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Analista Funcional SR
Grupo SysMap
Você é apaixonado(a) por tecnologia e inovação? 💡 No Grupo SysMap – que reúne SysMap Solutions, TriggoLabs e – acreditamos que grandes resultados nascem de pessoas incríveis. Somos uma empresa brasileira de tecnologia que, desde 1999, ajuda organizações a superar desafios complexos e acelerar sua transformação digital. Nossa atuação abrange diversos segmentos, como Telecom, Varejo, Educação, Financeiro, Indústria/Cosméticos e Energia, sempre com foco em soluções inovadoras e de alto impacto. 👉 Candidate-se agora e construa o futuro da tecnologia conosco! - Profissional com sólida experiência na análise, modelagem e otimização de processos de CRM voltados ao mercado imobiliário. - Atuar como ponte entre as áreas de negócio, tecnologia e atendimento ao cliente, garantindo que as soluções implementadas estejam alinhadas às estratégias comerciais e às particularidades do ciclo de vida de empreendimentos imobiliários — desde a prospecção até o pós-venda. - Competências Principais - Mapeamento e melhoria de processos comerciais (pré-venda, venda e pós-venda) para incorporadoras, loteadoras, imobiliárias e empresas de multipropriedade. - Conhecimento do ciclo operacional de empreendimentos imobiliários, incluindo: qualificação de leads, reserva de unidades, propostas e negociação, contratos e documentação, relacionamento com cliente comprador e acompanhamento da jornada do cliente. - Especialista em CRM (Dynamics, Salesforce, Pipedrive, ou similares), com foco em: parametrização funcional, criação de fluxos de automação, definição de regras de negócio e modelagem de entes de dados (contato, oportunidade, empreendimento, unidade, corretor, etc.) - Atuação consultiva, compreendendo necessidades da área comercial e traduzindo-as em requisitos funcionais claros para times de desenvolvimento e TI. - Gestão de backlog, user stories e documentação funcional seguindo metodologias ágeis (Scrum/Kanban). - Análises e relatórios para apoiar tomada de decisão comercial e marketing: funil, conversão, performance de corretores e campanhas. - Integrações com sistemas do setor imobiliário, como ERPs, plataformas de vendas, portais e sistemas financeiros. ## Diferenciais - Vivência em operações de venda de empreendimentos de médio e alto padrão. - Entendimento das práticas de atendimento e relacionamento específicas do setor, incluindo NPS, SAC e gestão de chamados. - Experiência com squads multidisciplinares e projetos de transformação digital no mercado imobiliário. Originally posted on Himalayas
Sêniorvia Himalayas12333029 - TECHNICAL PROJECT MANAGER (VTEX)
Quality Digital
Nós somos aQuality Digital! Saiba mais sobre a gente: - Uma frase que nos define- Somos especialistas em soluções de TI e apaixonados por inovação! 🚀 - Ao infinito e além - Somos #semfronteiras. Nosso time está espalhado pelo Brasil e pelo mundo 🌎 - Nossa cultura - Mesmo distantes, estamos juntos 🧡 Temos cerimônias para estarmos mais próximos, compartilhar conhecimento e ficar por dentro das novidades da nossa empresa! - Somos diversos - Um dos nossos compromissos é fazer da companhia um ambiente cada vez mais diverso, inclusivo e respeitoso, valorizando e promovendo a pluralidade. Por isso, aqui temos espaço para todas as pessoas, independente de raça, gênero, idade, orientação sexual, crença religiosa ou deficiência. 🏳️🌈👩🏾🦽 - Nosso objetivo - Potencializar os negócios dos nossos clientes através de soluções inovadoras e sustentáveis. Topa vir com a gente nessa? 🎯 Sobre a posição Buscamos uma pessoa para atuar como Technical Project Manager, responsável pela condução de projetos enterprise de Digital Commerce, combinando gestão de projetos, relacionamento com stakeholders e sólida capacidade técnica. A posição terá papel central na conexão entre negócio, produto e tecnologia, garantindo clareza de escopo, planejamento, alinhamento entre equipes e qualidade das decisões técnicas ao longo do projeto. Esperamos uma pessoa com experiência relevante em e-commerce B2C e B2B, conhecimento avançado da plataforma VTEX e capacidade para participar ativamente da definição de arquiteturas de solução e integrações.Perfil esperado Procuramos uma pessoa que não atue apenas no acompanhamento operacional do projeto. O Technical Project Manager deve possuir profundidade técnica suficiente para compreender as soluções propostas, questionar decisões, identificar riscos e conduzir discussões de arquitetura, sem necessariamente assumir a responsabilidade pela implementação. Também esperamos forte capacidade de relacionamento com clientes e stakeholders, organização para atuar em ambientes complexos e habilidade para transformar discussões técnicas e de negócio em planos de execução claros e objetivos. ## Principais responsabilidades - Planejar e conduzir projetos enterprise de Digital Commerce, acompanhando escopo, cronograma, riscos, dependências e entregas. - Atuar como principal ponto de conexão entre stakeholders de negócio, times técnicos e demais áreas envolvidas no projeto. - Gerenciar escopo, prioridades e expectativas, conduzindo negociações com stakeholders quando houver mudanças, riscos ou conflitos de prioridade. - Conduzir cerimônias e processos de desenvolvimento utilizando Scrum e metodologias ágeis. - Estruturar planos de trabalho, acompanhar evolução das entregas e garantir visibilidade clara sobre status, riscos e próximos passos. - Traduzir necessidades de negócio em direcionamentos compreensíveis para os times técnicos. - Participar da definição e revisão de arquiteturas de solução, considerando requisitos funcionais, integrações, escalabilidade e restrições da plataforma. - Conduzir agendas técnicas relacionadas a arquiteturas de integração e fluxo de dados entre VTEX, ERPs, CRMs, OMS, sistemas de pagamento, logística, marketplaces e demais plataformas corporativas. - Trabalhar em conjunto com arquitetos, desenvolvedores e especialistas para avaliar alternativas técnicas e apoiar decisões de solução. - Garantir alinhamento entre arquitetura, escopo acordado e objetivos de negócio. - Identificar antecipadamente riscos técnicos ou funcionais que possam impactar prazo, escopo ou qualidade da solução. - Organizar e conduzir workshops, refinamentos técnicos, sessões de discovery e alinhamentos de arquitetura. - Estruturar roteiros de demonstração, preparando cenários que evidenciem as principais capacidades e entregas do projeto. - Realizar demos, apresentações executivas e reuniões de acompanhamento com clientes, lideranças e diretorias. - Comunicar temas técnicos de forma clara para públicos não técnicos, contextualizando impactos, riscos e decisões. ## Requisitos - Excelente capacidade de comunicação, organização e planejamento. - Experiência comprovada na gestão e condução de projetos enterprise. - Experiência prática com Scrum e metodologias ágeis. - Experiência com gestão de escopo, riscos, dependências e negociação com stakeholders. - Experiência com projetos de e-commerce B2C e B2B. - Inglês fluente, com capacidade para conduzir reuniões, apresentações e discussões técnicas. - Conhecimento técnico avançado da plataforma VTEX e de seus principais componentes e capacidades. - Conhecimento técnico avançado suficiente para elaborar, discutir e validar arquiteturas de solução. - Experiência com arquiteturas de integração entre plataformas de e-commerce e sistemas corporativos. - Capacidade de compreender APIs, integrações, eventos, fluxos de dados e dependências entre sistemas. - Experiência conduzindo reuniões técnicas com arquitetos, desenvolvedores, equipes de integração e stakeholders de negócio. - Capacidade de produzir materiais executivos e apresentar soluções, entregas e decisões para públicos de liderança. ## Informações adicionais ## Informações adicionais: ## O que você vai encontrar aqui: - Um ambiente propício paraaprendizadoecrescimento profissional 🎯 - Avaliação de desempenhoefeedbacks, visando o desenvolvimento contínuo das nossas pessoas📊 - Vale alimentação e/ou refeiçãopara suas compras de mercado e refeições 🍴 - Assistência médica e odontológicapara que você e sua família estejam com a saúde em dia💙 - Convênio com farmáciaspara descontos em medicamentos💊 - Auxílio crechede acordo com política vigente🍼 - Parceria com o SESCpara programações variadas de cultura e lazer✈ - Parcerias para seus estudosde idiomas, tecnologia e plataforma de cursos📚 - Empréstimo consignadocom taxas atrativas + programa de educação financeira💰 - Universidade Corporativa e trilhas de conhecimentocom conteúdos diversos de tecnologia, soft skills, tendências de mercado e muito mais 👨💻 - Programa de Indicaçõescom possibilidade de prêmios e bonificações 🎁 - Seguro de vidacoletivo ⛑ Originally posted on Himalayas
SêniorInglêsvia HimalayasArquiteto de Soluções - Sênior
FCamara
A FCamara está em busca de identificar um(a) profissional capaz de compreender a fundo as necessidades do negócio e traduzi-las em soluções de arquitetura robustas, escaláveis e seguras, que agreguem valor à organização. Responsabilidades e atribuições: ## Compreensão e Análise de Negócio: ➢ Mapear os domínios funcionais relevantes para o negócio. ➢ Definir as capacidades de negócio que cada domínio habilita e como elas contribuem para a geração de valor. ➢ Identificar e detalhar os requisitos (funcionais, negócio, dados, conformidade, leis e regulatórios, etc.). ➢ Detalhamento dos requisitos não funcionais (desempenho, segurança, escalabilidade, etc.) e definição de métricas claras para cada um. ➢ Priorizar os requisitos com base no valor para o negócio e nas restrições técnicas. ## Arquitetura e Design da Solução: ➢ Escolher padrões e estilos arquiteturais adequados (micros serviços, filas de mensagens, etc.). ➢ Explicar o motivo da escolha dos estilos e padrões arquiteturais, considerando os requisitos de negócio, as restrições técnicas e os trade-offs envolvidos. ➢ Considerar os trade-offs entre simplicidade e flexibilidade. ➢ Definir estratégias claras para lidar com o aumento da carga (escalabilidade). ➢ Implementar mecanismos de recuperação de falhas (resiliência). ➢ Atender aos requisitos de alta disponibilidade. ➢ Definir como os componentes se comunicam (protocolos, formatos de mensagem, etc). ➢ Escolher ferramentas e padrões de integração adequados e suas responsabilidades. ➢ Implementar autenticação, autorização e criptografia (segurança). ➢ Implementar mecanismos de proteção contra ataques (WAF, etc). ➢ Selecionar ferramentas e tecnologias adequadas para implementar a arquitetura, considerando aspectos como desempenho, custo, facilidade de uso e integração com outros sistemas. ➢ Justificar a escolha de cada ferramenta/tecnologia, demonstrando um entendimento de seus prós e contras. ➢ Demonstrar análise de impacto da solução proposta e em diferentes domínios (Dados, Segurança, Infraestrutura, Soluções e Software, etc.). ➢ Demonstrar a estimativa de custo da solução proposta. ## Documentação e Apresentação: ➢ Documentar a arquitetura da solução de forma clara e concisa. ➢ Criar diagramas que representam a arquitetura da solução, incluindo os componentes, suas interações e os fluxos de dados. ## ➢ Centralizar documentações (Readme). ➢ Descrever possíveis melhorias ou expansões da solução. ➢ Demonstrar capacidade de visão e planejamento a longo prazo. ➢ Discutir trade-offs e desafios enfrentados durante o desenvolvimento. ## Implementação e Operação: ➢ Definir métricas de monitoramento para acompanhar o desempenho, a disponibilidade e a segurança da solução. ➢ Implementar alertas para detectar problemas e responder rapidamente. ➢ Descrever ferramentas e técnicas para coletar, analisar e visualizar as métricas. ## Requisitos Diferenciais: ➢ Definir os passos para migrar de um sistema de transição para a nova arquitetura (Arquitetura de Transição). ➢ Considerar os riscos e desafios da migração. ➢ Mapear os principais Riscos e Desafios identificados durante a proposta da solução. ➢ Descrever ações mitigatórias para os Riscos e possíveis soluções para os Desafios mapeados. ➢ Demonstrar conhecimento sobre as vantagens e desvantagens das tecnologias escolhidas. ➢ Demonstrar consciência dos tradeoffs envolvidos em cada decisão de arquitetura. Requisitos e qualificações: ## Experiência: ➢ Experiência comprovada em projetos de arquitetura de soluções, com foco em integração de sistemas e otimização de processos. ➢ Experiência em análise de requisitos de negócios (funcionais e não funcionais) e transformação em soluções técnicas. ➢ Experiência com a definição e implementação de padrões arquiteturais (microsserviços, filas de mensagens, etc.). ➢ Vivência em ambientes de desenvolvimento ágil. ## Conhecimentos Técnicos: ➢ Profundo conhecimento de padrões de integração de sistemas (APIs, mensageria, etc.). ➢ Sólido conhecimento de arquiteturas orientadas a micros serviços. ➢ Familiaridade com diferentes tecnologias e plataformas de desenvolvimento (ex: Java, .NET, Python, , Cloud, etc.). ➢ Conhecimento de ferramentas de modelagem (ex: UML). ➢ Conhecimento de segurança da informação (autenticação, autorização, criptografia). ➢ Conhecimento de monitoramento e observabilidade de sistemas. ➢ Familiaridade com ferramentas de versionamento de código (ex: Git). ➢ Conhecimento de estimativa de custos de infraestrutura e licenças. ## Habilidades: ➢ Excelente capacidade de comunicação e negociação para influenciar stakeholders técnicos e de negócio. ➢ Visão sistêmica e capacidade de análise crítica para identificar oportunidades de melhoria em processos e sistemas. ➢ Habilidade de traduzir requisitos de negócios em especificações técnicas claras e concisas. ➢ Capacidade de tomar decisões técnicas embasadas em dados e em um profundo entendimento dos trade-offs envolvidos. ➢ Habilidade de documentar soluções de forma clara e organizada. ➢ Capacidade de liderar tecnicamente equipes de desenvolvimento. ## Habilidades Comportamentais Desejáveis: ## ➢ Proatividade ## ➢ Pensamento analítico ## ➢ Orientação a resultados ## ➢ Colaboração ## ➢ Adaptabilidade ## ➢ Aprendizado contínuo Originally posted on Himalayas
