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Customer Service Specialist - Remote Work From Home
Healthesystems
Healthesystems offers workplace flexibility with our Work-From-Home model, and a competitive compensation and benefits package including healthcare coverage, PTO, paid holidays, 401(k), company-provided life insurance/disability coverage, wellness options, and more. States preferred: AL, AZ, FL, GA, ID, IN, MD, MS, MO, NC, OH, OK, PA, SC, TN, TX, UT, VA (we are unable to hire in every state) HOURS: During training: 10:30am-7:15pm, Eastern Time, M-F. After training, regular shifts range between 9am-10pm, Eastern Time, M-F with possible weekends Sat/Sun WORK FROM HOME REQUIREMENTS: To facilitate working from home, and as a requirement for this role, candidates must provide their own reliable, high speed internet access with sufficient bandwidth to execute all job functions. Additionally, candidates must provide a private workspace free from distraction and noise. Company laptop will be provided. Summary: The role of the Customer Service Specialist is to build trusted relationships with our clients, their claimants and pharmacies by providing superior customer service to every caller. Key Responsibilities: “To simplify complexities for each customer.” - Works with Team Lead, Supervisor and Manager to resolve phone inquiries related to claims adjudication, eligibility verification, prior authorization and other Pharmacy Benefit Management, Ancillary Benefits Management and some Billing Verification Department functions as required. Utilizes strong verbal and written communication, listening and organizational skills as well as strong problem-solving and reasoning skills to accomplish this. - Demonstrates ability to adhere to attendance, punctuality, and quality guidelines including a flexibility to work varying or rotating shifts, including overtime, weekends, and holidays as necessary. - Demonstrates ability to read prescription drug names, comprehend simple instructions, and write short correspondence/memos as well as translate jargon and complex processes into simple, step-by-step instructions. - Demonstrates attention to detail, ability to work in an ever-changing work flow environment, patience, professionalism, and compassion while handling difficult customers and situations. Shows flexibility and a customized approach in meeting all types of member communication styles and personalities. Takes initiative and assumes responsibility where appropriate. ## Qualifications/Education/Certifications: High school diploma or general education degree (GED) and one to two years related customer service and/or healthcare experience required; or equivalent combination of education and experience. ## Knowledge, Skills and Abilities: Knowledge of Windows-based applications as well as the ability to multi-task with dual monitors and swiftly enter information using keyboard is required. Prior experience in an administrative business environment is highly preferred. Experience in the healthcare industry is preferred. ## Physical Demands/Working Conditions: Duties are performed primarily in a home office setting utilizing computer equipment. Travel to attend meetings and visit locations throughout the country may be required. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands. The employee is occasionally required to stand and walk. *** Job descriptions will be reviewed and are subject to changes of business necessity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *** Job descriptions will be reviewed and are subject to changes of business necessity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay is based on several factors including but not limited to education, work experience, certifications, geographical cost of labor, etc. In addition to base pay, Healthesystems offers a comprehensive benefits package including, health, dental, vision, disability and life insurance, wellness resources, recognition programs, 401k contribution, and PTO & Holiday pay (all subject to eligibility requirements). Applicable statutory benefits also provided, including the Colorado HFWA. Anticipated Starting Pay Range $19—$19 USD To facilitate working from home, and as a requirement for this role, candidates must provide their own reliable, high speed internet access with sufficient bandwidth to execute all job functions. Company laptop will be provided - (except for temporary internship roles) Healthesystems California Prospective Employee Privacy Notice Originally posted on Himalayas
Júniorvia HimalayasSEO & Website Optimization Specialist (SEO / GEO · Technical · Analytics)
Improvado
## About Improvado Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. ## About the Role We are looking for a technical specialist who owns the performance of the Improvado website end to end: how it is found (SEO and GEO), how fast and healthy it is, and how well it converts visitors into pipeline. This is an analytics-driven, hands-on role for someone who is as comfortable in Google Search Console, GA4, and the browser dev tools as in a keyword report. Because the website is our main product-facing marketing surface, you will also shape how the product is presented on it. In practice, the role covers part of what product marketing would otherwise do. ## What You Will Do ## Technical SEO and GEO - Own the technical health of the site: crawlability, indexation, Core Web Vitals, page speed, structured data and schema, rendering, redirects, internal linking, and site architecture. - Optimize the site for AI search (generative engine optimization): make Improvado understandable, citable, and recommended in ChatGPT, Perplexity, Google AI Overviews, and similar engines. - Monitor visibility in both classic and AI search, and turn the findings into prioritized fixes. ## Website optimization and conversion - Continuously improve page performance, UX, templates, and key conversion paths (demo requests, sign-ups, high-intent pages). - Plan and run experiments (A/B tests, template and layout changes, messaging tests) and measure their impact on conversions and pipeline. - Work with engineering, design, and external contractors to ship improvements to the website stack (CMS, CDN, caching, tracking). ## Analytics and measurement - Build and maintain dashboards that connect organic and on-site behavior to leads, pipeline, and revenue. - Own tracking quality: events, attribution, and data accuracy across GA4, Search Console, and related tools. - Analyze data to find growth opportunities, and report findings in clear, decision-ready form. ## Product and messaging input - Use search demand, AI-visibility, and on-site behavior data to guide positioning, messaging, and landing page strategy. - Work with stakeholders so website content reflects ICP needs and the product’s value propositions. ## What We Are Looking For ## Must have - 3+ years in SEO and/or website optimization, with measurable results in organic growth or conversion. - Strong technical SEO skills and a good understanding of how websites are built, served, and rendered. - Ability and willingness to work in the Eastern Time (EST) time zone, with working hours aligned to the US East Coast. - Hands-on experience with GEO or AI search optimization, or a clear, demonstrable track record of working on it. - Strong analytics experience: GA4, Google Search Console, and BI or dashboard tools (Looker Studio, Superset, or similar). You build your own reports and draw conclusions from the data. - Proficiency with SEO tooling (Ahrefs, Semrush, Screaming Frog, or equivalents). - Ability to work effectively with developers, designers, and marketers in a distributed team. ## Nice to have - B2B SaaS or marketing technology background. - Experience with Webflow or a similar CMS, plus basic HTML/CSS and JavaScript. - SQL or advanced spreadsheet skills; experience with AI-assisted or automated workflows. - Experience with CRO and experimentation platforms. - Exposure to product marketing, positioning, or messaging. ## You are - Analytical, curious, and driven by measurable outcomes. - Self-directed and comfortable owning a channel without heavy supervision. - A clear communicator across time zones. ## What We Offer - Remote-first environment - Strong product/market fit: marketing data product for US-based enterprises - 20 working days of PTO per year - US holidays and additional days off - Professional development reimbursement Originally posted on Himalayas
Plenovia HimalayasReconciliation Administrator
