthly NAV production, including position, cash, and transaction reconciliation for at least one fund - Fund accounting experience covering fund books and records, investor statements, and independent month-end close - Working knowledge of trade lifecycle and settlement processes in an asset management context, including break identification and resolution - Experience with management company financials — AP, AR, and bookkeeping — distinct from fund-level accounting - Investor operations experience: subscription and redemption processing, investor onboarding, or written responses to Limited Partner inquiries - C1+ English (CEFR) for investor-facing email and occasional calls with Limited Partners ## Nice-to-Have - Fund operations experience at an asset manager under 50 employees, or sole ownership of a fund vertical within a larger firm - Exposure to multi-manager hedge fund platforms, custom funds, or managed accounts - Hands-on use of fund admin platforms such as Juniper Square, Allvue, Carta, SS&C, or Advent Geneva - Experience supporting fund formations or new fund launches - Track record of working US Eastern business hours from Latin America ## Benefits - Competitive Salary: Based on experience and skills - Remote Work: Fully remote—work from anywhere - Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting - Generous PTO: In accordance with company policy - Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees - Direct Mentorship: Guidance from international industry experts - Learning & Development: Ongoing access to resources for professional growth - Global Networking: Connect with professionals worldwide ## Our Recruitment Process - Application - Screening - Skills Assessment - Topgrading Interview - Client Interview - Job Offer - Client Onboarding ## Ready to Join Us? If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S. Originally posted on Himalayas

Paid Ads Specialist (Meta / TikTok Shop / E-Commerce)

Marco

Type: Full-Time Location: Remote Work Timezone: U.S. / North America Compensation: $2,000–$3,000/month USD About Marco: Marco connects the top 1% of global professionals with ambitious, fast-growing companies. We believe the future of work is borderless—and that exceptional people come from anywhere. ## Our Client: Our client is a fast-growing American DTC brand selling premium, American-made consumer products with a bold lifestyle identity and a loyal, passionate customer base. The brand is doing $55k+/month in sales on Shopify and is ready to scale well beyond it. Paid social is the primary growth engine, and the next stage of growth will be won through sharper campaigns, better landing pages, and a higher-converting Shopify store. ## The Role: They are hiring a Paid Ads Specialist to own the paid acquisition engine. The brand currently runs 30+ active ad creatives on Meta (Facebook/Instagram), with most traffic landing directly on product pages. You will take over the ad account, bring structure and discipline to campaign and creative testing, build dedicated landing pages to test against product pages, and optimize the Shopify store for conversion. You will work directly with the founding team and own the performance outcomes. This is a hands-on operator role—you architect the testing system and personally run it. ## What You Will Own: ## Paid media performance - Manage, optimize, and scale Meta ad campaigns (budgets, bids, audiences, placements) - Lead the strategy, setup, and execution of TikTok Shop. Test and scale content, creator partnerships, and ad campaigns to drive sales and brand presence on the platform. - Own ROAS, CPA, and spend efficiency across the account - Rapidly test campaign structures, offers, and audiences - Expand into new channels (TikTok shop, Google) as performance justifies ## Creative testing - Run a structured creative testing program—brief, launch, analyze, and iterate on new angles, hooks, and formats - Partner with the founders on creative direction, offers, and promotions - Build a repeatable pipeline of winning ads ## Landing pages and CRO - Build and A/B test dedicated landing pages to move beyond product-page-only traffic - Optimize the Shopify store for conversion—PDPs, bundles, offers, reviews, and checkout flow - Improve AOV and conversion rate alongside ad performance ## Analytics and reporting - Own tracking and attribution (Meta Pixel, CAPI, GA4) so every dollar is measurable - Report weekly on ROAS, CPA, AOV, and testing results with clear recommendations - ## Translate data into action every week ## Who You Are: - You live in Meta & TikTok Ads Manager and have a proven track record of scaling DTC ad accounts profitably - You test, measure, and iterate without hand-holding - You understand the full funnel: ad, landing page, and checkout are one system to you - You are analytical, organized, and self-directed - You are fluent in English with clear verbal and written communication - You thrive in early-stage, founder-led environments and know how to do more with less ## Experience We're Looking For: - 4+ years running Meta and TikTok shop ads for e-commerce/DTC brands with real budget ownership - Proven record of profitable ROAS and scaling ad spend - Hands-on Shopify experience and landing page builders (Replo, Shogun, GemPages, or similar) - ## Strong CRO and A/B testing fundamentals - Experience with consumables, CPG, or lifestyle brands preferred - Familiarity with attribution tools (Triple Whale, Northbeam), Klaviyo, and AI creative tools a plus ## Why This Role Matters: Paid social is how this brand grows. Every new customer's first touch starts with an ad you built, lands on a page you designed, and converts through a store you optimized. The right person owns the growth engine end to end—and grows into a broader growth-lead role as the brand scales. ## Details: - Work Location: Remote (LatAm) - Work Timezone: U.S. / North America - Compensation: $2,000–$3,000/month USD, based on experience - Supportive leadership team and growth-oriented culture Originally posted on Himalayas