Sêniorvia HimalayasEngenheiro de Dados PL/SR
Grupo SysMap
Você é movido(a) por tecnologia, dados e inovação? 🚀 Na , transformamos desafios complexos em soluções inteligentes. Somos uma empresa brasileira focada em Analytics, IA e transformação digital, ajudando organizações a tomar decisões mais estratégicas e gerar impacto real nos negócios. Trabalhamos com diferentes setores do mercado, sempre combinando tecnologia de ponta, visão de negócio e execução ágil. Se você quer construir soluções que fazem a diferença e crescer junto com um time de alta performance, seu lugar pode ser aqui. 👉 Vem para a e construa o futuro com a gente. - Atuar na estruturação e evolução de ambientes de Data Lake, garantindo escalabilidade e governança dos dados; - Projetar e construir data warehouses modernos e modulares, preparados para crescimento e alta performance; - Desenvolver data schemas e arquiteturas resilientes, seguindo boas práticas de engenharia de dados; - Definir e evoluir a arquitetura de dados, garantindo ambientes confiáveis, escaláveis e bem estruturados; - Realizar análises exploratórias e apoiar o desenvolvimento de modelos preditivos; - Participar da construção de mecanismos e processos de recomendação baseados em dados; - Apoiar squads de negócio com dados estruturados, confiáveis e prontos para gerar valor; - Atuar como referência técnica, apoiando e desenvolvendo profissionais mais juniores; - Colaborar ativamente com o time para resolver problemas complexos e transformar dados em decisões. - Experiência com desenvolvimento de arquitetura ETLs; - Conhecimentos em arquiteturas de melhorias de perfomance e operação de dados; - Conhecimento prático de gestão e operacional e o relacional; - Experiência prévia com DataOps; - Conhecimento prático de linguagens de programação e algoritmos (Python, Tensorflow); - Conhecimentos e experiência desenvolvimento do dado e operacional e integrações e operações de Docker e/ou Kubernetes; - Diferencial : Certificações GCP; - Graduação em áreas de TI ou similares. ## O que valorizamos - Forte senso de responsabilidade e compromisso com entrega - Perfil proativo e colaborativo - Capacidade de assumir desafios e levá-los até o fim - Boa comunicação e facilidade para trabalhar com times multidisciplinares - Curiosidade, vontade de aprender e evoluir constantemente - Mentalidade de construção e melhoria contínua Originally posted on Himalayas
Sêniorvia HimalayasManager of Utilization Management
Baystate Health
Baystate Health’s Health New England is seeking a Manager of Utilization Management to lead our Utilization Management Health Services Team and help shape the delivery of high-quality, cost-effective, member-centered care in Springfield, MA. The Manager of Utilization Management leads a team of registered nurses and clinical support professionals while overseeing utilization management services across Commercial, Medicare, and Medicaid lines of business. In partnership with the Medical Director and key organizational stakeholders, you’ll drive quality improvement initiatives, strengthen operational performance, ensure regulatory compliance, and develop strategies that positively impact member outcomes. ## Responsibilities: ## Lead and Inspire a Clinical Team - Manage, mentor, and develop registered nurses and non-licensed clinical support staff. - Monitor team performance, establish expectations, and provide coaching, training, and continuing education. - Identify operational challenges and implement corrective action plans and performance improvements. - Promote consistent processes, accountability, and professional development across the department. ## Drive Clinical Quality and Operational Excellence - Oversee utilization management processes across Commercial, Medicare, and Medicaid lines of business. - Partner with the Medical Director to develop Quality Improvement Activities and oversee Delegation Agreements. - Evaluate clinical treatment criteria and ensure staff are appropriately trained in their application. - Use data to measure outcomes, identify trends, monitor performance, and recommend opportunities for improvement. - Develop and implement processes that support positive member outcomes and responsible healthcare cost management. - Monitor compliance with NCQA, MCRA, and other applicable regulatory requirements. ## Build Strategic Partnerships - Serve as the relationship manager for assigned vendors, providing oversight and supporting effective partnerships. - Collaborate with Provider Relations, Healthcare Economics, Sales, Member Services, Claims, ASO, and other internal teams. - Support project and product implementations and assist in evaluating new technologies and applications. - Maintain the Health Services Operations Manual in partnership with department leadership. - Present updates, findings, and recommendations to executive leadership, management, and peers. - Lead department participation in the Manager-Led Problem Solving process. ## Location: - Fully remote position- candidate MUST reside in MA or CT ## Schedule: - Monday through Friday 8-4:30pm or 9-5:30pm - No weekends, no holidays - Occasional evening meetings ## Qualifications: - Bachelors Degree in Nursing, required - Active RN License in Massachusetts, required - Minimum of 5 years of progressively responsible case management and/or utilization management experience. - Demonstrated leadership and negotiation experience. - Project management experience. - Strong knowledge of state licensure, regulatory requirements, and NCQA accreditation standards. - Knowledge of data collection, analysis, and presentation methods. - Familiarity with Medicare and Medicaid benefits and regulatory requirements. - Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Access. - Excellent written, verbal, presentation, and problem-solving skills. - Ability to work independently, establish priorities, manage competing demands, and adapt to changing organizational needs. ## Education: Bachelors Degree: Nursing (Required) ## Certifications: Nursing Informatics - American Nurses Credentialing Center ## Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. ## Minimum - Midpoint - Maximum $108,180.00 - $124,342.00 - $147,097.00 ## Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status. Originally posted on Himalayas
Sêniorvia HimalayasCustomer Outcomes & Advice Quality Assessor
RVU
We are hiring for two roles. Apply for the role that matches your experience. - Customer Outcomes & Advice Quality Assessor: £35,000. Reports to the Senior Customer Outcomes & Advice Quality Assessor. - Senior Customer Outcomes & Advice Quality Assessor: £40,000. Reports to the Operational Compliance Manager. Location: Fully remote Hours: 39 hours per week, Monday to Friday. Flexible hours contract. Our Mission At Mojo Mortgages, we’re on a mission to become the largest and most disruptive mortgage broker in the UK. We’re a fast-moving, ever-evolving fintech. We’ll get there by transforming the mortgage journey so everyone can approach it with confidence. Change is constant here, and so is our drive to work smarter, think bigger and raise the bar.Quality assurance is central to that mission. By holding our advice to the highest standards, we build lasting trust with our customers. We make sure our advice is always clear, accurate and in their best interest. This is a place for people who embrace challenge, hold themselves to a high standard and use technology to do their work better. We celebrate those who bring passion, accountability and fresh ideas.At the heart of everything we do are our behaviours: care personally, challenge directly, put people first, keep exploring, love what you do, and always be accountable. If that sounds like you, we want you on the journey with us. ## The Roles Both roles assess mortgage advice and listen to calls. The Senior role does that and also leads the team.Every individual case assessment is made by an assessor using their own judgement. You will work in a small, dedicated team where your eye for detail and analytical skills are central to the integrity of our mortgage advice. Your assessments give us confidence that customers receive clear, accurate advice. Your insight helps us keep raising the standard. ## Key Responsibilities What Both Roles Do - Assess advice. Assess mortgage advice against our internal standards, the FCA Consumer Duty and the Conduct Rules, meeting the T&C Scheme sampling requirements. Listen to calls as part of every assessment. - Own your output. Complete your agreed monthly volume to the quality and turnaround standards set by the Operational Compliance Manager. Flag risks early. - Give clear feedback. Record every outcome with specific, evidence-based feedback that Mortgage Experts and Sales Managers can act on without re-listening or re-working the case. - Stand behind your decisions. Apply the scoring criteria consistently. Explain your reasoning in calibration and defend your decisions on appeal. - Drive improvement. Escalate compliance risks promptly, find the root causes, and highlight routine checks that could be automated. ## How the Two Roles Differ Customer Outcomes & Advice Quality Assessor (£35,000) - No line management. You focus on your own assessments. - Review ID&V referrals. Review Smartsearch referrals, decide what additional verification checks are needed, and escalate any PEP or sanctions list matches to Risk & Compliance. Senior Customer Outcomes & Advice Quality Assessor (£40,000) - Line manage four QA assessors. Set objectives, track the team’s output against the monthly requirement, and raise people concerns with the Operational Compliance Manager and HR. - Spend about 70% of your time assessing, including the most complex and highest-risk cases. - Lead calibration and coach assessors. Make clear, defensible scoring decisions. Coach through feedback, side-by-side reviews and “check the checker” assessments. - Manage the appeals process. Appeals are decided by someone other than the original assessor, so the Operational Compliance Manager or another senior assessor decides any appeal against your own assessments. - Produce monthly MI. Analyse failure trends and recommend action. - Set the risk-based case selection approach. Prioritise high-risk cases and cover all advice areas in line with the T&C framework. - Support T&C oversight. Help the Operational Compliance Manager maintain the Adviser Competence framework and RAG status records, and advise where our QA framework needs to change. - Be the voice of QA. Represent QA with Operations, Sales and Risk & Compliance, and help shape tooling, process and the T&C Scheme. ## Who We’re Looking For You embody our behaviours. You are meticulous, self-driven and confident in your own judgement. You give direct feedback that builds trust between QA, Mortgage Experts and Sales Managers, and you work at pace without letting accuracy slip. For the Senior role, you are also a fair, supportive line manager who brings others with you. Qualifications (both roles) - CeMAP 1, 2 & 3 or equivalent. - Hold, or be able to obtain, the competence status needed to assess advice and sign off assessments under our T&C Scheme. Experience - Customer Outcomes & Advice Quality Assessor: A minimum of 2 years’ experience as a QA assessor in financial services, ideally in mortgage advice, with a track record of meeting volume and quality expectations. - Senior Customer Outcomes & Advice Quality Assessor: We would expect 3+ years as a QA assessor or QA lead in UK mortgage advice, or equivalent experience gained at Mojo. This must include line managing a team, leading calibration, handling appeals and coaching others. Skills (both roles) - Sound knowledge of FCA mortgage advice requirements, with the confidence to explain and defend scoring decisions on complex cases. - Exceptional attention to detail and accuracy under pressure. - Experience of, or appetite to learn, AI and automated tools, with the judgement to test their outputs. - Comfortable with change. - Intermediate proficiency in Google Sheets, Docs and Slides. Additional skills (Senior role) - Expert FCA knowledge, including T&C, high-risk cases, vulnerable customers and conduct breach investigations. - Strong analytical skills and the credibility to influence stakeholders at all levels of seniority. ## Benefits - Remote working - Basic Salary of up to £40k - Work from anywhere in the world for up to 22 days per year - 25 days holiday plus bank holidays (up to 28 days with length of service) - Pension via Aviva (Pension match up to 5%) - Sick pay and sick pay insurance - Wellness programme from Able Futures - Critical Illness cover & Subsidised private medical insurance - Death in service Policy - Enhanced Maternity, primary adoption & Enhanced paternity & secondary adoption pay - Compassionate leave - Long service awards up to £5000 Originally posted on Himalayas
Plenovia HimalayasAssociate Director - Investments
saas.group