Global Elite
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. ## Role Overview: Could you be our next Reconciliation Administrator? Globe Life is looking for a Reconciliation Administrator to join the team! In this role, you will be responsible for serving as the primary system administrator and technical liaison for both the Workday ERP and Trintech reconciliation platforms, ensuring data integrity, resolving technical issues, and providing first-level user support. You will manage system configuration, file transmission processes, and reconciliation matching rules while supporting bank and GL reconciliations in compliance with SOX guidelines and company policy. This role works closely with the Reconciliation Department Manager to implement new systems, train staff, and drive continuous process improvement. ## This is a remote / work-from-home position. ## What You Will Do: - Own system configuration, matching rules, user access and security, and performance monitoring for both Workday ERP and Trintech platforms. - Test system updates and enhancements and document all configuration changes. - Perform daily verification and balancing of all file transfers to and from Workday and Trintech. - Troubleshoot transmission errors and automated feed failures, validate data accuracy, and maintain transmission logs. - Provide first-level technical troubleshooting for reconciliation staff and escalate complex issues to Workday, Trintech support, or IT as needed. - Document issues and resolutions, tracking them through to closure. - Configure new accounts and templates in Trintech and support system implementations. - Train other departments and end users on reconciliation best practices and software use. - Perform and review bank and general ledger reconciliations in accordance with SOX guidelines and company policy. - Research and resolve outstanding reconciliation items, including unmatched items, paid-not-issued items, and amount differences. - Serve as a liaison with banking partners to resolve issues and improve processes. - Monitor and research suspense account items, notify relevant departments, and prepare journal entries to clear discrepancies. - Escalate aging or unresolved suspense items as appropriate. - Review Reconciliation Specialists' work for quality, SOX compliance, and adherence to company policy. - Identify control weaknesses, recommend process improvements, and support audits with appropriate documentation. - Assist the Reconciliation Department Manager with staff evaluations, workflow prioritization, and performance input. - Participate in team meetings and support special projects as needed. ## What You Can Bring: - Associate degree in Accounting, Finance, Business Administration, or Information Systems is required. - 5+ years of accounting or reconciliation experience is required. - Strong analytical, technical, and communication skills with a high attention to detail are required. - Solid understanding of GAAP and accounting principles and reconciliation processes is required. - Advanced proficiency in Workday ERP, including system configuration and administration, is required. - Advanced proficiency in Trintech reconciliation suite, including system administration, is required. - Expert-level Microsoft Excel skills, including formulas, pivot tables, and macros, are required. - Experience with file transmission processes and data integration is required. - Background in bank reconciliations and positive pay processes is required. - Experience with SOX compliance and internal controls is required. - Experience training and supporting end users is required. - Bachelor's degree in Accounting, Finance, or a related field is preferred. - 3+ years of system administration or technical support experience is preferred. - Technical certifications related to Workday or Trintech are a plus. - Background in process improvement and system implementations is preferred. - Ability to manage competing priorities and drive process improvement both independently and collaboratively. Applicable To All Employees of Globe Life Family of Companies: - Reliable and predictable attendance of your assigned shift. - Ability to work full time and/or part time based on the position specifications. ## How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life: - Competitive compensation designed to reflect your expertise and contribution. - Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. - Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. - Paid holidays and time off to support a healthy work-life balance. - Parental leave to help our employees welcome their new additions. - Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. - Company-paid counseling for assistance with mental health, stress management, and work-life balance. - Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. - Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Originally posted on Himalayas
Sêniorvia HimalayasQA Engineer - Manual & Automation
Sonatafy Technology
THIS OPENING IS AVAILABLE FOR CANDIDATES IN LATIN AMERICA, NOT LIMITED TO ONLY COLOMBIA. Sonatafy Technology, headquartered in Scottsdale, Arizona, is an award-winning nearshore software development company with a strong reputation. They have a dedicated in-house team of engineers, offering end-to-end software solutions and supporting client development staff augmentation. Catering to companies of all sizes and industries, including some of the world's largest brands, Sonatafy Technology is a trusted provider of nearshore enterprise-level cloud and mobile application software development services. We are seeking a proactive and detail-oriented QA Engineer with extensive manual and Automation experience using Playwright. You will be part of a collaborative engineering team focused on ensuring product quality through robust test automation and efficient QA practices. ## Key Responsibilities - Drive automated testing efforts across the platform (50%–50% manual). - Contribute to social media reporting initiatives. - Conduct thorough automation code reviews to maintain high engineering standards. ## Manual Testing (≈50%) - Review requirements, user stories, and designs to identify gaps, edge cases, and testability concerns early in the sprint. - Write and maintain clear test plans, test cases, and checklists in BrowserStack Test Management. - Perform functional, exploratory, regression, smoke, and UAT-support testing across web and mobile. - Execute cross-browser and cross-device testing, including responsive layouts and real-device checks. - Validate APIs and back-end behavior manually (e.g., Postman) to support UI findings. - Reproduce, document, and triage defects with clear steps, evidence (screenshots, videos, logs), severity, and priority. - Partner with Product and Development during sprint ceremonies to clarify acceptance criteria and sign off on releases. ## Test Automation with Playwright (≈50%) - Design, build, and maintain end-to-end and API automated tests using Playwright