Flutter Tech Lead

GR8 Tech

GR8_TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. ## Our ambition drives us. Our people make it real. If you’re a challenger in spirit and a champion in action — join us. ## Why this role exists: This role exists to own and drive the frontend mobile architecture across our flagship products. You’ll help us scale real-time user experiences to millions of active users by delivering high-throughput, low-latency Flutter applications while elevating engineering standards across our development teams. ## What you’ll drive: ## Strategy & outcomes - Own high-level mobile system architecture, defining patterns that keep our mobile apps stable, modular, and fast. - Translate business goals into robust technical blueprints, making clear decisions on system trade-offs. - Establish engineering benchmarks for app startup times, memory footprint, and frame rates. ## Discovery & decisions - Evaluate new mobile technologies, frameworks, and tools to solve complex scale problems before they impact production. - Design and execute migration strategies (including native add-to-app integrations) to modernize legacy codebases seamlessly. - Define and enforce security baselines, including certificate pinning, obfuscation, and anti-tampering logic. ## Delivery & execution - Contribute hands-on code to critical, high-complexity systems and core framework libraries. - Lead incident response and root-cause analysis for high-severity mobile production issues. - Optimize app performance, diagnosing UI/raster jank, memory leaks, and CPU-heavy operations using Dart Isolates. ## Stakeholder & cross-team alignment - Partner with Product Managers, Heads of Streams, and Team Leads to align technical roadmaps with product release schedules. - Standardize CI/CD pipelines, release automation (fastlane), and store submission processes across all mobile teams. - Align architectural patterns across cross-functional streams to prevent technical fragmentation. ## People & technical leadership - Mentor senior and mid-level engineers, running code reviews that raise the overall quality bar. - Support Team Leads in crafting technical Personal Development Plans (PDPs) for mobile engineers. - Drive engineering culture through technical write-ups, architecture reviews, and internal knowledge-sharing sessions. ## What makes you a GR8 fit: ## Must-have - 7+ years in commercial software development, with 3+ years dedicated to Flutter/Dart and hands-on experience in native iOS (Swift) or Android (Kotlin). - Strong system design and architectural thinking, paired with deep mastery of Dart internals (isolates, async, null safety) and Flutter's rendering pipeline. - Deep understanding of software engineering best practices, including state management (Bloc or Riverpod), testing (unit, widget, integration), and monorepos (Melos). - Proven ability to balance technical quality vs delivery speed, taking full ownership and accountability for technical decisions and outcomes. - Hands-on experience with high-frequency real-time data handling (WebSockets, long-lived connections, protobuf/JSON serialization) and mobile security standards. - Effective technical communication skills across engineering and non-engineering stakeholders, with an ability to work smoothly in cross-functional environments (Product, Delivery, Ops). - Mentorship and people development mindset, with experience guiding engineers through code reviews, technical roadmaps, and personal development planning. ## Nice-to-have - Hands-on experience with native add-to-app Flutter integration strategies and incremental migrations. - Experience building CMS-driven or Server-Driven UI frameworks. - Familiarity with dynamic localization, per-market feature toggles, deep linking at scale, and multi-jurisdictional app deployment. - Practical experience profiling mobile app performance (DevTools, Impeller engine, jank diagnosis, memory leak isolation). - Familiarity with App Store / Google Play review requirements for gambling and betting applications. ## Why you’ll love working here: Benefits Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages. ## Work-life & support - Paid maternity/paternity leave + monthly childcare allowance. - 20+ vacation days, unlimited sick leave, emergency time off. - Remote-first + tech support + coworking compensation. - Team events (online/offline/offsite). - Learning culture with internal courses + growth programs. ## Our culture & core values: GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back. FUELLED BY TRUST: we’re open, honest, and have each other’s backs. OWN YOUR GAME: we take initiative and own what we do. ACCELER8: we move fast, focus smart, and keep it simple. CHALLENGE ACCEPTED: we grow through challenges and stay curious. BULLETPROOF: we’re resilient, ready, and always have a plan. Originally posted on Himalayas