This role is part of our Central M&A Team at saas.group. ## What is saas.group? Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries we are truly global and we are rewriting the playbook on SaaS innovation and collaboration. We grow 25 exciting brands under our umbrella.Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work. Also, don’t forget to follow saas.group on LinkedIn to stay up-to-date on our job openings, podcast episodes, and with all things happening at our company. ## Profile Overview Our Investment Team deploys $50M+ of capital a year into niche, bootstrapped PLG software companies across North America and Western Europe. These are capital-efficient, founder-built businesses that most funds overlook because they are too small, too founder-owned or too unconventional. We see the opportunity, and we operate what we buy. We're hiring an Associate Director, Investments to sit in the principal seat. You'll report to our Head of M&A, work alongside an existing Associate Director and have significant exposure to our C-suite. As deal captain, you qualify the opportunity, make the first offer, build the investment case, set the price, negotiate with the founder, run diligence and take the deal to close. You won't be building pitch books or playing a supporting role, and you won't wait years to lead a deal of your own. Your judgement decides where our capital goes. If you bring the commercial diligence skills or deal instincts of a lower mid-market PE or M&A team, and you want to own outcomes rather than advise on them, this is your role. You'll work directly with founders, our C-suite and the operators who scale the businesses you buy. ## Your impact in the first 6-12 months will be: - Own early-stage qualification: take new opportunities from first call to a non-binding offer quickly, kill weak ones early and turn the strongest into IC-ready investment cases. - Earn the trust of founders, our C-suite and the operating teams who will run the businesses you buy. - Step in as deal captain on your first live transactions and drive them from LOI to signed SPA. ## Your responsibilities - Capital allocation: Underwrite every deal you lead. Form a clear view on value, risk and returns, write the investment memo and defend your recommendation in front of our Investment Committee. - Qualification and offers: Qualify new opportunities fast, kill weak ones early and issue non-binding offers on the ones worth pursuing. You set the price and structure that frame the deal all the way to LOI. - Deal captaincy: Own the process end to end, from first call and non-binding offer through LOI, diligence and SPA to closing. You set the timeline, run the workstreams and own the outcome. - Commercial due diligence: Lead our in-house CDD. Size the market, map the competition, define the right to win and get to the truth on quality of revenue: retention, concentration, pricing power and the durability of growth. - Financial and commercial modelling: Build models from a blank sheet: ARR bridges, cohort and retention analysis, unit economics, scenarios, valuation and returns. - Negotiation: Lead negotiations with founders and their advisors on price, structure and key terms, landing deals that work for the seller and for our returns. - Diligence leadership: Run the full DD process across internal experts (finance, tech, product, marketing, legal, people) and external legal, financial and tax advisors, and turn their findings into decisions. - Stakeholder leadership: Represent saas.group to sellers, brokers and advisors, and work hand in hand with our C-suite, leadership and the operators who take over after closing. - Coaching: Develop the junior members of the team as a hands-on player-coach. ## What You bring to the table - 6+ years of professional experience after university, with a strong track record in transactions, strategy or both. - Training at a top-tier firm or team in one or more of: - - Private equity: lower mid-market transactions, typically sub-$10M EBITDA, ideally in software or tech-enabled services. - Strategy consulting: MBB (McKinsey, BCG, Bain) or leading strategy firms such as Roland Berger, Oliver Wyman, Kearney, L.E.K. Consulting, OC&C, Simon-Kucher or Arthur D. Little. - Big Four strategy and deals: Strategy& (PwC), EY-Parthenon, Deloitte (Monitor Deloitte / M&A) or KPMG Deal Advisory, especially in commercial due diligence. - Corporate development / in-house M&A: ideally at a high-velocity aggregator or buy-and-build strategic. - Investment banking: M&A advisory at mid-market or tech-focused boutique banks, ideally on lower mid-market transactions with enterprise values below $50M. - An investor's mindset: you think like an owner, form a point of view quickly and back it with numbers. - Live deal experience: you know what it takes to get a deal over the line, and ideally you've led workstreams or been the day-to-day deal lead. - Excellent financial modelling and valuation skills: you build from a blank sheet and can defend every assumption. - A player-coach approach: you have experience developing junior talent and enjoy doing it. - Real commercial due diligence experience: market sizing, competitive analysis, customer and expert interviews, and quality-of-revenue work. - Presence: you can negotiate with founders selling their life's work and hold your ground with the C-suite and advisors. - Rigorous project management: you keep multiple parties, timelines and documents moving without dropping the ball. - A genuine interest in software and SaaS business models. A software background is an advantage but not a requirement. - Fluent English, written and spoken; additional European languages are a plus. - Real AI fluency and the drive to put it to work: you already use AI tools (Claude especially) day to day and look for ways they can speed up research, analysis, modelling and diligence workflows. ## What’s in it for You - Principal seat, real ownership: You'll lead deals and allocate capital as a principal, not an advisor, then watch the companies you bought grow inside our portfolio. - Deal flow and exposure: $50M+ deployed every year across two continents, with direct access to our C-suite and Investment Committee from day one. - Ultimate flexibility: We’re 100% remote. You can work from wherever you like, whenever you like. - Freedom and autonomy: We’re a high-trust team, and you’ll be given lots of flexibility to solve problems in your own way — with plenty of help from the team when you need it. - Minimum bureaucracy: We don’t like to get bogged down with meetings and red tape. We like to be efficient and keep momentum steady & sustainable. - Small & friendly team: We help each other out, have fun, and joke around. - Our network: We are a community of entrepreneurial SaaS professionals that regularly exchange ideas, knowledge, learning and expertise with each other internally. - Flexible time off: We want you to recharge your batteries when needed. We don’t just simply offer you to “take a job with us” but rather to “join us on this journey” to build the world's largest platform of independent SaaS companies. Sounds like something you’re up for? Feel free to apply even if you don’t check all these boxes. We believe in the power of diversity and fresh perspectives to spice up our team. Your application might just be the missing ingredient! ## — saas.group is committed to creating a diverse and inclusive workplace. We are proud to be
LiderançaInglêsvia HimalayasMicrosoft Project Coordinator
Argano
## Job Summary: We are seeking an experienced Project Coordinator to join our team. The Project Coordinator will be responsible for coordinating project activities, ensuring that projects are completed on time, within budget, and to the satisfaction of stakeholders. This role requires a strong understanding of project management methodologies, excellent communication skills, and a willingness to collaborate with others. ## Duties and Responsibilities: - Coordinate all processes and phases of the project management lifecycle - Execute implementation project plan and timelines with a heightened focus on timeliness, accuracy, and seamless communication - Enable appropriate cross-functional team communications. Assist in planning activities to identify, mitigate, and manage risks and dependencies - Monitor day-to-day project health and ensure work is progressing as planned and within the budget - Coordinate and manage project activities, timelines, and budgets to ensure projects are completed on time and within budget - Liaise with stakeholders, project teams, and management to ensure effective communication and coordination of project activities - Develop project plans, including work breakdown structures, schedules, and resource allocation - Monitor project progress, identify and mitigate risks, and report on project status to project stakeholders - Identify opportunities for process improvement and implement best practices to increase efficiency and effectiveness of project delivery - Provide administrative support to the IT Project Manager/Sr IT Project Manager, including scheduling meetings, taking meeting minutes, and maintaining project documentation - Ensure compliance with project management standards and guidelines - Conduct post-project evaluations to identify areas for improvement and implement changes to improve project delivery ## KPIs (Key Performance Indicators): - Utilization – 90% - Revenue Managed – Up to $800K ## Additional Qualifications: - Bachelor's degree - 3-5 years of experience in IT project management or coordination. - Strong understanding of project management methodologies, tools, and techniques - Excellent organizational, communication, and interpersonal skills - Ability to work well under pressure, prioritize tasks, and meet deadlines - Strong attention to detail and problem-solving skills - Proficient in project management software and tools such as Microsoft Project, Jira, and - Agile methodologies - Experience in process improvement and change management - Ability to travel up to 25% Originally posted on Himalayas
Plenovia HimalayasPaid Ads Specialist | Part-Time to Full-Time | LATAM Only | 81186
Remote Talent LATAM
About us:At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities ## Our Client: Our client is an e-commerce business specializing in diesel truck performance parts, automotive upgrades, and accessories. The company focuses on helping customers find the right products through a streamlined shopping experience, backed by knowledgeable customer support and specialized services. They are looking for a proactive paid advertising professional to take ownership of their campaigns, improve performance, and support profitable growth. What you will do: We’re looking for a hands-on, analytical Paid Ads Specialist to manage and optimize our client’s paid advertising campaigns across multiple platforms. This role is ideal for someone who understands e-commerce performance marketing, takes initiative in identifying opportunities, and can translate campaign data into actionable recommendations that drive business results. Key Responsibilities: ## Paid Advertising Management - Own and manage paid advertising campaigns across Google Ads, Meta Ads (Facebook & Instagram), and Microsoft Ads (Bing). - Manage monthly advertising budgets of up to $100,000, ensuring spend is strategically allocated toward the highest-performing channels and campaigns. - Develop, launch, manage, and optimize campaigns to maximize ROAS, revenue, and profitability. - Manage Google Shopping, Performance Max, Search, Display, and remarketing campaigns. - Oversee Meta prospecting, retargeting, catalog, and dynamic product advertising campaigns. - Identify opportunities to expand advertising efforts into new platforms, including ChatGPT Ads and other emerging AI-driven advertising channels. - Continuously evaluate campaign structures, bidding strategies, audience targeting, and budget allocation. ## Performance Optimization & Strategy - Monitor and optimize key performance indicators, including ROAS, CPA, CPC, CTR, conversion rates, and customer acquisition costs. - Analyze campaign performance to identify inefficiencies, wasted ad spend, and opportunities for improvement. - Develop strategies to scale successful campaigns while maintaining profitability. - Conduct ongoing A/B testing of ad creatives, messaging, audiences, landing pages, and bidding strategies. - Collaborate with internal marketing and eCommerce teams to align paid advertising efforts with product promotions, inventory availability, seasonal demand, and business objectives. - Make strategic recommendations based on actual business performance, not just platform-reported metrics. ## Product Feeds & eCommerce Advertising - Manage and optimize product feeds within Google Merchant Center, Meta Commerce Manager, and Microsoft Merchant Center. - Identify opportunities to improve Shopping campaign performance through product titles, descriptions, categorization, and feed segmentation. - Understand how product margins, inventory availability, and product performance influence advertising strategy. - Develop product-specific advertising strategies for high-priority brands, product categories, and individual SKUs. - Work with internal teams to troubleshoot product disapprovals, feed issues, and advertising policy restrictions. ## Reporting & Analytics - Provide clear, actionable reporting on advertising spend, revenue, profitability, and campaign performance. - Utilize GA4, Google Tag Manager, and platform reporting tools to validate campaign performance and conversion tracking. - Ensure accurate tracking of purchases, revenue, and other key conversion events. - Identify attribution discrepancies between advertising platforms and actual eCommerce performance. - Present recommendations for improvements, budget shifts, and growth opportunities. - Maintain transparency around advertising spend and the business results generated. ## Requirements - 3–5+ years of hands-on paid advertising experience, preferably in an eCommerce environment. - Demonstrated experience managing monthly advertising budgets of 50,000–100,000 or more. - Strong proficiency in Google Ads, Meta Ads Manager, and Microsoft Advertising. - Proven ability to manage and optimize Google Shopping and Performance Max campaigns. - Strong understanding of eCommerce advertising strategies, including product feeds, remarketing, audience segmentation, and customer acquisition. - Experience working with Google Merchant Center and managing large product catalogs. - Proficiency with GA4, Google Tag Manager, and conversion tracking. - Ability to analyze advertising performance and translate data into actionable strategies. - Strong understanding of ROAS, customer acquisition costs, conversion rates, and advertising profitability. - Ability to independently manage advertising campaigns, identify problems, and implement solutions. - Excellent communication skills and the ability to clearly explain performance, challenges, and opportunities. ## Nice-to-Have: - Automotive aftermarket industry experience is a major plus, especially in diesel performance, truck parts, accessories, or automotive eCommerce. - Experience advertising complex product catalogs with vehicle fitment requirements (Year, Make, Model). - Familiarity with automotive aftermarket brands, product categories, and customer purchasing behaviors. - Experience managing advertising for Shopify-based eCommerce businesses. - Knowledge of feed optimization platforms such as GoDataFeed, DataFeedWatch, or similar tools. - Experience with advanced conversion tracking, Enhanced Conversions, and Meta Conversions API. - Familiarity with profit-based bidding strategies and contribution margin optimization. - Experience with ChatGPT Ads, AI-driven advertising placements, or emerging conversational advertising platforms is a significant plus. - Experience scaling multi-channel paid advertising programs while maintaining or improving profitability. ## Benefits - ## 100% remote work environment. - First 90 days: Part-time, 20 hours per week, under a contractor agreement. - After 90 days: Transition to a full-time, 40-hour-per-week position. - Schedule: Flexible within U.S. business hours. - Compensation: $25 USD per hour, open to negotiation depending on experience. - ## U.S. holidays OFF - Full-time PTO and benefits available after transitioning to full-time This position is open to candidates who are both based and residing in Latin American (LATAM) countries, such as Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Venezuela. Applicants based outside LATAM, including those in the United States or other regions, will not be considered. Resumes must be submitted in English, and applications that do not meet these criteria will be automatically rejected. Originally posted on Himalayas