with TypeScript. - Apply maintainable framework patterns (Page Object Model, fixtures, reusable helpers, test data management). - Identify which manual test cases should be automated and convert stable, high-value scenarios into automated regression coverage. - Investigate and fix flaky tests using Playwright Trace Viewer, logs, screenshots, and video. - Integrate test suites into CI/CD pipelines with parallel execution and run cross-browser tests on BrowserStack Automate. - Report automation results and quality metrics (coverage, pass rate, defect trends) to the team and stakeholders. ## Required Qualifications - 4+ years of hands-on experience with Playwright using TypeScript - Proficiency in Playwright Trace Debugging - Experience with BrowserStack Test Management - Experience with BrowserStack Automate - Proven ability to scope and implement automation requirements for new features - Strong Computer Science fundamentals - Experience setting up and maintaining Continuous Integration systems - Skilled in reporting, tracking, and triaging bugs, and solving complex technical problems - Excellent communication skills - Strong analytical and problem-solving abilities with meticulous attention to detail - Solid experience in manual testing: test case design, exploratory testing, regression, and smoke testing - Strong knowledge of QA methodologies and test design techniques (boundary value analysis, equivalence partitioning, risk-based testing) - Experience working in Agile/Scrum teams and with defect tracking tools (e.g., Jira) - Hands-on experience with API testing, both manual (Postman or similar) and automated (Playwright API testing) - Comfortable with Git, code reviews, and pull request workflows - Advanced English, written and spoken ## Nice to Haves - Hands-on experience with native mobile and web QA automation (Appium, WDIO) - Familiarity with GitLab CI/CD - Experience with GitHub Actions or other CI tools - Basic SQL for data validation - Exposure to accessibility testing (WCAG) and visual regression testing - Familiarity with performance testing tools (k6, JMeter) - ISTQB or similar QA certification ## Why Work with Sonatafy? At Sonatafy, you'll join a community of highly skilled engineers across Latin America supporting innovative U.S.-based teams. You'll be part of a fast-moving, client-first culture where your code has real-world impact. We offer competitive compensation, a remote-first lifestyle, and career growth opportunities across industries and technologies. If you have reached this point and believe you are our ideal candidate, it's time to apply! To apply, please submit your resume in English. ## Recruitment Scam Notice Sonatafy recruitment communications will only come from @sonatafy.com email addresses. We do not request fees or sensitive financial information, nor do we conduct hiring solely through online forms without interviews. If you happen to receive a suspicious message, please contact us at . Originally posted on Himalayas
PlenoInglêsvia HimalayasCredentialing Coordinator (FT, Days - Remote)
Connections Health Solutions
We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference. ## What You'll Do: Under the direction of the Director, RCM Implementation, the Credentialing Coordinator manages the end-to-end credentialing, re-credentialing, and payer enrollment process for behavioral health providers, behavioral health support (BHS) staff, and facilities across Connections Health Solutions (CHS). This role serves as the subject matter expert for credentialing requirements across licensed clinical providers and non-licensed behavioral health support staff, ensuring accurate, timely, and compliant credentialing files that support billing, payer enrollment, and delegation of authority obligations. - Provider Onboarding & Data Entry - Manages new provider onboarding from initial HR/Talent Acquisition notification through completion of the provider’s Medallion profile. Enters and maintains provider information, including NPI, licensure, practice locations, and payer information, using the provider’s CV and supporting documentation. - Provider Communication - Initiates and tracks onboarding communications with providers to request required documentation, including CAQH, PECOS, state licenses, DEA registrations, board certifications, diplomas, and other required credentials. Conducts timely follow-up to ensure provider profiles reach 100% completion. - Verbal Provider Support - Initiates and responds to phone calls and text messages with physicians and other providers to explain credentialing and enrollment requirements, resolve outstanding items, and answer questions when direct communication is needed to keep the credentialing process moving forward. - Provider Licensing Research - Researches and interprets state licensing board requirements across provider types, including MDs, DOs, NPs, and PAs, to determine applicable licensure, supervision or collaborative agreement, and scope-of-practice requirements by market. Maintains current knowledge of regulatory and licensing board changes that may impact credentialing. - Primary Source Verification (PSV) - Monitors and completes required primary source verifications within the credentialing platform, including NPI, NPDB, Medicare/Medicaid opt-out, state licensure, DEA, OIG, and SAM checks. Escalates adverse findings through the appropriate credentialing committee review process prior to the provider’s start date. - Malpractice & Insurance Coordination - Coordinates with the organization’s insurance broker to add new providers to the applicable malpractice policy. Uploads resulting facesheets, certificates, and other required documentation to the credentialing platform and CAQH. - Payer Enrollment & Maintenance - Manages provider enrollment with applicable commercial and government payers by market. Monitors applications through completion, escalates stalled or non-compliant applications, and verifies effective dates, payer IDs, and recredentialing dates are accurately documented following approval. - CAQH & Attestation Management - Maintains and re-attests provider CAQH profiles, ensuring practice locations, liability coverage, and other required information remain current and accurate for payer enrollment. - Multi-State & Telehealth Licensing - Supports cross-state licensure and payer enrollment for telehealth providers, including updates to practice location and licensure information and coordination of additional malpractice insurance coverage for new markets. - State-Specific Registration Processes - Facilitates state and program-specific registration requirements, including prescriptive authority and collaborative agreement registration for advanced practice providers, state Medicaid portal enrollment, domain transfers, surrogacy requests, and Medicare enrollment through CMS/PECOS. - BHS Staff Credentialing - Manages NPI acquisition and state Medicaid enrollment for applicable behavioral health support staff. Tracks enrollment status through supplemental tracking tools and distributes recurring compliance reports, including missing NPI and Medicaid enrollment information, to HR and operational leadership for follow-up. - Facility Credentialing - Manages facility-level enrollment and maintenance within applicable state Medicaid systems, including linking servicing providers to facility records and maintainingaccurate facility enrollment information. - Offboarding - Processes provider and BHS staff terminations by deactivating credentialing platform profiles and notifying applicable payers of provider departures in accordance with market-specific requirements. - Ongoing Maintenance & Recredentialing - Performs routine monitoring of OIG/SAM and NPDB databases and tracks provider