Tutor de QA LATAM

TripleTen

## Description TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Our bootcamps focus on training students in Web development, Data science, Data analysis, QA Engineering and UX/UI Design in a feasible and accessible way, ultimately leading them to thrive in a new career. Our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry.  We’re looking for QA Engineering Tutors with hands-on experience and a calling to guide those who are learning to test. 🙌 This role requires solid knowledge in testing, clear communication and empathy to support and motivate students throughout their learning process. Would you like to transform lives through education and tech? ##  ➡️ We kindly ask you to submit your CV in English. 💡Please note that after applying for this position, you will be required to complete a test assignment after your Online Introductory Call. ## What you will do The QA Instructional Specialist is a full-time, hybrid role combining live teaching with technical project evaluation. You will drive student success across the QA bootcamp by delivering high-density live sessions (Webinars and 1:1s) using a centralized, level-based model, while managing asynchronous project reviews and live Co-Learning blocks. ## Requirements For the QA program, we are looking for an experienced QA-engineer who has: - 3+ years of work experience in QA (automation, mobile experience is an advantage). - Experience in automation of testing: Selenium + Python. - You know how to work with the command line, browser DevTools, Charles/Fiddler sniffers, API testing tools: SoapUI, Postman. - Familiar with the theory of testing and test design and have basic knowledge of operating systems, networks, system architecture. - Familiar with basics of SQL. - Proficient English and Spanish languages. - Full-time availability. ## Nice to have: - Background as a Senior QA and experience as a hiring manager. - Your own experience as a student online, and the desire to help create the best place in the world to study QA. ## What we can offer you - Fully remote collaboration. - Training in mentoring and communication techniques. - Competitive pay. - A schedule that’s convenient for you. There isn’t a focus on micromanaging. - A comfortable digital office. We use modern digital tools — Miro, Notion, Zoom, etc. — to make working together seamless. - A diverse and tight-knit team which is spread out across the US and LatAm, and loves what it does! - Cross-cultural experience — join an international team and connect with learners from diverse backgrounds. - Growth — our product is growing rapidly, so it’s an excellent time to join us and challenge yourself professionally. - Meaningful impact — share your knowledge and support others as they launch new careers in tech. We're excited to get to know you and collaborate! ? Originally posted on Himalayas