PlenoInglêsvia Himalayas07_Construction Estimator / Project Coordinator
Cobalto Talent
## Description ## 07_Construction Estimator / Project Coordinator ## About the role We are hiring construction estimators and project coordinators to work 100% remotely from Mexico for general contractors and specialty subcontractors in the US. ## What you will do Estimating - Perform quantity takeoffs from PDF drawings and specifications. - Build cost estimates using the client's labor rates, material pricing and subcontractor quotes. - Request and compare supplier and subcontractor bids; level them for the estimator or owner. - Track bid invitations and deadlines; prepare bid packages and proposals. Project coordination - Prepare and track submittals, RFIs and change orders. - Keep the project schedule, meeting minutes and document log current. - Coordinate material orders and deliveries with suppliers. - Support pay applications and lien waivers with the accounting team. ## What you bring Must have - Degree in civil engineering, architecture or construction management (Ingeniería Civil, Arquitectura). - 3+ years in estimating (cuantificación y presupuestos) or project coordination. - Comfortable reading architectural and structural drawings and specifications. - Intermediate-to-advanced English (B2+), especially written, for RFIs and supplier emails. - Advanced Excel. Nice to have - Takeoff and estimating software: Bluebeam, PlanSwift, On Center, STACK or ProEst. - Project management software: Procore, Buildertrend or similar. - Experience with U.S. projects, imperial units and CSI MasterFormat divisions. - Specialty trade experience: concrete, framing, drywall, mechanical or electrical. ## Requirements ## AI Screening – Construction Estimator / Project Coordinator Must Have: - Degree in Civil Engineering, Architecture, or Construction Management. - 3+ years of experience in construction estimating, quantity takeoffs, budgeting, or project coordination. - Ability to read and interpret architectural and structural drawings and specifications. - Hands-on experience with quantity takeoffs, cost estimates, materials, and labor calculations. - Knowledge of RFIs, submittals, change orders, project schedules, and documentation. - Intermediate-to-advanced English (B2+), especially written communication. - Advanced Excel skills. - Estimating software: Bluebeam, PlanSwift, On Center, STACK, or ProEst. - Project management tools: Procore, Buildertrend, or similar. - Experience with U.S. construction projects, imperial units, and CSI MasterFormat. - Specialty trade experience: concrete, framing, drywall, mechanical, or electrical. Originally posted on Himalayas
PlenoInglêsvia Himalayas08_Staff Accountant
Cobalto Talent
## Description ## Staff Accountant ## About the role We are hiring Staff Accountants to work 100% remotely from Mexico for small and mid-sized companies and CPA firms in the US. ## What you will do - Run the monthly close: journal entries, accruals, prepaids, depreciation and payroll entries. - Reconcile bank, credit card, AP, AR and balance sheet accounts every month. - Prepare monthly financial statements and variance explanations for the controller or owner. - Maintain fixed asset, loan and lease schedules. - Support year-end: prepare audit or tax packages for the outside CPA. - Review the bookkeeper's or AP/AR specialist's work and fix coding errors. - Improve close checklists and spreadsheets so each month gets faster. ## What you bring Must have - Bachelor's degree in accounting (Contaduría Pública) or finance. - 3+ years in general accounting with ownership of month-end close. - Working knowledge of U.S. GAAP concepts: accrual accounting, revenue recognition, balance sheet reconciliations. - Intermediate-to-advanced English (B2+) for written reports and calls with the controller. - Advanced Excel: pivot tables, lookups, building reconciliation schedules. Nice to have - Experience at a U.S. company, a Big 4 or mid-tier firm, or an outsourced accounting firm serving U.S. clients. - QuickBooks Online, NetSuite, Sage Intacct or Xero. - Job costing or WIP schedules for construction or manufacturing. ## Requirements ## Staff Accountant Must Have: - Bachelor's degree in Accounting or Finance. - 3+ years of general accounting experience. - Hands-on ownership of month-end close. - Knowledge of U.S. GAAP, accruals, journal entries, and balance sheet reconciliations. - Experience preparing financial statements and variance analysis. - Advanced Excel (pivot tables, lookups, reconciliation schedules). - English B2+ for professional communication and financial reporting. - Experience with U.S. companies, CPA firms, or outsourced accounting firms. - QuickBooks Online, NetSuite, Sage Intacct, or Xero. - Experience with fixed assets, loans, leases, and audit/tax support. - Job costing or WIP schedules in construction or manufacturing. Originally posted on Himalayas
SêniorInglêsvia Himalayas3400 Systems Requirements Engineer MED
ALTEN
ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers. We are looking for Systems Requirements Engineer MED: Intermediate System Requirements Engineer – Infotainment Subsystem Acts as the key liaison between Design & Release Engineers (DREs) and System Architects, ensuring that technical and regulatory needs are translated into clear, specific, and actionable requirements for the design, development, validation, and release of vehicle electrical and electronic components. Utilizes Requirements Engineering methodologies to elicit, analyze, document, and maintain system requirements. Experienced in specialized tools such as IBM DOORS for requirements management, IBM Engineering Workflow Management (RTC) for workflow control, and JIRA for issue tracking. Collaborates closely in system design and development, actively participating in the Software Development Life Cycle (SDLC). Applies analytical methods such as DFMEA to ensure the quality and reliability of the infotainment system, including the integration of advanced technologies such as Apple CarPlay and Android Auto. ## Activities: ## 1. Requirements Definition & Management - Write, update, and maintain technical requirements for the Infotainment subsystem (and Cabin Thermal & Safety, as applicable) throughout production phases. - Conduct requirements elicitation through stakeholder interviews and workshops. - Utilize IBM DOORS for requirements management and traceability. ## 2. Systems Analysis & Design - Perform system requirements analysis using established engineering methodologies. - Collaborate in the design and development of infotainment hardware and software systems. - Support system modeling and architecture activities. ## 3. Technical Coordination & Liaison - Act as the key link between Design & Release Engineers (DREs) and System Architects. - Work cross-functionally with multidisciplinary engineering teams to ensure correct hardware–software integration. ## 4. Diagnostics & Troubleshooting - Identify, analyze, and resolve hardware and software system failures. - Apply diagnostic tools to detect and address technical issues. ## 5. Project Tracking & Workflow Control - Use IBM Engineering Workflow Management (RTC) and JIRA to manage workflows, tasks, and issue tracking. - Contribute to the complete Software Development Life Cycle (SDLC) for infotainment components. ## 6. Quality Assurance & Risk Analysis - Conduct thorough testing to validate system functionality and reliability. - Perform DFMEA to identify and mitigate potential design risks. ## 7. Technical Documentation - Create and maintain detailed records of diagnosed issues, implemented solutions, and established requirements. - Prepare and update technical documentation, including specifications and reports. ## Requirements - University Degree (Bachelor’s or Engineering) in related fields such as: Mechatronics Engineering, Electronics Engineering, Computer Systems Engineering, Software Engineering, Telecommunications Engineering - Requirements Engineering: Intermediate level (3–5 years of experience in definition, management, and elicitation of requirements). - Requirements Management with IBM DOORS: Intermediate level (3–5 years of experience). - Workflow Control with IBM Engineering Workflow Management (RTC): Intermediate level (2–3 years of experience). - Issue Tracking with JIRA: Intermediate level (2–3 years of experience). - Software Development Life Cycle (SDLC): Intermediate level (3–5 years of experience). - Diagnostics and Troubleshooting (HW/SW): Intermediate level (3–5 years of experience). - Systems Engineering Methodologies: Intermediate level (3–5 years of experience). - Vehicle Communication Protocols (CAN, LIN): Intermediate level (3–5 years of experience). - Embedded Systems Knowledge: Intermediate level (3–5 years of experience). - DFMEA Analysis: Basic to Intermediate level (1–5 years of experience). - Design for Six Sigma (DFSS): Basic to Intermediate level (1–3 years of experience). - CATIA V5: Basic level (1–3 years of experience in model visualization or review). - Knowledge of Apple CarPlay / Android Auto: Intermediate level (2–5 years of experience in integration or validation). - Programming Languages (Python, C/C++): Basic level (1–3 years of experience for scripting or automation). - Knowledge of Vehicle Safety Regulations: Basic level (1–3 years of experience). ## Benefits - Competitive salary - Above-law benefits - Career growth and development plan - Remote work scheme - Support for home office setup Originally posted on Himalayas
Plenovia HimalayasCustomer Onboarding Specialist - LATAM
Respond.io
Department: Customer Success, Onboarding Team ## Role: Customer Onboarding Specialist About Respond.io Founded in Hong Kong in early 2017, is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email, all in one place. Trusted by businesses in over 127 countries and recognized by G2 and SME100, enables fast-growing companies around the world to capture, convert, and retain customers at scale. We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management! ## Our Culture At , we move fast, work smart, and always keep our customers at the heart of what we do. Here's what we stand for: - Solve Customer Problems: Every effort must solve real customer pain points. No guesswork, just real feedback and clear value! - The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful, it gets us moving fast. - 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait, clear goals come first. - Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward! - Own It and Support Each Other: We step up, help out, and drive outcomes, together. - Build Human Connections: Work is better when we trust, care, and celebrate wins together. We're a team! ## Role Description At , the Customer Onboarding Specialist is the first person a new customer works with after they sign up and subscribe. You guide customers to a live setup that works for their business and helps them get more value and better results from every conversation: channels connected, AI and automations configured, and leads being handled. Our ideal candidate has experience working in a B2B SaaS company in onboarding, implementation or customer success. We are seeking someone who can turn a customer's goals into a clear plan and make sure they have a great experience and see real results while working with us. ## Responsibilities - Collaborate closely with customers to understand their goals, use cases and needs, and help them maximize the value of the Respond.io platform - Translate customers' problems and pain points into clear, result-driven goals, and help them see the value they get from the platform - Guide customers through onboarding after they sign up, ensuring a positive and smooth experience - Help customers set up their channels, AI Agents and automations so they are live and handling leads - Act as a point of contact for customer issues and ensure timely resolution - Develop and maintain strong relationships with both internal and external stakeholders - Monitor and report on customer satisfaction and platform usage, with a focus on high