recredentialing cycles, typically every three years. Monitors license and board certification renewal requirements and completes necessary updates to prevent credentialing or enrollment lapses. - Delegation of Authority - Completes credentialing documentation under applicable delegation of authority requirements and ensures activities remain compliant with delegated credentialing agreements. - Cross-Functional Collaboration - Partners with Human Resources, Talent Acquisition, Medical Leadership, and operational leadership to facilitatetimely provider onboarding, resolve credentialing or compliance issues, and support new-hire orientation timelines. - Committee Participation & Reporting - Participates in quarterly Credentialing Committee meetings and prepares regular reporting on provider, BHS staff, and facility credentialing and enrollment status for Revenue Cycle Management (RCM) and operational leadership. - Process Documentation - Supports the development, implementation, and maintenance of standardized credentialing workflows, reference guides, process documentation, and Standard Operating Procedures (SOPs). - Performs other duties and responsibilities as assigned to support organizational and departmental objectives. This is a fully remote position in these states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, KY, LA, MD, ME, MI, MN, MT, NC, NJ, NY, OH, OR, PA, SC, TN, TX, VA, WA, WI ## What You'll Bring: - High school diploma or equivalent required - 2 years of experience in provider and/or facility credentialing, payer enrollment, or related managed care administrative work - General knowledge of regulatory requirements related to credentialing and payer enrollment, including a solid understanding of Medicare, Medicaid, and managed care processes and rules - Ability to research and interpret state licensing board requirements across provider types (MD, DO, NP, PA) and apply them acc
Plenovia HimalayasAmazon Operations Manager - This is Unicorn
Hustler Marketing
The main purpose of the Amazon Operations Manager is to support the management and day-to-day operations of Amazon Seller Central and Vendor Central accounts for This is Unicorn's clients. This includes managing inventory, coordinating shipments, setting up promotions, supporting product launches, uploading content, preparing reports, and resolving operational challenges to help clients improve their performance and grow their businesses on Amazon. As an Amazon Operations Manager, you will work across multiple client brands and Amazon marketplaces, primarily in the UK, EU, and US, as well as Canada, Mexico, Australia, and Japan. Your responsibilities will involve analyzing sales and inventory data, identifying operational issues and growth opportunities, making recommendations based on your findings, and executing tasks that support each client's goals. You will need to understand how different aspects of Amazon operations affect a brand's performance, from inventory availability and product listings to promotions and new product launches. A significant part of this role involves problem-solving. Amazon is a constantly evolving platform, and you will regularly encounter situations that require you to investigate unfamiliar issues, evaluate available information, and find practical solutions. You will work closely with the wider This is Unicorn team, receive training on the agency's processes and ways of working, and participate in regular training and feedback sessions to continuously develop your expertise. ## About the Role: ## Mission statement: The primary mission of our Amazon Operations Manager is to ensure that the operational activities of our clients' Amazon Seller Central and Vendor Central accounts are managed accurately and effectively, while supporting their business growth through data-driven decisions, consistent execution, and proactive problem-solving. As our Amazon Operations Manager, this will include monitoring and managing inventory, identifying replenishment priorities, supporting product launches and promotional activities, analyzing sales and operational performance, and providing recommendations that help clients make informed decisions. You will be expected to approach challenges logically, take initiative in finding solutions, improve existing processes, and maintain a high standard of accuracy across your work. ## General Responsibilities: - Managing and supporting the day-to-day operations of assigned clients' Amazon Seller Central and Vendor Central accounts across different marketplaces - Setting up, monitoring, and managing inventory to support product availability and meet client requirements - Analyzing inventory levels, historical sales, and product performance to identify products that require replenishment or are at risk of running out of stock - Identifying products with excess inventory and recommending appropriate actions based on sales performance and available stock - Setting up and coordinating shipments to Amazon warehouses, ensuring that inventory-related activities are executed accurately - Supporting new product launches by completing the necessary operational setup - Uploading and updating product content within Amazon Seller Central and Vendor Central - Monitoring product and listing performance, investigating potential issues, and identifying opportunities for improvement - Interacting with Amazon Support to investigate operational issues, resolve problems, and follow up on outstanding matters - Creating and maintaining reports that provide insights into sales performance, inventory levels, and other relevant business metrics - Analyzing product performance across different product lines, variations, and categories to identify potential growth opportunities - Supporting strategic decisions by identifying which products or product lines should be prioritized based on sales performance, available inventory, and other relevant data - Identifying products or activities that may need to be deprioritized and explaining the reasoning behind those recommendations - Recognizing limitations in available data and identifying additional information needed to make more accurate operational and business decisions - Preparing clear, structured explanations of findings, recommendations, and proposed next steps for clients and internal team members - Identifying operational problems, investigating their causes, and developing practical solutions to resolve them - Taking initiative to research and resolve unfamiliar Amazon-related challenges, with support from the wider team when required - Ensuring that assigned operational tasks and recommended actions are implemented effectively and in line with client objectives - Participating in regular training, feedback, and professional development sessions to strengthen Amazon platform knowledge and operational capabilities - Continuously developing knowledge of Amazon Seller Central, Vendor Central, and related tools to improve the quality and effectiveness of work - Contributing to the overall success of assigned clients by improving operational execution, identifying opportunities, and supporting business growth ## Position Specs: - Fully remote position - Ready to start as soon as possible - Start on a probationary period at an hourly rate. - Opportunity to transition into a full-time position within the Amazon Operations team with fixed-rate monthly salary following a successful probation period - Receive contractor status after signing our non-disclosure agreement - Committing to a 30-day notice period after the probationary period - Regular training, feedback sessions, and professional development opportunities ## Requirements ## About You: ## Profile: The ideal candidate should have practical experience working with