Ruby on Rails Developer

Pavago

## Ruby on Rails Developer Position Type: Full-Time, Remote Working Hours: U.S. Business Hours Location: Remote (LATAM, Eastern Europe, Pakistan, and South Africa Preferred) ## About the Role At Pavago, one of our clients is hiring a Ruby on Rails Developer to build, optimize, and maintain scalable web applications that power growing businesses and modern SaaS products. This role is ideal for an engineer who has deep expertise in the Ruby on Rails ecosystem and enjoys building reliable, secure, and high-performing applications. You’ll work across backend architecture, APIs, databases, and application performance while collaborating closely with product, engineering, and design teams to deliver production-ready features. If you’re passionate about clean code, scalable architecture, and taking ownership from development through deployment, this is an excellent opportunity to make a meaningful impact. ## Responsibilities ## Ruby on Rails Development - Build, maintain, and enhance Ruby on Rails applications, APIs, and backend services. - Develop scalable business logic using Rails conventions, ActiveRecord, controllers, and service objects. - Design and maintain RESTful APIs while integrating third-party services and external APIs. - Collaborate with frontend developers using React, Vue, or Stimulus when required. - Contribute to feature development from planning and architecture through deployment. ## Database Design & Performance - Design and maintain PostgreSQL or MySQL database schemas. - Optimize queries, indexes, and database performance for scalability. - Implement caching strategies using Redis, Memcached, or similar technologies. - Manage background jobs using Sidekiq, Resque, or equivalent frameworks. - Monitor and improve application performance under increasing workloads. ## Testing, CI/CD & Code Quality - Write and maintain unit, integration, and system tests using RSpec, Minitest, or Capybara. - Maintain strong test coverage and high code quality standards. - Participate in code reviews and contribute to clean, maintainable codebases. - Support CI/CD pipelines and automated deployment workflows. - Enforce coding standards using RuboCop and other quality tools. ## Performance, Security & Reliability - Optimize API response times and overall application performance. - Monitor applications using tools such as New Relic, Datadog, Rollbar, or Honeybadger. - Troubleshoot production issues and deploy fixes with minimal downtime. - Implement secure authentication, authorization, and application security best practices. - Ensure applications comply with data privacy and security standards where applicable. ## Collaboration & Technical Ownership - Work closely with product managers, designers, and engineers to scope and estimate features. - Participate in sprint planning, architecture discussions, and technical decision-making. - Document APIs, workflows, and technical systems for long-term maintainability. - Continuously improve engineering standards, development workflows, and application architecture. ## Required Experience & Skills - 3+ years of professional Ruby on Rails development experience. - Strong proficiency with Ruby, Rails, ActiveRecord, and MVC architecture. - Experience working with PostgreSQL or MySQL databases. - Experience with background job frameworks such as Sidekiq or Resque. - Strong understanding of RESTful APIs and backend application architecture. - Experience with Git workflows and CI/CD pipelines. - Experience writing automated tests using RSpec, Minitest, or similar frameworks. - Excellent problem-solving, debugging, and communication skills. - Ability to work independently in a remote, collaborative environment. ## Nice to Have - Experience integrating React, Vue, or Stimulus with Rails applications. - Experience deploying applications to AWS, GCP, Heroku, or similar cloud platforms. - Familiarity with Redis, Memcached, or other caching technologies. - Experience building SaaS, fintech, healthcare, or e-commerce applications. - Experience with Docker, Kubernetes, or modern DevOps workflows. ## What Success Looks Like - High-quality features delivered on time and aligned with business requirements. - Reliable, scalable applications with excellent uptime and performance. - Strong automated test coverage and minimal production issues. - Clean, maintainable code that reduces technical debt. - Continuous improvements to application performance and engineering processes. - Effective collaboration with product and engineering teams. ## Interview Process - Initial Recruiter Screening - Video Interview with Pavago Recruiter - Technical Assessment (Ruby on Rails API or Backend Feature Exercise) - Client Interview with Engineering Team - Offer & Onboarding ## What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the final step that completes your application. Instead of repeating yourself through multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This allows hiring managers to evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds. Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed. Please keep an eye on both your inbox and spam folder for your Spark Hire invitation. Originally posted on Himalayas