satisfaction and retention rates - Acquire in-depth knowledge of the Respond.io platform and identify opportunities for customer growth, collaborating with the Sales and Customer Success teams ## Qualifications - 2+ years of B2B SaaS experience in customer onboarding, implementation or Customer Success - Experienced in working with international customers and handling global accounts - Attentive listener with an ability to address customer concerns effectively - Strong communication skills in Portugese and English to convey complex ideas clearly - Able to dig deeper than the customer's request to uncover their true objectives, translate their problems and pain points into result-driven goals, and make customers see the value of the platform - Proficient in optimizing complex business processes - Familiarity with business messaging platforms, CRM systems, and Customer Success tools - Curious about AI and keen to set up and test AI Agents for customers - Passionate about digital transformation and understanding diverse businesses - Ability to provide customer feedback and insights to various departments for product improvement - Confident in technical conversations: APIs, webhooks and integrations don't intimidate you, you quickly grasp technical concepts, and you are keen to become an expert in our software - Empathetic, organized and self-driven: you manage multiple customers in parallel and follow up without being chased - Able to work hours that overlap with your customers' timezone - An agile team player who is excited by the fast-paced start-up environment and is eager to make a difference ## What's in it for you - You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success. - You will grow more here than you would anywhere else, that is a promise. - Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are! - We offer a highly competitive compensation package. - You'll receive a mental health allowance to support your health and wellness needs. - Flexible working environment and working hours that fit your lifestyle, wherever you're based. Originally posted on Himalayas
Plenovia HimalayasSenior Network Devices Software Engineer
Eclypsium
We are looking for an experienced Senior Network Device Software Engineer to join our team. The ideal candidate will be able to work in a fast paced environment, operate gracefully under stress, effectively manage multiple assignments, be self driven, proactive and have great interpersonal and communication skills. As a Senior Network Device Software Engineer, you will be responsible for driving the evolution and scalability of our Network Sensor. You will work closely with cross-functional teams to expand support for a wide range of network and IoT device vendors and protocols, ensuring broad and deep visibility across enterprise, datacenter, and connected-device environments. This role requires strong expertise in networking technologies, a solid software engineering foundation, and a passion for building robust, extensible systems. You will play a critical role in shaping our product’s ability to scale efficiently, adapt to emerging network technologies, and deliver reliable insights. ## Role & Responsibilities - Software Development: Design, develop, and maintain high-quality, scalable, and secure software components using Python, with a focus on network protocols, device integrations, and efficient data collection from diverse network environments. - AI-Assisted Engineering: Leverage modern AI-assisted development tools and agentic engineering workflows to improve software quality, accelerate development, enhance testing and debugging, and support scalable engineering practices. - Technical Problem Solving: Analyze and troubleshoot complex technical issues, identifying root causes and implementing effective solutions. - Collaboration: Work closely with product managers and other engineers to understand requirements, design solutions, and implement features. - Code Quality: Write clean, well-tested, and maintainable code, following industry best practices and coding standards. - Mentorship: Provide technical guidance and mentorship to less experienced engineers, helping them grow their skills and knowledge. - Innovation: Stay up-to-date with the latest technologies and trends in software development, network protocols and cybersecurity, and contribute to the team's continuous learning and improvement efforts. ## Minimum qualifications ## Experience: - 5+ years of experience in software engineering, with a strong background in network protocols and efficient data collection from diverse network environments. ## Technical Skills: - ## Expert proficiency in Python. - Deep knowledge of networking protocols (e.g., TCP/IP, DNS, ARP, SNMP, SSH). - Familiarity with Linux/Unix environments and scripting. - Familiarity with cloud infrastructure (e.g., GCP) and containerization (e.g., Docker). - Experience with test-driven development (TDD) and continuous integration/continuous delivery (CI/CD) practices. ## Soft Skills: - Excellent communication and collaboration skills. - Strong problem-solving and analytical skills. - Ability to work independently and as part of a team. - Passion for learning and self-improvement. ## Bonus Points: - Experience with cybersecurity products or technologies. - Experience working in Network Operations or Engineering roles, with exposure to top vendors such as Cisco, Juniper, F5, and Citrix. - Familiarity with IoT/embedded communication protocols such as MQTT, CoAP, Modbus/TCP, BACnet, Zigbee, or BLE. - ## Contributions to open source projects. ## Required Technical Skills ## Programming Languages: - ## Expert: Python - Bonus: Experience with other languages relevant to backend development (e.g., JavaScript/TypeScript, Go, Rust, Java) ## Backend Development: - Proficient: RESTful API design and development, Web frameworks (e.g., Django, Flask for Python) - ## Bonus: Experience with GraphQL or gRPC ## Network Engineering and Automation: - Proficient: Strong understanding of core networking protocols and troubleshooting tools, with hands-on experience configuring and monitoring network infrastructure from leading vendors (Cisco, Juniper, F5, Citrix) - Bonus: Experience with network automation tools (e.g., Ansible, Netmiko, NAPALM), programmatic interaction with network protocols (e.g., SNMP, SSH, REST API), familiarity with open source network analysis tools (Nmap, Wireshark), and exposure to IoT/connected-device ecosystems and vendors, including communication protocols such as MQTT, CoAP, Modbus/TCP, BACnet, Zigbee, or BLE. ## Linux Administration and Scripting: - Proficient: Bash, Shell scripting, Linux system administration - Bonus: Knowledge on systemd, cron, and log management tools (journald, rsyslog, logrotate), experience with Linux storage and filesystem management, including volume mounting, rootfs, fstab. ## DevOps & Tooling: - Proficient: Git, CI/CD pipelines (e.g.,GitHub Actions, GitLab CI) - Bonus: Docker, Kubernetes, configuration management tools (e.g., Ansible, Chef). ## Security: - Proficient: Secure coding practices, static analysis tools (SAST) - Bonus: Experience with security tools (e.g., Snyk, OWASP ZAP), authentication/authorization, OWASP Top 10 vulnerabilities, security certifications. ## Testing: - Proficient: Unit testing, integration testing, TDD (Test-Driven Development) - Bonus: Experience with end-to-end testing frameworks (e.g., Behave, Cypress, Selenium) or performance testing ## Additional Skills (Nice to have): - Software design principles such as SOLID, DRY, and OOP - Experience with microservices architecture and design - Real-time communication (e.g., WebSockets) - Network configuration analysis and detection rules authoring using domain-specific languages (DSLs) - Experience integrating AI-assisted engineering tools and workflows into software development practices, including agentic coding tools, structured prompt workflows, code generation/review assistants, or specification-driven development approaches. ## Soft Skills: - Strong problem-solving and analytical skills - Excellent communication and collaboration skills - Ability to work independently and as part of a team - Passion for learning and self-improvement ## About Eclypsium Eclypsium is a supply chain security platform that builds trust in every device by identifying, verifying and fortifying software, firmware and hardware throughout enterprise infrastructure. Eclypsium’s SaaS platform does this by integrating the bill of materials from suppliers and continuously monitoring to independently assess risk of each critical asset from chip to cloud, throughout the life cycle, and across enterprise ecosystems. Protecting Fortune 100 enterprises and federal agencies, Eclypsium has been named a Gartner Cool Vendor in Security Operations and Threat Intelligence. A TAG Cyber Distinguished Vendor, one of the World’s 10 Most Innovative Security Companies by Fast Company, a CNBC Upstart 100, a CB Insights Cyber Defender, and an RSAC Innovation Sandbox finalist. For more information, visit . ## Benefits Eclypsium headquarters are located in Portland, OR with distributed remote employees and global teams in Argentina and the Bay Area. We offer competitive compensation and benefits packages and are committed to the well-being of our employees and their families. ## Benefits & Perks include: - Competitive compensation & startup equity, including 13th salary - Comprehensive premium health coverage for you and your family - ## 15 working days of paid vacation - Recognition of Argentina’s national holidays - ## Employee assistance program - ## Paid parental leave - ## Hybrid work - ## English classes during working hours - ## Regular events and celebrations ## Equal Opportunity Eclypsium is an equal opportunity employer. We believe in the importance of diverse teams and value candidates of all backgrounds. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic inf
Sêniorvia HimalayasData Scientist Sr - Applied AI 2741
Xideral
## Estamos buscando un/a Senior Data Scientist para integrarse a un equipo de alto impacto enfocado en analítica avanzada para manufactura (machine data, IoT, battery manufacturing). ## ¿Qué harás en el rol? - Colaborar con equipos de negocio para idear soluciones de Data Science a retos complejos. - Realizar EDA con datos provenientes de Data Lakes y plataformas Big Data. - Desarrollar, mantener y mejorar modelos de: - Machine Learning - Deep Learning - Computer Vision (Must Have) - Entrenar y optimizar modelos usando técnicas como hyperparameter tuning. - Construir pipelines para despliegue e integración de modelos (MLOps es un plus). - Comunicar insights, resultados y hallazgos a stakeholders y product owners. - Trabajar en ambiente Agile/Scrum (standups, planning, sprints). ## Requisitos indispensables: - Ingles avanzado C1. - +5 años de experiencia. - Experiencia sólida en ML/DL aplicado (8+ años mínimo). - Experiencia en Computer Vision (obligatorio). - Dominio de Python y modelado con Spark / Spark-ML. - Experiencia trabajando con Big Data. - Experiencia en manufactura y modelos de series de tiempo (indispensable) - Background en investigación (PhD altamente deseable). + 2 años mínimo indispensables de experiencia en proyectos de investigación. - Experiencia en datos industriales: manufacturing / machine data / IoT / battery data. ## Plus (Nice to have): - MLOps / pipelines de deployment en producción. - Experiencia con AWS. - Conocimiento de Databricks o AWS SageMaker. - Airflow, CI/CD, GitHub. - Power BI o Tableau. - Experiencia con GenAI, LLMs, VLMs. ## Ofrecemos: - Salario atractivo de acuerdo al nivel de experiencia. - Pago nominal y quincenal - Prestaciones de ley y superiores: Aguinaldo, Vacaciones, Prima vacacional. - Seguros: SGMM, Seguro de Vida, - Otros: Vales de Despensa, Fondo de Ahorro y Bonos - Equipo intercultural de trabajo - Contrato de forma indefinida. - Trabajo REMOTO. Si cubres el perfil, postúlate solo con tu CV actualizado en inglés y completa las preguntas de la aplicación. Originally posted on Himalayas
Sêniorvia HimalayasMexico: Spanish Interpreter
One World Global Services
## WE ARE HIRING EXPERIENCED INTERPRETERS!! ## LANGUAGE: Spanish Interpreter As a remote interpreter, you play a significant role in facilitating communication between *****r and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: - Fluency in English and Spanish - Minimum 2 years interpretation experience preferred but not required. - Excellent listening, retention and note taking skills to maintain a high level of accuracy. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. ## Technical Requirements: - Computer or Laptop - Windows 10 or higher - USB Wired headset - Steady wired internet connection ## Additional information: - Full time/Part time shifts available - Remote position, interpreter works from his/her home office - Ongoing training and competency opportunities - Monthly payments - Per minute rate - **Based on your location, language testing, background check and/or drug screen may be required* Originally posted on Himalayas
Plenovia HimalayasSr. Center of Excellence (CoE) Functional Leader, Engineering
Ardent Mills