Amazon Seller Central or Vendor Central and a strong interest in Amazon, e-commerce, and digital marketing. You should be comfortable navigating Amazon's operational environment, working with product and inventory information, and using data to make logical decisions that support business performance.You should have a solid analytical mindset and enjoy working with spreadsheets, reports, and numerical data. You should be able to look beyond individual products to understand broader patterns across product lines, categories, and variations. The Amazon Operations Manager should be a curious and resourceful problem-solver who can approach unfamiliar situations with confidence and determination. You will need to investigate issues, identify potential causes, research possible solutions, and take the necessary actions to resolve them. Since Amazon operations frequently involve unexpected challenges, the ability to learn independently, think critically, and adapt your approach is particularly important. Experience using Amazon-related tools such as Helium 10, Jungle Scout, or similar platforms is expected. You should also be comfortable working with spreadsheets and using them to organize, interpret, and analyze information. The right person will be detail-oriented, organized, and process-driven, with a strong sense of accountability for the quality and accuracy of their work. You should enjoy turning ideas and recommendations into practical actions and be able to communicate your reasoning clearly to both clients and internal team members. You should be comfortable working in a remote, collaborative environment and contributing to a growing team. A positive attitude, humility, willingness to receive feedback, and genuine motivation to develop your Amazon expertise are important qualities for this position. ## Key Requirements: - Practical experience working with Amazon Seller Central or Vendor Central platforms - An understanding of Amazon's operational environment, including inventory management, product setup, shipments, promotions, and content uploads - Experience with Amazon-related tools such as Helium 10
Plenovia HimalayasClient Account Manager – Marketing Agency
Finch
## Description About the role Finch is a performance marketing agency. We run digital advertising and SEO for e-commerce and B2B brands. We’re looking for an agency-side Account Manager to be the main strategic contact for a portfolio of our clients, the companies that hire Finch to run their marketing. You’ll lead each relationship and its strategy, and work with our channel specialists (Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, Analytics) to deliver on each client’s business goals. What you’ll do - Own the strategy for each client account: goals, KPIs and quarterly roadmaps. - Run recurring client meetings, manage stakeholders and document next steps. - Read performance against business metrics (ROAS, CPA, CAC vs. LTV, organic growth) and coordinate actions with Finch’s specialists. - Find and scope growth opportunities: new channels, tests and budget expansions. - Flag retention risks early and build mitigation plans across your portfolio. Why Finch - Work globally, stay flexible: Join a fully distributed team across the US, LATAM, Europe, and APAC. - Meaningful impact from day one: Your work directly influences client outcomes and how Finch grows. - A culture built on curiosity, transparency, and ownership: We share context and empower people to make decisions. - High-caliber teammates: Collaborate with specialists in Paid Search, Paid Social, SEO, DSP, Creative, Analytics, and more. - Learning as a default: We encourage experimentation, cross-training, and growth as the company scales. - Real work-life balance: We value high performance, not overwork. ## Requirements You’ll be a great match if you have - 5+ years as an Account Manager or Account Director at a marketing agency (performance or digital). - Experience owning several B2B client accounts at the same time: managing the client relationship, growing the account, and running the project management behind it. - Experience as the Account Manager on advertising-driven accounts (Paid Search, Paid Social, Programmatic/DSP), coordinating the specialists who run each channel, with a solid grasp of attribution, KPIs and optimization logic. - Fluent written and spoken English, and comfort leading strategic conversations with senior client stakeholders. - A base in Latin America or Africa (or anywhere up to UTC+2), with availability to work roughly 9am–5pm US Central/Mountain time. This role is not the right next step if most of your experience is in - Customer service or support, or customer success for consumers (B2C) or for a software product, even if the title was “Account Manager” or “Customer Success Manager”. - Working at an ad platform or affiliate network, managing advertisers on its behalf. - Managing a brand’s own e-commerce store or marketplace channels. - In-house marketing for a single company, without an agency client portfolio. - Sales or business development, without ongoing account management after the sale. - Account management at a branding, PR or creative agency, without performance accounts. Nice to have - Experience with SEO-driven accounts. - Experience with US or international clients. Originally posted on Himalayas
Sêniorvia HimalayasMedia Buyer / Creative Strategist
Sweat Pants Agency
## Media buying has changed. In 2026, a great media buyer is not just a button pusher. They understand the full system: creative, offer, conversion rate, platform dynamics, competition, and what to test next. At Sweat Pants Agency, we are hiring a performance media buyer who can drive growth across Meta ads for DTC and ecommerce brands. This role is for someone who can run paid media and also think like a marketer. You will build testing roadmaps, guide creative strategy, communicate with clients, and help us scale what works. If you've built or scaled your own eCommerce brand, we want to hear from you. If you love following SOPs and repeating the same campaign structure forever, this is not the job. If you love thinking, testing, and building frameworks that win, keep reading. ## We're growing fast and we keep the bar high. We believe the best media buyer today is a sharp marketer who uses AI every day. We built an internal creative analysis tool that connects to Claude, and we use Pipeboard to read and write to ad accounts and run heavy analysis. You don't need to know our stack yet. You do need to actually use AI in your work, not be afraid of it, and teach yourself what you don't know. ## Requirements ## What You'll Do - Own paid media strategy for DTC/eCommerce clients on Meta - Build creative testing roadmaps: develop angles, write briefs for editors, analyze what's working - Manage ad budgets ranging from $30k / mo to $1m / mo per client - Diagnose the full funnel: spot whether issues are creative, offer, or conversion - Communicate clearly with clients: present results, plans, and next steps - Work with UGC creators: source talent, write scripts, direct content when needed ## You're A Great Fit If... You have hands-on experience scaling eCommerce brands: - You've managed Meta Ads with real spend and can show results (CPA, ROAS, revenue) - Bonus: You've built/operated your own Shopify store or eComm brand ## You understand creative is the lever: - You can pull insights from reviews, competitor ads, and comments to generate new angles - You've written UGC scripts or creative briefs - You can work with editors to create winning ad variations - Video editing or design skills are a plus ## You're a strategist, not a robot: - You challenge assumptions and adapt fast - You don't blindly follow "best practices" - You can explain what you're doing and why - You use AI tools daily and teach yourself new ones ## You have ownership and urgency: - You act like it's your money - You move fast and follow through - You don't wait to be told what to do ## Benefits ## Why This Role Is Exciting This is not a maintenance job. You will be surrounded by people who move fast, care a lot, and take the work seriously. You will work on real brands with real budgets. We test aggressively. We learn quickly. We build frameworks that scale. You will grow into senior strategy. We want people who want more responsibility. If you perform, you will grow. Originally posted on Himalayas
Plenovia HimalayasAssistente de Lançamento de Notas Fiscais SAP Pleno