Medical Administrative & Surgical Patient Coordinator | Peru

HireHawk

## About Us HireHawk connects skilled professionals around the world with meaningful remote opportunities supporting U.S. and Canadian companies. We focus on long-term placements where experienced professionals can take real ownership, become trusted members of the team, and make a measurable impact from anywhere. ## About the Role As a Medical Administrative & Surgical Patient Coordinator, you will own the administrative coordination that happens after a patient begins moving through the surgical process. You will make sure required clearances, testing, records, appointments, documentation, and pre-operative steps are completed so patients stay on track for surgery. This is an operations-focused healthcare role, not a sales position and not a remote clinical position. You will work directly with patients, medical offices, imaging centers, laboratories, hospitals, and other healthcare providers while knowing when a question or concern needs to be escalated to clinical staff. You will receive training on the practice's specific workflows and gradually take ownership of a critical part of the patient journey. ## Responsibilities - Own and track the pre-operative process for multiple surgical patients from booking through readiness for surgery. - Keep each patient's pre-operative checklist current, identifying missing clearances, tests, records, documentation, and other requirements before they become delays. - Coordinate required appointments and testing, including imaging, medical clearances, laboratory work, and other pre-operative requirements. - Contact hospitals, imaging centers, laboratories, physicians' offices, and other healthcare facilities to obtain outstanding information and keep cases moving. - Follow up persistently with outside providers when testing, records, or clearances are delayed, advocating for patients while maintaining professional communication. - Conduct or support standardized pre-operative patient calls and clearly walk patients through established non-clinical instructions and next steps. - Maintain accurate documentation of patient conversations, completed requirements, pending items, and case status within the appropriate systems. - Communicate surgical readiness, outstanding requirements, and potential delays clearly to the broader practice team. - Recognize clinical questions, unusual circumstances, or concerns that fall outside your administrative scope and escalate them promptly rather than providing independent medical advice. - Provide additional medical administrative and patient-coordination support when needed to improve the efficiency of the surgical process. ## Requirements Must-Have: - 3+ years of experience in medical administration, surgical coordination, patient coordination, pre-operative coordination, or closely related healthcare operations. - Hands-on experience working in a U.S. medical practice or healthcare environment. - Direct experience coordinating surgical or pre-operative patients, including appointments, tests, medical records, clearances, or required documentation. - Experience using EMR, CRM, patient-management, or comparable medical-office systems. - Confidence communicating directly with patients and contacting hospitals, imaging centers, laboratories, physicians' offices, and other healthcare providers. - Excellent spoken and written English, with strong documentation, organization, case-tracking, and follow-through skills. - Sound judgment regarding administrative versus clinical responsibilities, including knowing when an issue must be escalated to clinical staff. ## Nice to Have: - Experience in plastic surgery, cosmetic surgery, aesthetics, or another high-touch private-pay medical environment. - Medical Assistant training, nursing-related education, healthcare education, or equivalent clinical-office experience. - Experience conducting standardized pre-operative patient calls. Originally posted on Himalayas

CTM II - Sr CTM assigned to client LAtam (USA scope)