The Sr. Center of Excellence Functional Leader, Engineering provides enterprise-level direction and oversight for engineering disciplines across Ardent Mills, including process engineering, automation, structural design, project management, and capital execution. This role leads the advancement of engineering standards, guides major initiatives that strengthen asset reliability and operational performance, and ensures compliance with all regulatory and system requirements. As a senior technical leader, you influence cross-functional priorities, support long-range engineering planning, and develop capabilities that enhance engineering performance across all facilities. - Create and maintain enterprise engineering project portfolio strategy by defining long-term priorities, capability needs, and standards that strengthen operational performance across all sites. - Lead governance, prioritization, and execution of the enterprise capital portfolio with the input of cross functional partners, including annual planning, project prioritization, stage-gate approvals, resource allocation, and post-project value realization. - Oversee development, governance, and continuous improvement of engineering processes, technical standards, and best practices. - Resolve complex engineering escalations and systemic issues requiring senior-level technical oversight or COE intervention. - Analyze enterprise engineering metrics, benchmarking data, and system performance to identify strategic improvement opportunities and drive action plans. - Evaluate emerging technologies, AI enabled analytics, and engineering innovations and translate findings into enterprise-ready solutions and implementation plans ensuring successful digital transformation at the operations level. - Partner with Operations and Sustainability leaders to develop and execute energy, environmental, and resource optimization strategies. - Oversee internal and external engineering audits, ensuring accountability, follow-up, and alignment to regulatory, customer, and corporate requirements. - Responsible for building and maintaining external vendor relationships for the execution of capital projects. - Lead and develop a high-performing engineering team while building talent pipelines, succession plans, and technical career pathways across the enterprise. - Represent the Engineering COE in senior leadership forums and partner with Operations, Quality, and Engineering leaders to influence enterprise decisions and support future-state planning. - Lead due diligence for acquisitions for asset health and operational standards. - Provide capital plan status and KPI performance updates to senior leadership. Above all you will be expected to carry out all your activities with reliability, integrity, compliance and in a safe, environmentally responsible, and efficient manner. ## Essential Skills & Experience: - Bachelor’s degree in engineering or related field - 15+ years of progressive engineering leadership in manufacturing, food processing, milling, agriculture, or related industrial operations, including multi-site or enterprise-level responsibility - Experience delivering capital planning to executive level leadership or Board of Directors - Experience coaching a team in Identifying opportunities or implementing changes to improve products or reduce costs using knowledge of fabrication processes, tooling and production equipment, assembly methods, quality control standards, product design, materials, and parts. - Experience developing strategic investment plans to match the enterprise strategy - Experience in designing and implementing new methods and processes to improve existing operations. - Experience providing guidance to the engineering team to troubleshoot new and existing product problems involving designs, materials, or processes. - Competent in Autodesk products, AutoCAD, Navisworks, Revit, Recap - Develop engineering standards as related to engineering field - Previous experience in due diligence and M&A asset integration into an organization - Strong interpersonal skills including relationship-building with cross-functional team members - Demonstrated strategic leadership, delivering expected outcomes - Demonstrated experience building positive customer relationships ## Physical requirements and working conditions (with or without reasonable accommodation) - Ability to wear personal protective equipment (PPE) as is required by the operating areas (i.e. safety glasses, protective footwear, hearing protection and, at times, a respirator) - Ability to engage on the plant floor via periodic lifting, pulling, pushing up to 50 lbs., climbing and/or traversing stairways and ladders throughout the plant ## Other considerations: Ability to travel 50%+ within the US and Canada Ardent Mills is headquartered in Denver, Colorado. This role follows a remote work arrangement and may be performed from a location where Ardent Mills is authorized to employ, subject to business needs and applicable policies. The successful candidate will not be expected to maintain a regular in-person presence at an Ardent Mills office location, except as needed for business meetings, team collaboration, training, or other business-related travel. Candidates who currently reside in the following states are not eligible for employment in this role unless they are willing to relocate: Alaska, Arizona, Connecticut, Delaware, District of Columbia – Washington DC, Hawaii, Kentucky, Louisiana, Maine, Mississippi, Nevada, New Mexico, Oklahoma, Rhode Island, Vermont, West Virginia and Wyoming. ## Location(s): Remote CO ## Type: Full time ## Job Level: Leading Managers-LM ## Additional Information: We provide market-drive base pay, based on skills, abilities, and level of experiences. Our salary ranges are broad and individual salary will be market competitive based on a candidate's unique set of skills and level of experience. We offer a compensation range for this position that can range from $170,000 to $240,000 with additional earning potential possible commensurate with experience. This role is eligible for Ardent Mills Bonus Plan. Additionally, we believe that our team members are the reason for our success and all team members are incentive eligible with target based on contribution, company performance, and individual results achieved. While the specific bonus plan and target amount will be determined based on the role and breadth of contributions. BENEFITS:At Ardent Mills we offer a wide range of benefits to our team members and their eligible family members. Some of our great benefit programs you may be eligible for include: • Medical, Dental and Vision Coverage• Health and Dependent Savings Accounts • Life and Disability Programs • Voluntary Benefit Programs • Company Sponsored Wellness Programs • Retirement Savings with Company Match • Team Member and Family Assistance Program (EAP) • Paid Time Off and Paid Holidays • Employee Recognition Program with Rewards (RAVE).APPLICATION DEADLINE:11/13/2026 ## EEO Commitment: At Ardent Mills, everyone matters and everyone has a voice. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and team members and the decisions will be based on merit, competence, performance, and business needs. We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, genetic information, veteran status, age, political affiliation, or any other non-merit characteristic protected by law or not. Together, celebrating our differences, we make Ardent Mills. The preceding position description has been designed to indicate the general nature and essential duties and responsibilities of work performed by emp
Sêniorvia HimalayasSenior Full Stack Software Engineer
Pavago
## Senior Full Stack Software Engineer (Product & Infrastructure) Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours ## About the Role We’re hiring a Senior Full Stack Software Engineer to build, scale, and maintain modern web applications and cloud infrastructure across high-impact product environments. This is a hands-on engineering role for someone who can own features end-to-end — from front-end user experience to back-end architecture, APIs, databases, deployments, and infrastructure reliability. You’ll work closely with product, design, and engineering teams to ship scalable applications that are performant, secure, and built for long-term growth. This role goes beyond simply writing code. You’ll contribute to technical architecture, improve engineering processes, mentor junior developers, and help shape the reliability and scalability of the platform as the company grows. If you enjoy building production-grade systems, solving infrastructure challenges, and shipping features quickly without compromising quality, this role is for you. ## What You’ll Own ## Full Stack Product Development - Build and maintain scalable web applications using React, Next.js, Angular, or Vue • Develop secure and performant back-end services using Node.js, Python (FastAPI, Django, Flask), or similar frameworks • Design and build RESTful and GraphQL APIs • Translate Figma or product requirements into responsive, production-ready interfaces • Optimize front-end performance, accessibility, and user experience across devices ## Database & System Architecture - Design scalable database schemas using PostgreSQL, MySQL, or MongoDB • Write efficient queries and optimize application performance • Build systems that support scalability, maintainability, and reliability • Contribute to architecture decisions and long-term technical planning ## Infrastructure, DevOps & Cloud Deployment - Deploy and manage applications on AWS, GCP, or Azure • Build and maintain CI/CD pipelines using GitHub Actions, Jenkins, CircleCI, or similar tools • Containerize applications using Docker and manage deployments through Kubernetes or serverless infrastructure • Monitor uptime, logs, and system health across environments ## Testing, Reliability & Security - Write unit, integration, and end-to-end tests using Jest, Cypress, PyTest, or similar tools • Maintain strong testing standards and high code quality • Implement secure authentication, authorization, and API best practices • Follow modern security standards including OWASP best practices and secure infrastructure design • Troubleshoot outages, performance bottlenecks, and production issues proactively ## Technical Leadership & Collaboration - Participate in architecture reviews and technical planning discussions • Review pull requests and mentor junior engineers through code feedback and collaboration • Work closely with product managers and designers to refine requirements and technical feasibility • Help improve engineering workflows, standards, and development processes ## What Makes You a Great Fit - You can independently ship features from concept to deployment • You understand both application development and infrastructure reliability • You balance speed, scalability, and code quality effectively • You enjoy solving complex technical problems in production environments • You communicate clearly and collaborate well across teams • You take ownership of outcomes, not just tickets ## Required Experience & Skills - 5+ years of professional full stack software engineering experience • Strong proficiency with JavaScript/TypeScript, React, and Node.js • Experience with relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB) • Experience deploying and managing applications in AWS, GCP, or Azure • Strong understanding of APIs, authentication, and scalable application architecture • Experience with CI/CD pipelines and Git workflows • Strong debugging, optimization, and problem-solving skills • Excellent written and verbal English communication skills ## Preferred Experience - Experience leading architecture discussions or technical design reviews • Infrastructure-as-Code experience (Terraform, Pulumi, CloudFormation) • Background working on SaaS products or high-traffic web applications • Experience with Docker, Kubernetes, or serverless architectures • Familiarity with microservices and event-driven systems • Experience monitoring production systems using Datadog, Grafana, Prometheus, or similar tools • Exposure to performance optimization and cloud cost management ## What a Typical Day Looks Like A Senior Full Stack Engineer’s day revolves around building features, improving infrastructure, and maintaining system reliability. You will: • Participate in standups and technical planning discussions • Build front-end interfaces and back-end APIs for new product features • Review and merge pull requests while mentoring junior developers • Debug production issues and optimize application performance • Deploy updates through CI/CD pipelines and monitor infrastructure health • Collaborate with product and design teams to refine workflows and user experience • Improve testing, scalability, and long-term maintainability of the platform In short: you are responsible for building reliable, scalable, and production-ready software systems that directly support business growth. ## Key Metrics for Success (KPIs) - On-time delivery of features and technical initiatives • Application uptime and infrastructure reliability (99.9%+) • Code quality, testing coverage, and reduction of technical debt • Performance optimization and scalability improvements • Successful mentoring and collaboration across engineering teams • Stability and reliability of production deployments ## Interview Process - Initial Phone Screen ## • Video Interview with Pavago Recruiter - Technical Assessment (Full Stack Exercise or Architecture Scenario) • Client Interview(s) with Engineering Team ## • Offer & Background Verification #FullStackEngineer #SoftwareEngineer #ReactJS #NodeJS #CloudEngineering #RemoteWork #AWS #TypeScript #DevOps #EngineeringJobs Originally posted on Himalayas
Sêniorvia HimalayasAppointment Setter - EXPATS
Pavago