Avantti
Descrição Curte rotina organizada, números batendo certinho e ambiente colaborativo? Essa vaga pode ser o seu próximo passo. Estamos em busca de um(a) Assistente de Lançamento de Notas Fiscais SAP Pleno para atuar 100% remoto, garantindo que nossos processos fiscais e contábeis rodem com precisão e segurança. Você fará parte de um time que valoriza melhoria contínua, troca de conhecimento e autonomia com responsabilidade. No dia a dia, você vai: Lançar e conferir notas fiscais de entrada e saíd…
Júniorvia AdzunaAtendente de Telemarketing - Vagas Meio Período e vagas noturnas - Aracati/CE - AeC
Aec Centro De Contatos
Trabalhe na maior empresa de telemarketing brasileira! Na AeC, você pode construir sua carreira na área de atendimento ao cliente, mesmo sem experiência e com possibilidade Home Office (trabalho remoto) após 90 dias, conforme os critérios da empresa. Sobre a oportunidade Estamos com vagas abertas para Atendente de Call Center, em regime CLT, com treinamento desde o primeiro dia, com oportunidades em turnos de manhã, tarde, noite ou madrugada e escalas 6x1 ou 5x2, com diversos benefícios, sendo …
via AdzunaSDR | UMJOTA | Drop Híbrido
Digital Closer
Vaga SDR | UMJOTA | Drop Híbrido Nicho: Mercado Digital | Mentorias | Webinars | Vendas Consultivas Modelo: PJ | 100% Remoto Buscamos um(a) profissional de SDR com energia comercial, comunicação espontânea e forte orientação a resultados. Alguém que saiba transformar leads em oportunidades reais, engajar contatos, conduzir conversas persuasivas e gerar reuniões qualificadas para o time comercial. Aqui você não será apenas alguém responsável por agendar reuniões. Procuramos uma pessoa proativa, …
R$ 3.000/mêsvia AdzunaOperador de Call Center - Pessoa 40 anos ou mais - Cajazeiras/PB - AeC
Aec Centro De Contatos
Trabalhe na maior empresa de telemarketing brasileira! Na AeC, você pode construir sua carreira na área de atendimento ao cliente, mesmo sem experiência e com possibilidade Home Office (trabalho remoto) após 90 dias, conforme os critérios da empresa. Sobre a oportunidade Estamos com vagas abertas para Atendente de Call Center, em regime CLT, com treinamento desde o primeiro dia, com oportunidades em turnos de manhã, tarde, noite ou madrugada e escalas 6x1 ou 5x2, com diversos benefícios, sendo …
via AdzunaConsultor SAP DRC
Addvisor
Descrição Buscamos um(a) Consultor(a) SAP DRC com experiência em implementação, configuração, sustentação e melhorias da solução SAP Document and Reporting Compliance. Modelo de atuação: 100% Remoto. Requisitos Experiência com SAP DRC e SAP S/4HANA; Conhecimento em processos Inbound de NF-e e CT-e (recebimento de documentos fiscais eletrônicos); Conhecimento no módulo SAP MM, especialmente nos processos de compras, recebimento de mercadorias e integração fiscal; Experiência com configuração, pa…
via AdzunaAssistente Contábil - Híbrido
Grupo Maktura
Olá candidatos! Estamos em busca de um(a) profissional para atuar como Assistente Contábil , com experiência em escritório de contabilidade e vivência nas rotinas completas da área. Modelo de trabalho: Híbrido (Flexível de 1-3 dias presencial, com chance de 100% home office) Principais Atividades: Execução das rotinas operacionais da contabilidade; Conciliação de contas e conferência de documentos; Apoio direto aos analistas e contadores nas demandas do setor; Realizar lançamentos contábeis e c…
Júniorvia AdzunaSuporte Técnico
Ability
Resolução de chamados técnicos de Nível 1 e 2 para operadores de atendimento, supervisores e gestão (presenciais e em home office). Configuração, manutenção e substituição de headsets, computadores, monitores, teclados, ramais e softphones. Criação, reset e bloqueio de usuários em sistemas de telefonia, CRMs, e-mails e Active Directory (AD). Monitoramento e suporte aos discadores automáticos, PABX IP, rotas de voz e plataformas OmniChannel. Diagnóstico básico de problemas de rede local (LAN/Wi-…
R$ 1.872/mêsvia AdzunaPatient Intake and Insurance Verification
Winning Assistants
Job Title: Patient Intake and Insurance Verification ## Position Type: Part-Time Working Hours: Monday - Thursday 9:00 AM - 2:00 PM and Friday 9:00 AM -12:00 PM Eastern Daylight Time Salary rate: $6-$8 per hour ## Job Responsibilities: - Answer calls and respond to patient inquiries with warmth and professionalism. - Coordinate patient intake from initial contact through scheduling. - Verify eligibility and behavioral health benefits for commercial plans. - Use payer portals such as UHC, Cigna, Aetna, Curative and BCBS, in addition to their carve out plans - Confirm copays, deductibles, coinsurance, out-of-pocket maximums, and estimated patient responsibility for mental health and psychiatry benefits (in office and telehealth). - Determine whether insurance benefits cover the practice’s specific services using cpt codes for mental health. - Identify network restrictions, authorization requirements, and coverage limitations. - Follow up with referred patients and manage referral workflows within 24 hours of receipt of referral (or within 2 hours if a STAT referral). - Schedule appointments and maintain provider calendars. - Monitor emails and coordinate communication between patients and providers. - Update patient records and document interactions in Practice Better. - Track pending referrals, intake requirements, and follow-up tasks. - Provide general administrative and executive assistant support. - Maintain HIPAA-compliant handling of patient information. - Escalate unfamiliar insurance situations instead of making assumptions. ## Requirements - Minimum of one year of hands-on experience verifying U.S. mental or behavioral health insurance eligibility and benefits. - Previous experience supporting patients through reproductive mental health concerns, infertility, pregnancy loss, or postpartum care is highly preferred. - Strong working knowledge of commercial insurance plans and patient financial responsibility, including copays, deductibles, coinsurance, and out-of-pocket maximums. - Proven experience using insurance payer portals and electronic health record (EHR) systems. - Experience with Practice Better or other EHR systems is highly preferred. - Ability to read insurance cards and benefit information carefully. - Compassionate, empathetic, and trauma-informed communication style. - Ability to work independently with minimal supervision. - Reliable, proactive, adaptable, and accountable. - Ability to follow structured intake forms and decision-tree workflows with minimal supervision. - Excellent verbal and written communication skills. - Ability to manage follow-ups and maintain organized patient records. - Professional demeanor when handling sensitive and patient-facing interactions. - Experience collecting referrals, diagnosis documents, and insurance information. ## Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. ## Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. ## Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. Originally posted on Himalayas
Júniorvia HimalayasProduct Owner
Hourly, Inc.