Syneos Health India Private Limited

CTM II - Sr CTM assigned to client LAtam (USA scope or local scope) - Mexico, Argentina, Brasil, Chile, Colombia - RemoteSyneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: ## WORK HERE MATTERS EVERYWHERE ## Why Syneos Health - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. - We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. - We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. ## Job Responsibilities - Responsible for site management oversight, clinical monitoring and central monitoring deliverables with a focus on patient safety, protocol/GCP/regulatory compliance and data integrity. - Oversees site interactions post activation through site closeout. This may include patient recruitment, investigator payments or other related activities. - May be responsible for identification of critical data and process, protocol execution risks and risk mitigations related to completion of the Risk Assessment and Categorization Tool (RACT). - Reviews the study scope of work, budget and protocol content and ensures the clinical project team (CRAs/Central Monitors) is aware of the contractual obligations and parameters. - Uses prior clinical experience, operational data, metrics and reports to identify risks to clinical trial management deliverables. - Escalates to the project manager any risks to clinical trial management deliverables (timeline, quality and budget) and any activities and requests which are out of contracted scope. - Employs strategic thinking and problem-solving skills to propose and implement risk mitigations. - Participates and presents in key meetings such as Kick Off Meeting. - Serves as an escalation point for communications with investigator site staff and may be required to interact on the phone or in person with principal investigators or other site staff members. This may include accompanying CRA team members to sites for observation or conflict resolution. - Collaborates with other functional leaders such as Study Start Up, Patient Recruitment and Data Management to coordinate delivery handoffs and meet expected study milestones such as site activation targets, enrollment targets and database lock timelines. Reviews and provides feedback on other functional plans (e.g. Data Management Plan, Communication Plan) as they relate to the clinical trial management activities. - Responsible for development and ongoing maintenance of clinical study tools and templates, including the Clinical Monitoring Plan. Ensures CTMS, dashboards and other systems are set up and available for use by the clinical team, including overseeing user acceptance testing (UAT) as needed. Ensures access and audit trail reviews are conducted as required. - Coordinates initial and ongoing training to the study team regarding protocol specificities, Case Report Form (CRF) completion, dashboards, Sponsor Standard Operating Procedures (SOPs), clinical plans and guidelines, data plans and timelines for the study. - Oversees resourcing allocations for CRAs and Central Monitors, site assignments and study team members' conduct, and identifies risks to delivery or quality. - Ensures quality of the clinical monitoring, central monitoring and site management deliverables within a project and maintain proper visibility of its progress by the use of approved systems and / or tracking tools. - Reviews the project oversight dashboards and other clinical trial systems (e.g. Clinical Trial Management System (CTMS), Electronic Data Capture (EDC), eDiary, Electronic Patient Reported Outcomes (ePROs),Trial Master File (TMF), IVRS/IWRS, Central Monitoring dashboards), to oversee site and patient activities, study team conduct and to ensure the data has been updated to reflect timely execution of all operational aspects (required visits/calls, duration, and frequency) according to plan. - Understands the monitoring strategy required for the study and, where required, participates in the development of the study risk assessment plan. Is accountable for their assigned clinical team members' understanding, ongoing compliance and delivery according to the stated monitoring strategy, CMP/SMP, and risk plans. - Reviews the content and quality of site and central monitoring documentation (site monitoring calls, site visit reports, site letters, central monitoring reports and pertinent correspondence), to ensure they represent site management activities and conduct and that they appropriately convey any risks to protocol/GCP compliance, trial conduct, patient safety or data integrity. Document requested revisions and approvals in CTMS. Ensures these deliverables are provided according to company and/or sponsor specifications, including delivery deadlines. - Interacts with the client and other functional departments related to clinical monitoring, central monitoring and site management activities and deliverables. Provides status updates on the clinical deliverables and risks to clients, project management and leadership as per departmental or study agreements. Provides solutions for obstacles in protocol execution and site management. - Demonstrates understanding of other functions' roles in achieving compliance and delivery according to protocol, SOPs, ICH GCP and country regulations. This may include data management, study start up, patient recruitment, medical monitoring, pharmacovigilance and Quality Assurance (QA). Supports Inspection Readiness for clinical trial management scope. - Oversees CRAs and Central Monitors assigned to the study and routinely assesses study-specific process and training compliance, CMP compliance, and identifies emerging risks. May develop and support execution of corrective action plans at site and study level. Supports and completes activities to achieve data cut and lock deadlines. - Provides feedback to line managers on staff performance including strengths as well as areas for development. May be assigned to larger,more complex trials. ## Qualifications: - Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience - Demonstrated ability to lead and align teams in the achievement of project milestones - Demonstrated capability of working in an international environment. - Demonstrated expertise in site management and monitoring (clinical or central) - Preferred experience with risk-based monitoring - Demonstrates understanding of clinical trial management financial principles and budget management - Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements - Must demonstrate good computer