## Appointment Setter Lead Generation, Outbound Outreach, CRM & Scheduling | Remote | U.S. Hours Position Type: Full-Time, Remote Working Hours: U.S. Business Hours Location: Remote Expats are highly encouraged to apply. ## About the Role At Pavago, one of our clients is hiring an Appointment Setter to generate qualified meetings and help maintain a consistent, healthy sales pipeline. This is a hands-on outbound role focused on engaging prospects, qualifying interest, and turning conversations into sales-ready appointments. You’ll connect with potential customers through: - Phone calls - Email - LinkedIn - Follow-up sequences Your goal is simple: start conversations, identify qualified prospects, and consistently book meetings that sales representatives can convert into opportunities. If you’re confident speaking with prospects, comfortable with outbound outreach, organized with follow-ups, and motivated by measurable targets, this role is a strong fit. ## What You’ll Own ## Outbound Prospecting & Lead Engagement - Reach out to prospects through phone, email, and LinkedIn - Execute consistent outbound follow-up - Engage both new and previously contacted leads - Build rapport quickly and professionally - Generate interest in the company’s products or services - Maintain disciplined outreach activity throughout the day ## Lead Qualification Qualify prospects based on factors such as: - Role and decision-making authority - Industry - Business needs - Interest level - Budget alignment - Readiness to speak with sales Ask effective discovery questions to determine whether a prospect is a good fit before placing them on a sales representative’s calendar. ## Appointment Setting & Scheduling Schedule qualified meetings using tools such as: - Calendly - Chili Piper - HubSpot Meetings - Google Calendar - Outlook ## You’ll also: - Coordinate across multiple U.S. time zones - Confirm appointment details - Send reminders and confirmations - Handle cancellations and rescheduling - Follow up with prospects to improve meeting attendance - Ensure calendars remain accurate and organized ## CRM & Pipeline Management Maintain accurate prospect and appointment records in: - Salesforce - HubSpot - Zoho CRM - Similar CRM platforms ## Log: - Calls - Emails - LinkedIn outreach - Prospect responses - Qualification notes - Appointment details - Follow-up requirements Maintain strong CRM hygiene so sales teams always have accurate context before a meeting. ## Sales Team Collaboration ## Work closely with: - SDRs - BDRs - Account Executives - Sales leadership ## Provide clear handoff notes covering: - Prospect needs - Pain points - Interest level - Relevant conversation context - Qualification information Share prospect feedback with the team to continuously improve messaging, targeting, and outreach. ## Performance Tracking & Optimization ## Track key metrics including: - Calls made - Emails sent - Outreach activity - Conversations generated - Appointments booked - Qualified meetings - Meeting show rate Identify performance gaps and recommend improvements to outreach, follow-up, or scheduling processes. ## Required Experience & Skills - 1–2+ years of experience in appointment setting, sales support, inside sales, lead generation, or another customer-facing sales role - Experience with outbound phone and email communication - Strong written and verbal English communication skills - Confidence speaking with prospects and handling basic objections - Ability to qualify interest before booking appointments - Experience working with CRM systems such as: - Salesforce - HubSpot - Zoho - Familiarity with scheduling tools such as: - Calendly - Chili Piper - Google Calendar - Outlook - Ability to manage multiple calendars and time zones - Strong attention to detail and follow-through - Comfortable working remotely during U.S. business hours ## Nice to Have - Experience supporting SDR or BDR teams - High-volume outbound prospecting experience - Familiarity with: - Outreach - SalesLoft - Apollo - Experience in: - SaaS - Marketing - Professional services - B2B sales - Familiarity with qualification or sales methodologies such as: - BANT - SPIN - Challenger ## What Makes You a Strong Fit ## You: - Are comfortable initiating conversations with new prospects - Communicate confidently and professionally - Don’t get discouraged by rejection - Are persistent without being overly aggressive - Follow up consistently instead of letting leads go cold - Keep calendars and CRM records extremely organized - Understand that meeting quality matters as much as meeting volume - Take ownership of your activity and performance metrics - Thrive in target-driven environments ## What a Typical Day Looks Like ## Your day may include: - Reviewing new leads and follow-up tasks - Making outbound calls to prospective customers - Sending personalized emails and LinkedIn messages - Qualifying interested prospects - Handling initial objections and questions - Booking qualified meetings - Sending appointment confirmations and reminders - Rescheduling canceled meetings - Updating CRM records and lead statuses - Preparing clear handoff notes for sales representatives - Reviewing appointment and show-rate performance In short: you keep the sales calendar filled with qualified prospects while ensuring every lead is properly followed up, documented, and handed off. ## Key Metrics for Success - Consistent achievement of daily and weekly outreach targets - Number of qualified appointments booked - 70–80%+ meeting show rate - Strong lead-to-appointment conversion - Consistent follow-up execution - Accurate and up-to-date CRM records - High-quality sales handoffs - Positive feedback from SDRs, BDRs, and Account Executives ## Why This Role Stands Out - Direct impact on sales pipeline and revenue growth - Fully remote opportunity - Clear and measurable performance expectations - Develop valuable skills in: - Prospecting - Lead qualification - Objection handling - CRM management - B2B sales - Work closely with experienced sales professionals - Career growth opportunities into: - Senior Appointment Setter - Sales Development Representative (SDR) - Business Development Representative (BDR) - Account Executive - Sales Operations ## Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Client Interview - Offer & Onboarding ## Apply Now ## If you: - Are confident speaking with prospects - Have experience with outbound outreach and lead generation - Know how to qualify interest before booking meetings - Are disciplined about follow-ups - Can manage calendars and CRM records accurately - Enjoy working toward clear sales targets ## We’d love to hear from you. ## Important: Spark Hire Video Interview As part of our application process, qualified candidates will be invited to complete a one-way video interview through Spark Hire. This is your opportunity to introduce yourself and highlight your experience with appointment setting, outbound prospecting, cold calling, lead qualification, CRM management, and scheduling. We recommend sharing specific examples of your previous performance, including outbound activity volume, appointments booked, qualification methods, show rates, and any sales targets or KPIs you achieved. Please complete your Spark Hire interview promptly after receiving the invitation. Candidates who do not complete the video interview may not move forward in the hiring process. #AppointmentSetter #LeadGeneration #ColdCalling #OutboundSales #SalesDevelopment #SDR #B2BSales #InsideSales #HubSpot #Salesforce #RemoteSales #RemoteJobs #SalesJobs Originally posted on Himalayas
Júniorvia HimalayasAI Product Engineer (Full Stack)
Pavago
## 🤖 AI Product Engineer (Full Stack) – AI/LLM Applications ## Full-Time | Remote | U.S. Business Hours ## 🚀 About the Role We’re hiring an AI Product Engineer (Full Stack) to build and scale a real-world AI-powered product from the ground up. This is a highly hands-on role for someone who can: - Build full-stack applications end-to-end - Integrate AI/LLMs into production systems - Ship quickly and iterate fast - Own architecture, performance, and reliability This is not a maintenance-only role. You’ll be building a live production platform that combines: - Modern web application development - AI-powered workflows - Scalable backend systems - Real-world operational functionality If you enjoy: ## 👉 building products ## 👉 shipping fast 👉 integrating AI into real use cases 👉 solving technical problems independently ## This role is a strong fit. ## 💻 What You’ll Own ## Full Stack Product Development - Build and launch a production-ready web application from scratch - Own both: - Frontend development - Backend architecture - Ship features rapidly and improve the platform continuously post-launch - Design scalable, maintainable system architecture ## AI & LLM Integration - Integrate AI models such as: - Claude - OpenAI - Gemini - Build AI-powered workflows and product experiences - Implement: - prompt workflows - guardrails - hallucination handling - failure recovery systems - Optimize AI outputs for reliability and usability ## Backend Systems & APIs - Build scalable APIs and backend services - Work extensively with: - Supabase - PostgreSQL - authentication systems - permissions - real-time data flows - Design efficient database structures and backend logic ## Security, Reliability & Performance - Implement: - authentication - role-based permissions - data protection best practices - Improve: - scalability - performance - uptime - user experience - Debug production issues and optimize system stability ## Product Collaboration - Work directly with leadership and product stakeholders - Translate ideas into production-ready technical solutions - Iterate rapidly based on: - product feedback - user behavior - operational needs ## 🔥 What We’re Looking For ## Non-Negotiables - Strong full stack development experience - Proven experience shipping real production products - Hands-on experience integrating AI/LLMs into applications - Strong understanding of: - APIs - backend systems - system architecture - scalable product design - Experience with: - Supabase - Firebase - PostgreSQL - or similar backend platforms - Understanding of AI limitations: - hallucinations - edge cases - prompt reliability - Strong debugging and problem-solving ability - Ability to work independently with high ownership ## ⭐ Nice to Have - Experience building: - AI agents - workflow automation systems - SaaS platforms - Familiarity with: - Claude - OpenAI APIs - vector databases - RAG workflows - Startup or MVP-to-production experience - Exposure to: - logistics - aviation - operational platforms - membership systems ## 🧠 Tech Stack Exposure Strong candidates may have experience with: - React / Next.js - TypeScript - Node.js - Supabase - PostgreSQL - REST APIs - AI APIs (Claude/OpenAI/Gemini) - Vercel / Docker / cloud deployments ## 📅 What a Typical Day Looks Like - Build and ship new product features - Develop frontend interfaces and backend APIs - Integrate AI workflows into product experiences - Improve prompt handling and AI reliability - Debug production issues and optimize performance - Collaborate with leadership on product direction - Refactor systems for scalability and maintainability In short: You build AI-powered products that are fast, scalable, reliable, and production-ready. ## 📊 Success Looks Like - Successful launch of production-ready applications - Reliable AI workflows with minimal failures - Fast feature delivery and iteration cycles - Stable backend systems and APIs - Reduced bugs and improved performance over time - Scalable, maintainable architecture ## 🌍 Why This Role Stands Out - High ownership and autonomy - Build real AI products, not internal experiments - Direct impact on product and technical direction - Work with modern AI tooling and infrastructure - Opportunity to scale products from MVP to production - Fully remote flexibility ## 🧪 Interview Process - Initial Screening Call - Technical & Systems Design Interview - Practical Product Build / AI Scenario - Final Interview - Internal Review & Offer ## 👉 Apply Now ## If you: - Love building products from scratch - Enjoy shipping fast and solving hard problems - Have real AI + full-stack experience - Want ownership in a fast-moving environment ## This role is built for you. Originally posted on Himalayas
Plenovia HimalayasCustomer Success Manager (Spanish/Bilingual)
CrewBloom
We are looking for a proactive and highly skilled Customer Success Manager (CSM) to join our remote team. This role is responsible for building strong client relationships, ensuring successful onboarding, resolving customer concerns, and helping clients maximize the value of our services. The ideal candidate is an excellent communicator who is comfortable working directly with U.S. customers through phone calls, video meetings, and written communication. You should be proactive, customer-focused, and able to work independently while maintaining clear communication with the internal team. Bilingual English + Spanish communication is required. ## Key Responsibilities ## Client Onboarding & Relationship Management - Guide new clients through the onboarding process and ensure a smooth transition. - Clearly explain our services, processes, and expectations to clients. - Build and maintain strong, professional relationships with customers throughout their journey. ## Customer Engagement - Maintain proactive communication with clients through calls, emails, and video meetings. - Regularly check in with customers to understand their needs, concerns, and overall satisfaction. - Keep clients engaged and informed throughout the relationship. ## Issue Resolution & Support - Respond to customer questions, concerns, and service-related issues in a timely and professional manner. - Identify the root cause of customer concerns and coordinate appropriate solutions. - Maintain a high standard of customer satisfaction and service. ## Strategic Advisory - Help clients maximize the value of our services through guidance, recommendations, and best practices. - Understand client needs and identify ways our services can better support their goals. ## Retention & Growth - Monitor customer engagement and identify potential retention risks. - Proactively address concerns that may impact customer satisfaction or retention. - Identify opportunities to strengthen client relationships and expand the value of existing services. ## Requirements - Bachelor’s degree in any field. - Bilingual in English and Spanish — required. - Prior experience in customer success, customer support, account management, or a similar client-facing role. - Excellent verbal and written communication skills. - Strong problem-solving and critical-thinking skills. - Comfortable communicating with U.S. customers through phone calls, video meetings, and email. - Able to work independently in a remote environment while maintaining clear and consistent communication with the team. - Strong customer-service mindset with the ability to build trust and maintain professional client relationships. - Willing and able to work U.S. Pacific Time (PT). ## Minimum Technical & Work Environment Requirements ## Internet Connection: - Primary: 15 Mbps minimum - Backup: 10 Mbps minimum, must support continuity during power outages ## Primary Device: - Desktop/laptop with Intel Core i5 (8th gen+), Intel Core i3 (10th gen+), AMD Ryzen 5, or equivalent - Minimum 8 GB RAM ## Backup Device: - Meets or exceeds Intel Core i3 performance - Functional during power interruptions ## Workspace & Equipment: - Webcam and noise-canceling USB headset - Quiet, dedicated home office space - Smartphone for customer communication and verification ## Benefits - Dynamic Team: Join a collaborative, innovative culture that values your contributions - Continuous Learning: Gain skills in operations, logistics, and customer success - Career Growth: Access clear pathways to advance your professional journey - High-Energy Environment: Thrive in a fast-paced, outcome-driven workplace - Flexible Work Setup: Work from home or a location that maximizes your productivity - Work-Life Integration: Enjoy reduced commute stress while maintaining peak performance Originally posted on Himalayas