At Hourly, we are building the most advanced insurtech and payroll platform that seamlessly integrates with our workers’ comp offering, simplifying the entire process for business owners and our insurance agency partners. Hourly, Inc. is seeking a talented Senior Product Manager to join its growing team. As a Product Owner, you will be responsible for driving the development and execution of product strategies, managing product lifecycles, and leading cross-functional teams to deliver market-leading software solutions. The ideal candidate will be a results-driven individual with a track record of success in developing and launching innovative products in the software industry. You should have a deep understanding of product development and the software development process, as well as a passion for creating products that solve real-world problems. If you are a motivated self-starter with a passion for technology and software development, we encourage you to apply for this exciting opportunity. ## Responsibilities - Translating the CEO’s strategic vision into a structured roadmap and prioritized backlog. - Develop and execute product strategies that align with the company's overall business objectives - Manage the entire product development lifecycle, from ideation to launch - Collect and analyze customer feedback to inform product development decisions - Work closely with cross-functional teams, including engineering, design, sales, and marketing to ensure product success - Collaborate with engineering teams to prioritize product features and drive the product roadmap - Monitor competitive landscape and market trends to inform product decisions - Define and monitor key performance metrics to measure product success ## Requirements - Be located in Colombia - 5+ years of experience in product management in the software industry - Proven track record of delivering successful software products - Strong understanding of software development lifecycles and processes - Excellent analytical and problem-solving skills - Excellent communication and interpersonal skills - Ability to work effectively in a fast-paced, team-oriented environment - Ability to prioritize and manage multiple projects simultaneously ## Benefits ## Colombian contract + prestaciones ## Education bonus ## Free afternoon each month ## 100% remote Originally posted on Himalayas
Sêniorvia HimalayasSales Development Representative
Ignitvio
Location: Remote - Latin America Schedule: US business hours (ET, CT or PT depending on the client account) About the Role We are looking for a driven Sales Development Representative (SDR) based in Latin America to join our growing outbound sales team. This is a fully remote role focused on outbound cold calling for US-based client accounts. You'll work one account deeply, learn the client's market, talk tracks, win stories and objections, and become highly effective at generating qualified meetings. What You'll Do • Make high-volume outbound cold calls to prospective customers • Work dedicated call blocks and consistently hit activity targets • Engage gatekeepers and decision makers confidently • Deliver strong cold-call openers and adapt conversations in real time • Handle objections effectively • Qualify and disqualify prospects based on fit • Book qualified meetings • Follow up with prospects and confirm appointments • Learn your assigned client's market, offer, talk tracks and objections in depth • Manage your own day and consistently hit your numbers without constant supervision • Stay focused on the same client account over an extended period and build deep market knowledge Training You'll begin with a paid training month at $2,000USD focused on your client's talk tracks, win stories and objections. Training concludes with a scored live mock call. Candidates who successfully pass the mock are seated on a client account. How to Apply A short video is required as part of your application. Please record a short video and include a shareable video link (for example, Loom or Google Drive) with your application. Part 1 (60 seconds): Tell us who you are and briefly describe your outbound cold-calling experience. Part 2: Cold open on a Facilities Director at a 200,000 sq. ft. distribution center with a 22-year-old roof. No script - we want to hear how you think on your feet. Please make sure your video link is accessible without requesting permission. Applications without a video will not be reviewed. ## Requirements What We're Looking For • Proven outbound cold-calling experience, preferably selling into the US market • Fluent spoken English • Confident and natural communication on live calls • Strong objection-handling skills • Comfortable working in a high-volume outbound environment • Ability to communicate effectively with gatekeepers and decision makers • Self-directed and able to manage your own day while consistently hitting performance targets • Availability during US business hours in the assigned account's time zone - Eastern, Central or Pacific, depending on the client • Comfortable working on one client account for an extended period and developing deep knowledge of its market • Quiet and professional place to make calls • Reliable high-speed internet • Good-quality headset • Backup power ## Benefits What You Get • Paid training month at $2,000 USD • $1,500–$2,500 USD/month base once seated on an account • Commission on every approved meeting you book • A share of every job your client wins from your meetings • Potential additional commission of $1,500–$2,500/month at 15–20 approved meetings • Direct training from the founder — a 7x President's Club performer in enterprise software sales and former Oracle Sales Manager • Opportunity to progress as the company adds accounts, with proven callers positioned to lead future team members • Fully remote work Originally posted on Himalayas
Plenovia HimalayasProperty Management Maintenance Coordinator (Remote - Real Estate)
Propertyse
## Position Overview: Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors? The Property Management Maintenance Coordinator is someone who will communicate directly with tenants, vendors, and Management. This person will respond to tenants through the company portal, communicate with vendors to schedule maintenance requests, follow up at the start of and the completion of service requests, and communicate directly with Management. TWe are looking for someone who is customer-service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish. ## Requirements: This role will tap into both Spanish and English backgrounds as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about leading a team, and wants to be a part of something special in building out a company! A minimum of 2 years in a customer-facing role, utilizing multitasking skills, property management experience is not required but highly encouraged. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus. ## Roles & Responsibilities - Takes initiative, leads projects from start to finish, and solves problems on their own. - Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership. - Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener. - Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc. - Coordinating and managing work orders with vendors and tenants. - Comfortable using new technology software and a strong ability to learn different technology platforms. - Update the status of repairs in Property Management Software. - Answer all emails and acknowledge requests within 24 hours. - Take initiative to problem solve when needed. - Continue to help build out training. - Assist in training and onboarding new team members. - Ability to have performance discussions with team members. - Able to communicate Ownership’s vision and directives to team members. - Comfortable suggesting ideas, suggestions, and comments to Ownership. - Previous property/hotel management is not required but is helpful. - B1/B2 or higher proficiency in English is required. ## Requirements ## Working/Technology Requirements - This is a remote role. - You must use your own computer and have reliable internet. - Training for all Technology will be completed by the Propertyse Team. - Communication will occur through Google Meet/Virtual platform, email, and portal messaging. ## Benefits - This is a contract role that does not include benefits. - Contracts are completed through Deel and payments are made through Deel in your preferred currency. - Working hours will vary but are typically 9a-6p COT (with a break) - Pay: $700 - $1,000 USD (can be paid in currency of choice) & payment is 2 times per month Originally posted on Himalayas
PlenoInglêsvia HimalayasAssistente de Departamento Pessoal (Híbrido)
Grupo Maktura
Olá candidatos! Estamos em busca de um(a) profissional para atuar na área de Departamento Pessoal , com experiência em escritório de contabilidade e vivência nas rotinas completas da área. Modelo de trabalho: Híbrido (Flexível de 1-3 dias presencial, com chance de 100% home office) Principais Atividades: Processar admissões, rescisões e férias; Apoio no fechamento da folha de pagamento; Enviar e conferir eventos no eSocial; Apoio no controle prazos e garantir o cumprimento das obrigações; Reali…
Júniorvia AdzunaStrategic Account Executive in Brazil
Omnissa
Job Description: Employment for this role will be facilitated through an Employer of Record partner. Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while …
via AdzunaSenior CRM Consultant
Massive Rocket
## Who Are Massive Rocket? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. ## Who Are We Looking to Add to Our Team? As a Senior CRM Consultant at Massive Rocket, you’ll play a key role in delivering high-impact CRM programmes that help clients create meaningful customer experiences across multiple channels. Working within a modern Martech ecosystem, you’ll be responsible for planning, executing, and optimising campaigns across email, SMS, push notifications, content cards, WhatsApp, and other engagement channels. You’ll work closely with clients, CRM Strategists, Project Managers, and technical teams to translate strategic objectives into flawlessly executed campaigns. Acting as a trusted delivery expert, you’ll ensure CRM initiatives are delivered efficiently, accurately, and in alignment with client goals. This role is critical to ensuring our clients maximise the value of platforms such as Braze while delivering measurable business outcomes through best-in-class customer engagement programmes ## What Will You Do? - Lead the execution of CRM campaigns and customer engagement initiatives across multiple channels within Braze - Configure and customise Braze to implement agreed strategies, journeys, and campaign plans - Build, launch, and optimise targeted campaigns using segmentation, personalisation, and automation capabilities - Collaborate with CRM Strategists, Project Managers, and clients to ensure alignment between strategy and execution - Manage and analyse customer data to support campaign performance, optimisation, and audience targeting - Conduct QA across campaigns, integrations, and supporting documentation to ensure delivery quality and accuracy - Monitor campaign performance and create reports that provide clear insights and recommendations - Serve as a trusted client partner, helping translate business requirements into effective CRM solutions - Stay current with Braze capabilities and industry best practices, applying new approaches to improve client outcomes - Support continuous improvement initiatives across delivery processes, campaign execution, and platform utilisation ## What Makes You a Great Fit - 5+ years of experience in CRM, Marketing Automation, Lifecycle Marketing, or Customer Engagement roles • Strong hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or similar CRM platforms • Proven experience executing multi-channel CRM campaigns and customer journeys • Strong understanding of segmentation, personalisation, lifecycle marketing, and digital marketing principles • Experience working with customer data, relational databases, and campaign performance reporting • Excellent attention to detail, including QA of campaigns, integrations, and documentation • Strong communication and stakeholder management skills gained through client-facing or agency environments • Ability to work effectively across cross-functional teams in a fast-paced environment • Proactive, solution-oriented mindset with strong organisational and problem-solving skills Why You’ll Love Working Here - Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else - A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win - A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond - Remote‑First for Life – Work from wherever you feel your best - Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter - Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable ## A Few Things to Know Before We Get Started Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill) References – We may request two references, so have names, relationships, and contact details ready For Contractors – Proof of incorporation and up‑to‑date insurance is required ## A Quick Note on Applications We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time. Originally posted on Himalayas
Sêniorvia HimalayasAtendente de Telemarketing - Possibilidade Home Office (residir na cidade) - Cajazeiras/PB - AeC
Aec Centro De Contatos
Trabalhe na maior empresa de telemarketing brasileira! Na AeC, você pode construir sua carreira na área de atendimento ao cliente, mesmo sem experiência e com possibilidade Home Office (trabalho remoto) após 90 dias, conforme os critérios da empresa. Sobre a oportunidade Estamos com vagas abertas para Atendente de Call Center, em regime CLT, com treinamento desde o primeiro dia, com oportunidades em turnos de manhã, tarde, noite ou madrugada e escalas 6x1 ou 5x2, com diversos benefícios, sendo …
via AdzunaLitigation Legal Assistant
Jobgether
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Litigation Legal Assistant based in Brazil. We are looking for an experienced Litigation Legal Assistant to provide comprehensive legal and administrative support to a busy team specializing in civil litigation. In this fully remote role, you will help manage cases efficiently by coordinating court filings, preparing legal documents, tracking deadlines, and maintaini…
R$ 1.150 — R$ 1.220/mêsvia Adzuna