Liderançavia HimalayasGlobal Lead, Attack Surface Management
Danaher
## Bring more to life. At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life. Our 60,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology. Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. Learn about the Danaher Business System which makes everything possible. At Danaher, the Global Lead, Attack Surface Management owns the ASM/EASM/CAASM capability — discovery, attribution, asset ownership, risk prioritization, and cross-functional remediation across internet-facing, internal, cloud, SaaS, subsidiary, and third-party surfaces. Enterprise strategy is set by leadership; the Global Lead shapes and refines the ASM strategy, then owns operationalizing it as part of CTEM. The Global Lead works independently and drives remediation across teams that each own their own assets. This position reports to the Senior Manager, Exposure Management (CTEM) and is part of the Danaher Information Security (DIS)located in Brazil and will be a remote role. ## In this role, you will have the opportunity to: - Architect the ASM operating model: outside-in discovery, attribution, asset-ownership workflows, and risk prioritization feeding CTEM. - Engineer/automate discovery correlation and enrichment (APIs, scripting) across EASM/CAASM, DNS, certificate transparency, and CMDB sources. - Design integration blueprints connecting asset visibility to vulnerability, threat intel, and remediation platforms. - Design the sustainability & governance model: ownership assignment,remediationSLAs, and external-hygiene control checks. ## The essential requirements of the job include: - Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Engineering, or related field. - Extensive cybersecurity experience (7-9 years preferably) with a focus on attack surface management, exposure management, or offensive/recon security (GCRF P4 Bachelor's-track minimum; recommended, pending Comp sign-off). - Experience leading or operating enterprise ASM/EASM/CAASM discovery, attribution, and remediation governance across internet-facing, cloud, and third-party surfaces. - Hands-on experience with ASM platforms and reconnaissance tooling (such as CortexXpanse, Defender EASM,CyCognito,Censys, or Shodan) and internet fundamentals (TCP/IP, DNS, TLS/certificates, domains). - Experience working independently to drive asset ownership and remediation across infrastructure, cloud, and third-party teams and reporting external risk to stakeholders. It would be a plus if you alsopossesspreviousexperience in: - Experience with digital risk protection or M&A/subsidiary security integration. - Scripting for API integration and automation (Python preferred). - CISSP, CISM, OSCP, CRTO, GCIH, GIAC (GOSI/GPEN/GSEC), or avendorASM/CAASM certification. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Originally posted on Himalayas
Sêniorvia HimalayasImplementation Consultant
Upshop
## About Upshop Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter, more connected store experience. Customers running Upshop realize significant improvements in sales, shrink, food safety and sustainability across the entire store. 150+ retail chain accounts trust our software in over 30k+ stores, 9 countries, and 3 continents. ## Role Overview A Solutions Consultant (SC) is an essential role for Upshop and the customers Upshop serves. Solutions Consultants are instrumental in the sales cycle and account relationship, bringing their technical and industry expertise to create compelling solutions for customers. As a Solutions Consultant you will know Upshop’s solutions to a degree where you are able to differentiate our offerings to our customers so they can realize the outcomes and benefits they are looking to achieve. It will be imperative to partner with sales and customer success to be proactive in uncovering a customer’s current and future states in order to roadmap an end-to-end solution. At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward. ## Our Values: - Extremely Accountable - Customer Obsessed - Always Innovating - Demand Excellence - Biased for Action ## As A Solutions Consultant You Will - Directly engage with customers individually or as part of the sales team - Oversee and advise on the implementation of the customers Upshop platform - Demonstrate business operations and technical leadership through personally developed solution architectures and implementation recommendations - Act as a trusted advisor to customer executive leadership for thought leadership and solution approaches - Extract business requirements from customers and translate them into a well-architected recommendation - Develop and provide forward looking guidance and future state roadmaps - Leverage known best practices and solutions to reduce risk to customer implementations - Decompose future state goals into actionable execution plans - Collaborate with Upshop’s product and engineering teams to ensure customer alignment to Upshop goals ## Skills & Experience - Presentation & Communication: Ability to explain complex concepts in a clear and understandable way. Speaks our customers’ language. Clear communicator who can command a room from a C-suite down to a practitioner. Presentation skills being as comfortable in front of a Screen as you are with a whiteboard/in person podium presentation. Excellent presentation skills with experience demonstrating software products to customers with the skills to communicate the value a product brings over features a product offers. - Problem-Solving: Aptitude for finding solutions to meet customer needs based on our modules. - Collaboration: Works well with customers and internal teams to achieve common goals. - Customer Focus: Understanding and addressing customer needs and ensuring their satisfaction. - Experience: 3+ Years of relevant solutions or sales consulting experience. Experience in a retail operation, presales, or implementation consulting role at a SaaS company managing large enterprise customers. Experience in customer support, including preparation of PowerPoint presentations, RFP responses, Scripted and Unscripted demos, business case development, Leading Discovery Design Session and/or implementation - Retail System Understanding: In-depth understanding of multiple retail enterprise solutions, with an emphasis on POS, OMS, Sales Audit, CRM/Loyalty, Merchandising, Allocation & Replenishment, and Analytics. Familiarity with CRM, Marketing Automation, Business Intelligence and Social Media. ## Responsibilities General - Subject Matter Expertise (SME) in Upshop’s Customer Journey and the Upshop platforms. - Attending weekly team meetings and onsite team workshops as scheduled. - Attending sales events and trade shows as scheduled. - Keep current on industry trends and product enhancements that will help customers. Continuously leverage internal learning and competitive intelligence to enhance presentations and demonstrations. - Maintain demo environment scenarios including enhancements released to showcase product. ## Understand Customer Needs & Design Solutions - Partner with sales team to meet with customers to understand their business requirements and challenges. - Gather information to address specific needs / understand gaps. - Helps sales team build a business case for how our modules will be set up and used by customer and how to realize potential ROI for customer. - Recommends a design / configuration aligns with the customer’s objective. - Responsible for demoing compelling solutions to address a customer’s key business challenges and presenting a desired future state and delivers a competitive advantage with measurable outcomes. - Lead and document discovery sessions to understand the customer's business objectives and desired outcomes. Consult customers on best practices for implementing Upshop solutions. - Present a vision of the solution, meeting the customer's requirements that will drive adoption and growth ## Scoping Solutions - Assist the sales team and customer account managers on scoping SOWs. Responsible for drafting SOWs including deliverables for assigned projects. - Lead scoping calls and make recommendations on scope to Customers and the revenue team. ## Collaborate with Teams: - Works with both internal teams and the customer teams to ensure the solution is correctly implemented. - Provide guidance and support throughout the sales process. - Provide prompt and detailed handoffs to Project Teams and Customer Success Managers (CSM) to deliver against the proposed solution ## Other - Work From Home - Up to 30% Travel Required (Mostly Air Travel) - Remote Meeting Camera Mandatory - Base Salary + Commission Originally posted on Himalayas
Plenovia HimalayasMobile Engineer (Mexico, All Levels)
Sezzle
## About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! ## About the Role: We are seeking a talented and motivated Mobile Engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. As a Software Engineer focused on our mobile app, you will be responsible for solving challenges in our highest-traffic applications, with your work having a direct impact on our customers and product. Day-to-day, you’ll partner with your team to build out features and products in our React Native-based mobile app. In this role, you’ll also provide support for our mobile app as a platform, working closely with engineers from multiple teams to support larger product releases. As your skills grow so will the size and scope of the projects which you’ll be involved in. Sezzle has a strong culture for promotion with defined paths through Engineering that matches all levels. You’ll be working as part of a full-stack Engineering team which has varied disciplines. ## Compensation: Sezzle is a U.S. based company listed on NASDAQ. Salary ranges are: - Senior: $4,700 - $7,500 USD per month - Mid: $3,500 - $6,000 USD per month ## Interview Process We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed. - Application submitted (you are here) - Wonderlic test (30-40 min) - Coding assessment (~1.5 hours) - Interview with recruiters (30 min) - Interview with engineers (1 hour) - Interview with engineering leadership (30-45 min) - Offer! ## What You'll Do: - Work within our cross-platform TypeScript React Native app to build and maintain new innovative product features. - Actively learn new areas of the product, and collaborate with owners for different product features to gain insight and offer constructive suggestions for improvements - Be an active participant in design/architecture discussions sharing your ideas while building the next generation of features for the Sezzle platform - Hands-on with our codebase and a contributor to code reviews - Work with the team to continuously build clean, scalable, robust, and testable code - Assist in planning, estimations, and completion for projects brought up by the team stakeholders ## What We Look For: - Experience solving technical problems as part of a team - Bachelor's in computer science (preferred) or equivalent related experience - Demonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research, and communication. - Familiarity with modern Frontend Development, Javascript or Typescript, with React Native or React (web) experience strongly preferred ## Preferred Knowledge and Skills: - Experience developing and delivering a mobile application to a mobile app store (App Store or Google Play Store) - Knowledgeable in writing automated tests for applications (unit, integration, end-to-end) - Familiar with the basic principles and design of React Native Apps, and RESTful APIs - Close familiarity with software engineering tools, software development methodology, and release processes ## About You: - You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. - You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things - You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. - You earn trust - you listen attentively, speak candidly, and treat others respectfully. - You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly. - You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle. ## Sezzle’s Technology Stack: - Languages: Golang, Typescript, Python - Frontend: Typescript - React and React Native - Backend: Golang - Database: MySQL, Postgres, Elasticsearch - DevOps & Cloud: AWS, Kubernetes - Version Control: Git - CI/CD: Gitlab - Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests - Sezzle is focused on using open source, and we build what we can before buying! ## What Makes Working at Sezzle Awesome: At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. ## #Li-remote Originally posted on Himalayas
Plenovia Himalayas
